Code42 agent installer does not open on some Windows installations


Depending on your Windows group policy settings for downloading executable files, opening the Code42 agent installer may give no response or not launch. In these circumstances, Windows notes that the executable file was downloaded from the internet and blocks the file to help protect your computer. This article explains how to resolve the issue and launch the installer.


  • Code42 agent for Windows on devices with restrictive group policies

Recommended solution

To unblock the Code42 agent installer:

  1. Right-click on the installer and select Properties.
  2. From the General tab, click Unblock.
    Properties dialog.png
  3. Click OK.
  4. Open the Code42 agent installer.

External resources