Overview
This article explains which features are included in Incydr Professional, Enterprise, and Gov F2 product plans.
If you're not sure which product plan you have, check the Account menu from the Code42 console.
- For information about other product plans, see Code42 product plans.
- For more information about any of our product plans, contact sales or your Customer Success Manager (CSM).
- For questions about your subscription, invoice, or bill, contact your Customer Success Manager (CSM).
At a glance
Incydr is a SaaS data risk detection and response product that allows security teams to effectively mitigate file exposure and exfiltration risks without disrupting legitimate collaboration. The Incydr Professional, Enterprise, and Horizon product plans use a streamlined version of the Code42 agent that is purpose-built for insider risk management.
- Incydr Professional provides fundamental features for insider risk detection, investigation, and response.
- Incydr Enterprise provides advanced features for insider risk detection, investigation, and response.
- Incydr Gov F2 is the FedRAMP-authorized version of our Incydr Enterprise product. For more details, see Code42 and FedRAMP compliance.
Product plan details
Symbol | Meaning |
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Included in this product plan |
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Not available with this product plan |
Supported risk detection sources
Incydr Professional | Incydr Enterprise | Incydr Gov F2 | |
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Endpoints | Windows, Mac, Linux | Windows, Mac, Linux | Windows, Mac, Linux |
Business applications1 |
Available as an add-on Supported services: Salesforce |
Available as an add-on Supported services: Salesforce |
Available as an add-on Supported services: Salesforce |
Cloud storage services1 |
One cloud service is included. Additional cloud services can be added. Supported services: Microsoft OneDrive, Google Drive, Box |
One cloud service is included. Additional cloud services can be added. Supported services: Microsoft OneDrive, Google Drive, Box |
One cloud service is included. Additional cloud services can be added. Supported services: Microsoft OneDrive, Google Drive, Box |
Email services1 |
Available as an add-on Supported services: Office365, Gmail |
Available as an add-on Supported services: Office365, Gmail |
Available as an add-on Supported services: Office365, Gmail |
Git |
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1. Additional vendor licensing is required. See Vendor license requirements for Code42 data connections for more information.
Platform capabilities
Incydr Professional | Incydr Enterprise | Incydr Gov F2 | ||
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Endpoint monitoring | |
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Metadata collection: | ||||
Exfiltrated File Activity | |
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All file activity: endpoint | Available as an add-on | Available as an add-on | Available as an add-on | |
Trusted activity preferences | |
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Event data retention | 30 days Upgrade to 90 or 180 days available for purchase |
90 days Upgrade to 180 days available for purchase |
90 days | |
Automatic cases archival | 90 days | 180 days | 180 days |
Features
Incydr Professional | Incydr Enterprise | Incydr Gov F2 | |
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Insider risk indicators: file, vector, and user |
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Risk dashboards |
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Watchlists |
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User activity profiles |
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Alerting |
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Forensic Search |
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Download exfiltrated file contents |
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Case management for investigations |
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Code42 Instructor |
Available as an add-on |
Available as an add-on |
Available as an add-on |
Content inspection |
Available as an add-on |
Available as an add-on |
Available as an add-on |
Preventative controls |
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Integrations
Incydr Professional | Incydr Enterprise | Incydr Gov F2 | |
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Code42 API |
Upgrade to full access available for purchase |
Full access | Full access |
Identity management/SSO |
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SOAR integrations |
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SIEM integrations |
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Incydr Flows (workflow automations) |
Paid service |
Paid service |
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Support plans
For details about these support plans, see Incydr support policy
Incydr Professional | Incydr Enterprise | Incydr Gov F2 | |
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Level |
Upgrade to Code42 Premier Plus support available for purchase |
Upgrade to Code42 Premier Plus support available for purchase |
Upgrade to Code42 Premier Plus support available for purchase |
Response time |
Urgent: 1 hour High: 4 hours Normal: 1 day Low: 3 days |
Urgent: 1 hour High: 4 hours Normal: 1 day Low: 3 days |
Urgent: 1 hour High: 4 hours Normal: 1 day Low: 3 days |
Technical account manager |
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ProStart |
Paid service |
Paid service |
Paid service |