Troubleshoot missing file events for Microsoft Office 365 email

Overview

The Code42 Microsoft Office 365 email data connection monitors your email environment to detect when a user emails an attachment to an untrusted user. However, no email file events appear in Incydr if you're connected to and monitoring the environment but aren't monitoring any email users in it. This article helps you resolve issues so that emailed file activity appears in Incydr as expected.

Resolve missing file events for Office 365 email

If file events aren't appearing in Incydr for email attachments, verify that: