Code42 console overview

Overview

The Code42 console is the browser-based environment you use to detect and investigate concerns, as well as manage your Code42 environment. This tutorial describes the basics of the Code42 console.

Access the Code42 console

To access the Code42 console:

  1. From a supported web browser, visit the URL for your Code42 environment:

Your credentials only work at one of these URLs. If you don't know the URL for your Code42 environment, contact our Technical Support Engineers.

  1. Enter your Code42 username and password.
    The Code42 console dashboard appears.
Two-factor authentication
If you see a prompt for an authentication code, and your organization has not configured two-factor authentication for local users, verify that your email address is correct. 
Code42 console access
The content and options displayed in the Code42 console are determined by the user roles of the signed-in user. An administrator is allowed full access to configure all aspects of the Code42 environment, while end users only receive access to settings related directly to their individual devices and accounts. In addition, you must have certain product plans to see all the available menu options. Contact your Customer Success Manager (CSM) for assistance with product plans. 

Code42 console basics

Menus and general navigation

  • At the top of the screen, the toolbar allows you to view your account profile and change language settings as well as easy access to key information.
  • The navigation menu at the top contains links for viewing and managing the different components of your Code42 environment.
  • Action menus display contextual actions and options.

Code42 console toolbar

Announcements menu

The Announcements menu Announcements menu megaphone icon provides links to the latest product updates, our customer toolkit, and the Code42 University. 

Annoucements menu-2024-01-29-export.png

Item Description
Release Notes Lists the new features and bug fixes released to the Code42 cloud. 
Resources Our go-to resource with everything you need to quickly move from deployment to value.
University On-demand video content and instructor-led classes to learn how to make the most of Code42. 

Account menu

The Account menu Account menu person icon provides options for viewing your account profile, product plan, and cloud, as well as changing the Code42 console language and signing out.

Account menu

Item Description
Name Your name links to the My Profile page with summary information about your recent activity and your devices. The action menu contains commands to edit your profile.
Product plan Displays your current product plan.
Cloud

Displays your current cloud environment:

Language

Specifies the locale the Code42 console displays. This sets the displayed language and date format. When you specify a locale from the toolbar, the chosen locale is set via a cookie within your current browser. View available locales.

Sign out Signs the current user out of the Code42 console.

Help

The Help icon Help button in the upper-right launches the support.code42.com article that most closely pertains to the screen you're viewing. From there you can access all of our documentation.

Navigation menu

The navigation menu provides access to settings for all components of your Code42 environment. Click any link in the table below to learn more about a specific component.

Incydr navigation menu

Item Description
Logo

Click to return to the Action Items dashboard.

Dashboards

Gain insights into your organization's risk.

Action Items
Displays all items requiring attention, including open alerts, top users by critical activity, users departing this week, unwatched Instructor lessons, and open cases.

Exfiltration
Provides insight into file movement across your environment, enabling you to quickly identify files moving to untrusted destinations.

Trends
Shows how your organization's risk profile has changed over time.

Labs
Incydr Labs is a testing ground for experimental features.

User Activity

Discover users' file activity.

All Users
View users' events detected by endpoint monitoring

Watchlists
Monitor higher-risk employees for critical file activity

Alerts

Receive alerts to notify you when important data may be leaving your company.

Review Alerts
View existing alerts to find potential data loss.

Manage Rules
Add and edit rules to generate alerts.

Cases

Manage and respond to investigations.

Cases
Collect, organize, and retain user file activity. 

Forensic Search

A powerful search interface that enables teams to monitor and investigate suspicious file activity.

Search
Start a new search.

Saved Searches
Displays a list of searches created and saved by users in your Code42 environment.

Administration

Administer your Code42 environment:

Environment
Exclude trusted file activity, setup organizations, manage users and devices, give a Technical Support Engineer access to help troubleshoot, and set up keystores in your Code42 environment.

Data Preferences
Exclude file activity from IP addresses and domains you trust.

Organizations
Group users in your Code42 environment. You can configure different organizations to use different settings.

Users
Manage users, their devices, add new users, and manage roles.

Devices
View all devices and manage device details and settings.

Support Access
Give Technical Support Engineer permission to access your environment to assist in troubleshooting.

Keystore (backup agent only)
Store copies of users' encryption keys separately from the backup data and from other customers.

Agent Management 
Control app download versions, deploy Code42 agents, make customizations, and manage updates. 

Downloads
Manage the Code42 agent versions that are available for download.

Deployment
Deploy Code42 agents for installation.

Customizations (backup agent only)
Define and apply Code42 agent customizations for co-branding, login field labels, and in-app messaging.

Agent Updates
Manage Code42 agent updates.

Legal Hold (backup agent only)
Create and manage preservation policies, place users (custodians) in your Code42 environment on legal hold, and collect data. 

Matters
Create legal matters for placing users on legal hold.

Preservation Policies
Create policies for retaining files to be used in legal holds.

Status
See data on the health of your Code42 environment and how Code42 is being used. 

Endpoint Dashboard
Identify endpoints that aren't reporting events across your Code42 environment.

Backup Usage (backup agent only)
Displays high-level summary information about backup status, storage, and users.

Subscriptions
View your registration key and current subscription status (current subscriptions, subscriptions in use).

Audit Log
See a record of who did what and when in your Code42 environment.

Reporting (backup agent only)
Run reports to address common problems and answer questions about users and devices in your Code42 environment.

Integrations
Control user access and manage third-party applications. 

API Clients
Authenticate access to APIs in the Code42 Developer Portal

Identity Management
Give users access to the right resources within Code42. 

Data Connections
Add and manage third-party applications such as cloud and email services that provide file event data to Code42. 

Search
Search appears in the upper-right when you open the Administration menu. Enter text to search for users, devices, and organizations in your Code42 environment. You can enter a full or partial first or last name, email address, device guid, device name, or organization name.

Matching results appear below the search text box. Click any result to view the relevant details.

Instructor  Click for more information about Code42 Instructor and a link to log in. 

Settings in the Code42 console

Apply settings

(Backup agent only)

For settings in the Code42 console that impact user devices, there are three options for applying settings: save, push, and lock.

  • Saving a setting applies it for new devices in the future. Saving settings does not affect any existing devices.
  • Push button Pushing a setting changes it on user devices, but still allows users to change the setting later.
  • Lock button Locking a setting pushes it out to user devices and also prevents users from changing the setting later.

 

Applies changes to future devices Applies changes to existing devices Allows users to change settings
Save Yes No Yes
Push Yes Yes Yes
Lock Yes Yes No

Learn more about device defaults and applying settings.

Inherit settings

Your Code42 environment can have many organizations, and each organization can be a parent to other organizations (called child organizations). All organizations are visible in the Code42 console on the Organizations screen. By default, a new organization inherits the settings of its parent organization.

Inherit settings from parent toggle Use device defaults from parent checkbox

To enable or disable inheritance, update the toggle or checkbox next to a specific group of settings.

Tips on inheritance
  • When you disable inheritance for an organization, that organization (and any child organizations belonging to that organization) will not receive existing or new settings from the parent organization.
  • All newly-created organizations inherit all settings from their parent organizations by default.
  • Inheritance can be enabled or disabled for groups of settings, such as settings for Reporting, Security, for example.
  • If you re-enable inheritance for an organization, any unique settings are lost and replaced by the parent organization's settings when you click Save.
  • Depending on the settings in your Code42 environment, enabling or disabling inheritance can apply settings that may lead to data loss for backup archives, such as changes to storage quotas or the cold storage duration period.

Command-line interface

In addition to the graphical user interface of the Code42 console, you can also interact with your Code42 environment through a command-line interface (CLI).

To access the command-line interface:

  1. From anywhere in the Code42 console, enter Ctrl + Shift + X
    The command-line interface appears.
  2. Enter commands at the top of the command-line interface.
  3. Review the output below.

Code42 console command line interface

See the Code42 console command-line interface reference for additional details and a complete list of available commands.

Available locales

The Code42 console is available in the following languages:

Language Locale Name
Chinese Simplified 中文
Chinese Traditional 中文 - 台灣
Dutch Nederlands
English (United Kingdom) English (United Kingdom)
English (United States) English (United States)
French Français
German Deutsch
Italian Italiano
Japanese 日本語
Korean 한국말
Norwegian Norsk bokmål
Portuguese (Brazil) Português (Brasil)
Spanish (Latin America) Español (América Latina)
Spanish (Spain) Español (España)
Swedish Svenska
Thai ไทย