Introduction to Incydr

Risk dashboards

Incydr provides several dashboards to help you easily identify and respond to risks:

• The Exfiltration dashboard highlights where and how your data is moving so that you can quickly identify file events that need your attention. Use the risk indicators to further help you focus your initial investigations on more risky file activity. 
• The Trends dashboard shows how risk in your organization changes over time. The dashboard shows fluctuations in the number of users causing risky file events, the departments that cause the most untrusted events, the types of files involved in exfiltration events, and the vectors by which that untrusted activity occurs. This data can help you identify where to focus controls, training, and engagement to improve your organization's risk profile. For more information, see View Insider Risk Trends for your organization.
• The Action Items dashboard displays items requiring attention, including open alerts, top users by critical activity, users departing this week, unwatched Instructor lessons, and open cases.

Alerts

Alerts give you visibility into when important data may be leaving your company. Alerts automatically notify you about file activity occurring along a number of exfiltration vectors. You can create multiple alert rules to alert you for different exfiltration types, severities, and users causing the file activity. 

All Users list

The All Users list shows all of the users in your Code42 environment sorted by the highest number of critical-severity file events, then by high-severity file events. On this list, you can see the risk indicators associated with a user's file events and see more details about their most recent file activity. For more information, see All Users reference.

Watchlists

Adding an employee to a watchlist allows you to more closely monitor their file events. Each watchlist can have its own set of alerts to notify you of any risky behavior. For more information, see Secure data throughout employee tenure.  

Cases

Cases allow you to compile, document, and share details about insider risks. This helps you assemble evidence to make more informed decisions about how to respond, and also provides a permanent record of the file activity and users associated with the investigation.

Recover and view file contents

Incydr can also recover files, including deleted files and previous file versions. During an investigation you can restore a single file, multiple files, or even an entire device, allowing you to inspect the contents of the files involved.

Additionally, you can download the file from Forensic Search while conducting an investigation into an event to immediately view its contents and better assess risk. 

Endpoint file event detection

The agent, running on either Windows, Mac or Linux endpoints, logs all file events (like file creation, deletion, and modification) and captures critical metadata including file name, owner, size, category and MD5 hash. The agent monitors:

• Files moved to removable media (such as flash drives, hard drives, and cards that connect via USB, eSata, or Thunderbolt), collecting the vendor, name, and serial number of the devices used.
• Files in cloud sync folders for Dropbox, iCloud, OneDrive, and Box.
• Files that have been read or uploaded by browsers such as Internet Explorer, Chrome, Firefox, Safari, Edge, Chromium, and Opera. For such activity, the agent logs the browser name, the tab title, and the URL used to upload the file.
• Files that have been read by web applications such as FileZilla, Windows Secure Copy, Slack, SFTP, FTP, cURL, and Secure Copy.

Cloud and email file event detection

Incydr integrates with corporate cloud services such as Box, Google Drive, and OneDrive to detect when files saved in corporate cloud drives are shared publicly or with external users by employees.

Likewise, Incydr integrates with corporate email services like Gmail and Office 365 to detect potential data exfiltration of file attachments sent to untrusted recipients.

Expected time ranges for events to appear

Metadata collected

Incydr collects the following categories of metadata for file events. For detailed descriptions of all metadata, see File event metadata reference.

• Risk: The event's overall risk severity and all associated risk indicators.
• Event: Summary information including date observed, event action, and sharing details.
• User: Details about the user associated with the event.
• File: Provides a link to download the file, along with details such as the file's name, path, owner, hash, and other metadata.
• Source: Provides details about the origin of the file.
• Destination: Provides details about the where the file was sent or moved.

The metadata applicable to each event varies based on the specifics of the file activity. For example, an event for a file moved to removable media has different details than an event for a file shared via a cloud service.

Response controls

Incydr provides a range of response controls, including options to:

• Send automated Code42 Instructor lessons to educate users
• Revoke links to externally shared files
• Block uploads, pasting, removable media, and cloud sharing
• Perform custom actions via an Incydr Flow integration with third-party tools such as Slack or Workday

For more details, see Incydr's response controls.