Manage user roles


This article describes how to assign and remove roles for specific users. Role-based access controls are an important security best practice for your Code42 environment. 

Code42 provides a comprehensive set of user roles and permissions, which enables you to apply and manage fine-grained permissions for your users.


Only users with the Customer Cloud Admin, Cross Org Admin, Insider Risk Admin, or Org Admin roles can assign roles to other users. 

Edit user roles

  1. Sign in to the Code42 console.
  2. Go to Administration > Environment > Users.
  3. Select a user.
    The user details appear.
  4. On the Roles tab, click Edit .
  5. From Edit Roles, select or deselect roles as appropriate for that user. See Roles reference for detailed descriptions of each role.
  6. Click Save.

Administrator role assignment email

When you assign a Code42 administrator role to a user, all Customer Cloud Admin users receive an email with details of the assignment. You can ignore the email if you made the role assignment. If another administrator made the role assignment, review the information in the email carefully to ensure the user is authorized to have the permissions the role provides.

The email includes:

  • The Code42 username of the person assigned the administrator role
  • The role assigned
  • The Code42 organization the assignee belongs to
  • The date and time of the role assignment
  • The Code42 username of the person who made the role assignment

The email is sent to Customer Cloud Admin users when the following administrator roles are assigned:

  • Admin Restore
  • Admin Restore Limited
  • Cross-Org Admin
  • Cross Org Legal Admin
  • Cross Org Manager
  • Customer Cloud Admin
  • Insider Risk Admin
  • Org Admin
  • Org Legal Admin
  • Org Manager
  • Security Administrator
  • Security Center - Restore