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Who is this article for?

Incydr Professional, Enterprise, Horizon, and Gov F2
Incydr Basic, Advanced, and Gov F1
CrashPlan Cloud
CrashPlan for Small Business

Find your product plan in the Code42 console on the Account menu.

Instructor, no.

Incydr Professional, Enterprise, Horizon, and Gov F2, no.

Incydr Basic, Advanced, and Gov F1, no.

CrashPlan Cloud, no.

CrashPlan for Small Business, yes.

Code42 Support

CrashPlan for Small Business supported operating systems update announcement on April 8, 2021

Announcement date April 8, 2021

Code42 Supported Platforms and Web Browsers

With few exceptions, Code42 software supports operating systems through the end of an OS vendor’s extended support date.

Please ensure that you are updating your operating systems to remain on supported versions.
What version of Windows operating system am I running?

Upcoming end of support

  • Windows 10, version 1803 - end of support date of May 11, 2021
  • Windows 10, version 1809 - end of support date of May 11, 2021
  • Windows 10, version 2004 - end of support date of December 14, 2021
  • Ubuntu Linux 16.04 - end of support date April 2021

Recently unsupported

  • Windows 10, version 1903 - end of support date of December 8, 2020

Updated Red Hat Enterprise Linux (RHEL) Support Policy

In conjunction with Red Hat’s upgrade guidance and support strategy, Code42 is updating our support of RHEL Client and Server. Going forward, we will test and support the latest minor version of each RHEL supported major version. Currently, we are testing our software against:

  • RHEL 7 series (7.9)
  • RHEL 8 series (8.3)

If you have any questions, please contact our Support team for further assistance.

Thank you,
The CrashPlan for Small Business Team