Overview
The Code42 console is the web interface that enables you to view and manage all aspects of your Code42 environment. This includes dashboards, user activity, alerts, agent deployment, all administration settings, and more. This article describes the basics of the Code42 console.
Code42 cloud locations, names, and URLs
| Location | Cloud name | URL |
|---|---|---|
| United States | US1 | |
| United States | US2 | |
| United States |
US3 (FedRAMP) |
|
| United Kingdom | UK1 | |
| Ireland | EU1 |
Access the Code42 console
To access the Code42 console:
- From a supported web browser, visit the URL for your Code42 environment (listed above).
Your credentials only work at one of these URLs. If you don't know the URL for your Code42 environment, contact our Technical Support Engineers. - Enter your Code42 username and password.
The Code42 console dashboard appears.
If you see a prompt for an authentication code, and your organization has not configured two-factor authentication for local users, verify that your email address is correct.
The content and options displayed in the Code42 console are determined by the user roles of the signed-in user. An administrator is allowed full access to configure all aspects of the Code42 environment, while end users only receive access to settings related directly to their individual devices and accounts. In addition, you must have certain product plans to see all the available menu options. Contact your Customer Success Manager (CSM) for assistance with product plans.
Code42 console basics
Menus and general navigation
- At the top of the screen, the toolbar allows you to view your account profile and change language settings as well as easy access to key information.
- The navigation menu at the top contains links for viewing and managing the different components of your Code42 environment.
- Action menus display contextual actions and options.
Code42 console toolbar
Announcements menu
The Announcements menu provides links to the latest product updates, our customer toolkit, and the Code42 University.
| Item | Description |
|---|---|
| Release Notes | Lists the new features and bug fixes released to the Code42 cloud. |
| Resources | Our go-to resource with everything you need to quickly move from deployment to value. |
| University | On-demand video content and instructor-led classes to learn how to make the most of Code42. |
Account menu
The Account menu provides options for viewing your account profile, product plan, and cloud, as well as changing the Code42 console language and signing out.
| Item | Description |
|---|---|
| Name | Your name links to the My Profile page with summary information about your recent activity and your devices. The action menu contains commands to edit your profile. |
| Product plan | Displays your current product plan. |
| Cloud |
Displays your current cloud environment: |
| Language |
Specifies the locale the Code42 console displays. This sets the displayed language and date format. When you specify a locale from the toolbar, the chosen locale is set via a cookie within your current browser. View available locales. |
| Sign out | Signs the current user out of the Code42 console. |
Help
The Help icon in the upper-right launches the support.code42.com article that most closely pertains to the screen you're viewing. From there you can access all of our documentation.
Navigation menu
The navigation menu provides access to settings for all components of your Incydr environment. Click any link in the table below to learn more about a specific component.
| Item | Description |
|---|---|
| Logo |
Click to return to the Action Items dashboard. |
| Dashboards |
Gain insights into your organization's risk. Action Items Exfiltration Trends Source Code Labs |
| User Activity |
Discover users' file activity. All Users Watchlists |
| Alerts |
Receive alerts to notify you when important data may be leaving your company. Review Alerts Manage Rules |
|
Cases |
Manage and respond to investigations. Cases |
| Forensic Search |
A powerful search interface that enables teams to monitor and investigate suspicious file activity. Search Saved Searches |
|
Administration |
|
| Environment |
Manage trusted activity, organizations, users, agents, support user access, and more. Trusted activity Organizations Users Agents File Event Exclusions IP Addresses Support Access |
| Agent Management |
Control app download versions, deploy Code42 agents, make customizations, and manage updates. Downloads Deployment Customizations (backup agent only) Agent Updates |
|
Legal Hold (backup agent only) |
Create and manage preservation policies, place users (custodians) in your Code42 environment on legal hold, and collect data. Matters Preservation Policies |
| Status |
See data on the health of your Code42 environment and how Code42 is being used. Agent registration status Audit Log Subscriptions / License Plan Reporting (backup agent only) |
| Integrations |
Control user access and manage third-party applications. API Clients Identity Management Message Services Data Connections Incydr Flows |
| Search | Search appears in the upper-right when you open the Administration menu. Enter text to search for users, devices, and organizations in your Code42 environment. You can enter a full or partial first or last name, email address, device guid, device name, or organization name.
Matching results appear below the search text box. Click any result to view the relevant details. |
| Instructor | Click for more information about Code42 Instructor and a link to log in. |
Settings in the Code42 console
Apply settings
(Backup agent only)
For settings in the Code42 console that impact user devices, there are three options for applying settings: save, push, and lock.
- Saving a setting applies it for new devices in the future. Saving settings does not affect any existing devices.
-
Pushing a setting changes it on user devices, but still allows users to change the setting later.
-
Locking a setting pushes it out to user devices and also prevents users from changing the setting later.
Learn more about device defaults and applying settings.
Inherit settings
Your Code42 environment can have many organizations, and each organization can be a parent to other organizations (called child organizations). All organizations are visible in the Code42 console on the Organizations screen. By default, a new organization inherits the settings of its parent organization.
To enable or disable inheritance, update the toggle or checkbox next to a specific group of settings.
- When you disable inheritance for an organization, that organization (and any child organizations belonging to that organization) will not receive existing or new settings from the parent organization.
- All newly-created organizations inherit all settings from their parent organizations by default.
- Inheritance can be enabled or disabled for groups of settings, such as settings for Reporting, Security, for example.
- If you re-enable inheritance for an organization, any unique settings are lost and replaced by the parent organization's settings when you click Save.
- Depending on the settings in your Code42 environment, enabling or disabling inheritance can apply settings that may lead to data loss for backup archives, such as changes to storage quotas or the cold storage duration period.
Command-line interface
In addition to the graphical user interface of the Code42 console, you can also interact with your Code42 environment through a command-line interface (CLI).
To access the command-line interface:
- From anywhere in the Code42 console, enter Ctrl + Shift + X.
The command-line interface appears. - Enter commands at the top of the command-line interface.
- Review the output below.
See the Code42 console command-line interface reference for additional details and a complete list of available commands.
Available locales
The Code42 console is available in the following languages: