Code42 cloud version policy

Overview

Code42 requires a minimum version of Code42 agents for devices to connect to the Code42 cloud. This article provides details about supported versions of Code42 agents.

Supported Code42 agent versions

  • The Code42 cloud supports:
    • The current version of Code42 agents, and;
    • A maximum of the two previous versions, if you set a client upgrade delay and have not yet reached the Scheduled Update date for a more recent version. 

Devices automatically upgrade to the most current version, unless:

  • You set a client upgrade delay, or;
  • The device is not running a supported operating system. Code42 agents will not upgrade until the operating system is upgraded to a supported version. Previous Code42 agent versions are not supported on devices with unsupported operating systems.