Terms and conditions

Open source licenses

• Open source licenses for Code42 insider risk agent version 1.7.0
• Open source licenses for Code42 agent version 11.0.0
• Open source licenses for Code42 server version 22.3.0
• Open source licenses for Code42 storage server version 20.3.1
• Open source licenses for Code42 app version 8.0
• Open source licenses for Code42 server version 8.0
• See all 10 articles

Legal terms and conditions

• Previous agreements

• Master services agreement
• Data processing addendum
• Information security addendum
• Service level agreement
• Trademark usage guidelines
• Code42 reseller program agreement
• See all 8 articles

Compliance resources

• Code42 and FedRAMP compliance
• Code42 and GDPR compliance
• Code42 authorized subprocessors
• FAQs about law enforcement requests for Code42 customer information
• Obtain a BAA with Code42

Code42 customer support resources

• Code42 product plans
• Code42 security advisories

• Backup policy updates | April 2023
• Change to time format returned in API responses
• Changes to Incydr file categories - June 2023
• Code42 Managed Service Provider program FAQs
• Code42 response to industry security incidents
• Code42 status
• See all 22 articles

Platform support policy

• Operating system support policy

• About our platform support policy
• Platform end of support for CrashPlan for Small Business apps on OS X 10.9 and 10.10
• Platform end of support for Internet Explorer 11
• Platform end of support for the Code42 app on Windows Server
• Platform retirement and end of support for Mac OS X Leopard 10.5
• Platform retirement and end of support for Mac OS X Snow Leopard 10.6
• See all 12 articles

Product lifecycle policy

• About the product lifecycle policy
• Code42 cloud version policy
• Code42 legacy agent end-of-life FAQ
• End of support for Code42 app version 6
• End of support for Code42 server version 6
• End of support for port 4282 in the Code42 cloud
• See all 9 articles