End of support for version 3.8.2010.2 and older
Who is this article for?
Incydr Professional and Enterprise
Incydr Basic and Advanced
CrashPlan Cloud
Other product plans
Incydr Professional and Enterprise, no.
Incydr Basic and Advanced, no.
CrashPlan Cloud, yes.
Other product plans, yes.
CrashPlan for Small Business, no.
Overview
CrashPlan PROe versions 3.8.2010.2 and older will reach end of support on April 30, 2014. Please refer to the Product Lifecycle Policy document for our general end of support policy.
Additional information
If your Code42 for Enterprise environment is running version 3.8.2010.2 or older and your organization's CrashPlan contact(s) did not receive an End of Support notification email, please do the following to receive specific information on how this affects your organization:
- Go to our contact sales form
- Under I would like, select Other
- In the comments box, please reference:
- 3.8.2010 for general questions
OR - MSP 3.8.2010 if you are a Managed Service Provider
- 3.8.2010 for general questions