Incydr Professional, Enterprise, and Gov F2 product plans

Overview

This article explains which features are included in Incydr Professional, Enterprise, and Gov F2 product plans.

If you're not sure which product plan you have, check the Account menu from the Code42 console.

  • For information about other product plans, see Code42 product plans.
  • For more information about any of our product plans, contact sales or your Customer Success Manager (CSM).
  • For questions about your subscription, invoice, or bill, contact your Customer Success Manager (CSM).

At a glance

Incydr is a SaaS data risk detection and response product that allows security teams to effectively mitigate file exposure and exfiltration risks without disrupting legitimate collaboration. The Incydr Professional, Enterprise, and Horizon product plans use a streamlined version of the Code42 agent that is purpose-built for insider risk management.

  • Incydr Professional provides fundamental features for insider risk detection, investigation, and response.
  • Incydr Enterprise provides advanced features for insider risk detection, investigation, and response.
  • Incydr Gov F2 is the FedRAMP-authorized version of our Incydr Enterprise product. For more details, see Code42 and FedRAMP compliance.

Product plan details

Symbol Meaning
  Available Included in this product plan
  Not available Not available with this product plan


Supported risk detection sources

  Incydr Professional Incydr Enterprise Incydr Gov F2
Endpoints Windows, Mac, Linux Windows, Mac, Linux Windows, Mac, Linux
Business applications1

Available as an add-on

Supported services: Salesforce

Available as an add-on

Supported services: Salesforce

Available as an add-on

Supported services: Salesforce

Cloud storage services1

One cloud service is included. Additional cloud services can be added.

Supported services: Microsoft OneDrive, Google Drive, Box

One cloud service is included. Additional cloud services can be added.

Supported services: Microsoft OneDrive, Google Drive, Box

One cloud service is included. Additional cloud services can be added.

Supported services: Microsoft OneDrive, Google Drive, Box

Email services1

Available as an add-on

Supported services: Office365, Gmail

Available as an add-on

Supported services: Office365, Gmail

Available as an add-on

Supported services: Office365, Gmail

Git

 Available

 Available

 Available

1.  Additional vendor licensing is required. See Vendor license requirements for Code42 data connections for more information.


Platform capabilities

    Incydr Professional Incydr Enterprise Incydr Gov F2
Endpoint monitoring  Available  Available  Available
Metadata collection:      
  Exfiltrated File Activity  Available  Available  Available
  All file activity: endpoint Available as an add-on Available as an add-on Available as an add-on
Trusted activity preferences  Available  Available  Available
Event data retention 30 days
Upgrade to 90 or 180 days available for purchase
90 days
Upgrade to 180 days available for purchase
90 days
Automatic cases archival 90 days 180 days 180 days

 

Features

  Incydr Professional Incydr Enterprise Incydr Gov F2
Insider risk indicators: file, vector, and user

 Available

 Available  Available
Risk dashboards

 Available

 Available

 Available

Watchlists

 Available

 Available

 Available

User activity profiles

 Available

 Available

 Available

Alerting

 Available

 Available

 Available

Forensic Search

 Available

 Available

 Available

Download exfiltrated file contents

 Available

 Available

 Available

Case management for investigations

 Available

 Available

 Available

Code42 Instructor

Available as an add-on

Available as an add-on

Available as an add-on

Content inspection

Available as an add-on

Available as an add-on

Available as an add-on

Preventative controls

Available

Available

Available


Integrations

  Incydr Professional Incydr Enterprise Incydr Gov F2
Code42 API

Base access

Upgrade to full access available for purchase

Full access Full access
Identity management/SSO

 Available

 Available

 Available

SOAR integrations

 Available

 Available

 Available

SIEM integrations

 Available

 Available

 Available

Incydr Flows (workflow automations)

Paid service

Paid service

 Not available

Support plans

For details about these support plans, see Incydr support policy

  Incydr Professional Incydr Enterprise Incydr Gov F2
Level

Code42 Premier Support

Upgrade to Code42 Premier Plus support available for purchase

Code42 Premier Support

Upgrade to Code42 Premier Plus support available for purchase

Code42 Premier Support

Upgrade to Code42 Premier Plus support available for purchase

Response time

Urgent: 1 hour

High: 4 hours

Normal: 1 day

Low: 3 days

Urgent: 1 hour

High: 4 hours

Normal: 1 day

Low: 3 days

Urgent: 1 hour

High: 4 hours

Normal: 1 day

Low: 3 days

Technical account manager

 Not available

 Not available

 Not available

ProStart

Paid service

Paid service

Paid service

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