1. Code42 Support
  2. Incydr
  3. Using the backup agent
  4. Configuring

Exclude networks used for backup

Updated

Overview

You can prevent the Code42 agent from backing up over specified network adapters and wireless networks. For example, this is useful if you want to prevent the Code42 agent from:

  • Backing up over a slow VPN connection
  • Backing up through a data card that could result in overage charges from your wireless carrier

This tutorial provides a step-by-step guide to excluding network adapters and wireless networks.

Video

Watch the short video below to learn how to exclude networks used for backup (starts at 02:14). For more videos, visit the Code42 University.

Considerations

  • This article assumes you have permission to change your network preferences. Your administrator may lock these settings.
  • The Code42 agent uses the primary network interface assigned by your operating system. If the primary interface is excluded, the Code42 agent blocks backup activity, even if other network interfaces are available.
  • Only backup activity is prevented when your device is connected to an excluded network. You can still download files when your device is connected to an excluded network.
  • Configuring network exclusions is only supported on Windows and Mac devices. Linux is not supported.

Exclude wireless networks

You can prevent the Code42 agent from using specified wireless networks (for example, a mobile wireless hotspot with a usage cap).

Steps

  1. Open the Code42 agent.
  2. Select Settings menu gear icon Settings.
  3. Select Network.
  4. Next to Wireless network exclusions, select Change.wireless network exclusions
  5. Select the plus (+).
  6. Select a network from the list.
    If you do not see the network you want to restrict, click Add Network, enter the name of the network, and click Add.Add a restricted network
  7. Click Save.
  8. From Wireless Network Exclusions, click Save.

Exclude network interfaces

With the network interfaces configuration, you can prevent the Code42 agent from backing up to specified wired connections.

Steps

  1. Open the Code42 agent.
  2. Select Settings menu gear icon Settings.
  3. From Device Preferences, select Network.
  4. Next to Network interface exclusions, select Change.

Network preferences

  1. Select the plus (+).
  2. Select the network interface you want to restrict.

Restricted-network-interfaces

  1. Choose Add.
  2. Click Save.

How exclusions work with multiple active network interfaces

If you have multiple active network interfaces, the Code42 agent will use the primary network interface assigned by your operating system. Like most applications, the Code42 agent relies on the operating system to choose the interface it uses. If the primary interface is blocked, the Code42 agent will block your connection, even if other network interfaces are available.

Network exclusions work as follows:

  1. The Code42 agent asks the operating system to make a network connection to the Code42 servers.
  2. The device uses the interface that is listed by the operating system as the primary network interface.
  3. The Code42 agent tries to use this connection to back up.
  4. The Code42 agent checks its list of network exclusions. If the connection is excluded, it blocks the connection, and displays the message: Network blocked - Backup will resume automatically on approved networks.

Specify a network interface

Non-Code42 products
​Information about products from other manufacturers is intended as a resource to help you get the most out of Code42 products. However, our Technical Support Engineers cannot provide direct assistance for these products. For assistance with products not developed by Code42, contact the product's manufacturer.

If you have multiple network interfaces and want to specify an interface for the Code42 agent to use, you must set the desired interface as your computer's primary network interface within your operating system. The following links provide methods for changing your operating systems primary network interface: