Code42 FAQs

Overview

This page contains a list of frequently asked questions for users of Code42's products.

Insider risk questions:

Upgrade questions:

Installation questions: 

Trials, licenses, billing, and licensing questions:

Compliance questions: 

Backup agent only:

Contact support questions:

Insider risk

Upgrades

Installation

Trials, licenses, billing, and licensing

Compliance

Backup

Restore

Performance

Cold storage

Archive maintenance

Reporting

Contact support

Resources

There are several different ways to get more information:

  • Check out our support site to get all of our documentation.
  • In the Code42 console, click the Help icon in the upper-right to display a reference article about that page.
  • Our customer community is where you can view and subscribe to technical updates and announcements.
  • Advance your Code42 knowledge through instructor-led or virtual classes.