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Code42 Support

Obtain a BAA with Code42

Applies to:
  • Code42 CrashPlan (previously CrashPlan PROe)


Covered Entities under HIPAA must have a signed Business Associate Agreement (BAA) with Code42 prior to using Code42 products to store electronic protected health information (ePHI). Whether or not Code42 can act as a Business Associate depends on your product plan.  

The Code42 sales team can facilitate execution of BAAs with HIPAA Covered Entities.

BAA requirements

Code42 for Enterprise

Code42 will enter into a BAA based on your product plan at the time the BAA is executed. Code42 also requires that backup archive encryption is not disabled (see the Device Backup advanced settings). 

CrashPlan for Small Business (previously CrashPlan PRO)

At this time, Code42 does not execute BAAs for CrashPlan for Small Business.

Obtain a BAA with Code42

Contact our sales representatives for more information about obtaining a BAA.

  • New customer: Please contact sales.
  • Existing customer: Please contact your Code42 representative. If you do not know how to contact your Code42 representative, you can contact us through our website.

Customers with an existing BAA

If you already signed a BAA with Code42 and are thinking about changing your product plan, contact sales to determine whether Code42 can continue to provide service as a Business Associate under the BAA.