Who is this article for?
Incydr Professional, Enterprise, Horizon, and Gov F2, yes.
Incydr Basic, Advanced, and Gov F1, yes.
Covered Entities under HIPAA must have a signed Business Associate Agreement (BAA) with Code42 prior to using Code42 products to store electronic protected health information (ePHI). Whether or not Code42 can act as a Business Associate depends on your product plan.
You can pursue a BAA at any time, whether you are an existing customer seeking support to meet HIPAA compliance needs or a new customer who wants to have a BAA as you begin using Code42 products. In either case, the Code42 sales team can facilitate execution of BAAs with HIPAA Covered Entities.
Code42 will enter into a BAA based on your product plan at the time the BAA is executed.
Obtain a BAA
For more information about obtaining a BAA:
- New Code42 customer: Please contact Code42 sales
- Existing Code42 customer: Please contact your Code42 representative. If you do not know how to contact your Code42 representative, you can contact us through our website.
- New and existing CrashPlan for Small Business customers: Please contact our Technical Support Engineers.
Customers with an existing BAA
If you already signed a BAA with Code42 and are thinking about changing your product plan, contact Code42 sales to determine whether Code42 can continue to provide service as a Business Associate under the BAA.