Overview
The backup agent device migration process (also called adoption or replacement) allows you to easily migrate backup data after you:
- Replace a device with a new one (due to theft, loss, or upgrade)
- Replace a device's main hard drive
- Reinstall a device's operating system
- Completely uninstall and reinstall the backup agent
Backup add-on only
This article only applies to the backup agent. As a reminder, we are discontinuing support for the Incydr backup add-on, effective January 1, 2027. See our FAQ for more details.
Instructions for specific migrations
Migrating a device means copying data from a backup for one device onto another device. That data includes:
- User data files
- Backup agent settings, license, and identity data
- Windows only: System user settings (USMT data)
The following directs you to instructions for specific tasks and environments.
Migrate user data and backup agent settings
(Windows, Mac, or Linux)
Follow one of the links below for instructions about migrating.
(To migrate USMT data, do not follow these links. Instead, see the next section.)
Migrate USMT data, user data, and backup agent settings (Windows devices only)
To migrate Windows USMT data, as well as user and backup agent data, follow the instructions at both of the links below:
- At the Incydr console, configure back up of USMT data.
- In the backup agent, migrate backup data and apply USMT user settings.
An alternative to item 2 above does not rely on users operating the agent migration wizard. Instead, the admin logs on to each device and runs USMT loadstate commands manually. See Migrate Windows user profiles.
Our Technical Support Engineers are available to assist you with backing up Windows user settings. But USMT our Technical Support Engineers cannot provide detailed assistance with USMT-specific tasks, such as deploying USMT to devices, creating the necessary .XML files, or selecting ScanState and LoadState options. For assistance with USMT, consult Microsoft's documentation.