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Find your product plan in the Code42 console on the Account menu.

Incydr Professional, Enterprise, and Gov F2
Incydr Basic, Advanced, and Gov F1
Other product plans

Incydr Professional and Enterprise, no.

Incydr Basic and Advanced, yes.

CrashPlan Cloud, yes.

Other product plans, yes.

CrashPlan for Small Business, yes.

Code42 Support

CrashPlan for Small Business supported operating systems update announcement on September 9, 2021

Announcement date September 9, 2021

Updates to Code42 Supported Operating Systems and Web Browsers

Below please find our quarterly recap of changes to our supported operating systems. This information is accurate as of the date it is sent. For the most up-to-date information on operating system support please reference the CrashPlan for Small Business Support site.

Code42 Support for Windows 11 and macOS Monterey

Microsoft and Apple recently announced upcoming major version changes to their desktop operating systems Windows 11 and macOS Monterey, respectively. Code42 is targeting support for both Windows 11 and macOS Monterey within 30 days following the general availability of each operating system.

Code42 Support Platforms and Web Browsers

With few exceptions, Code42 software supports operating systems through the end of an OS vendor’s extended support date.

Please ensure that you are updating your operating systems to remain on supported versions.

Upcoming end of support

  • macOS Mojave 10.14 (anticipated end of support Q4 2021)
  • Windows 10 Version 2004 - End of Support December 14, 2021