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Code42 Support

Code42 for Enterprise supported operating systems update announcement on October 5, 2020

Announcement date October 5, 2020

Updates to Code42 Supported Operating Systems and Web Browsers

Below please find our quarterly recap of changes to our supported operating systems. This information is accurate as of the date it is sent. For the most up-to-date information on operating system support please reference the Code42 support site.

Code42 Support for macOS Big Sur

On June 22, 2020, Apple announced the upcoming release of their desktop Mac operating system macOS Big Sur. Code42 will be supporting macOS 11 Big Sur within 30 days following release for customers using the Code42 cloud, and within 60 days for customers with on-premises Code42 authority servers.
 

After the release of macOS Big Sur, we will be discontinuing support for macOS 10.13 High Sierra in alignment with our operating system support policy as detailed on the Code42 support site.

Code42 Supported Platforms and Web Browsers

With few exceptions, Code42 authority and application software supports operating systems through the end of an OS vendor's extended support date.

Please ensure that you are updating your operating systems to remain on supported versions.

Upcoming end of support

Endpoint devices running the Code42 app:

  • Windows 10, version 1709 - end of support date of October 13, 2020
  • Red Hat Enterprise Linux 6.10 - end of support date of November 30, 2020

Code42 servers:

  • Red Hat Enterprise Linux 6.10 - end of support date of November 30, 2020

Recently Supported

Endpoint devices running the Code42 app:

  • Ubuntu 20.04 - Released April 23, 2020
  • Red Hat Enterprise Linux 7.8 - Released March 31, 2020

Code42 servers:

  • Ubuntu 20.04 - Released April 23, 2020
  • Red Hat Enterprise Linux 7.8 - Released March 31, 2020

Upcoming Support

Endpoint devices running the Code42 app::

  • macOS 11 Big Sur - Expected Support Q4 2020
  • Windows 10 20H2 - Expected Support Q4 2020

 

Learn More

Resource information on Code42 supported operating systems