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Code42 Support

Obtain a BAA with Code42

Applies to:
  • CrashPlan for Small Business
  • Code42 for Enterprise


Covered Entities under HIPAA must have a signed Business Associate Agreement (BAA) with Code42 prior to using Code42 products to store electronic protected health information (ePHI). Whether or not Code42 can act as a Business Associate depends on your product plan.  

You can pursue a BAA at any time, whether you are an existing customer seeking support to meet HIPAA compliance needs or a new customer who wants to have a BAA as you begin using Code42 products. In either case, the Code42 sales team can facilitate execution of BAAs with HIPAA Covered Entities. 

BAA requirements

Code42 will enter into a BAA based on your product plan at the time the BAA is executed. Code42 requires that backup archive encryption is not disabled

Obtain a BAA 

For more information about obtaining a BAA:

Customers with an existing BAA

If you already signed a BAA with Code42 and are thinking about changing your product plan, contact Code42 for Enterprise sales or CrashPlan for Small Business sales to determine whether Code42 can continue to provide service as a Business Associate under the BAA.

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