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Who is this article for?
Find your product plan in the Code42 console on the Account menu.

Incydr Professional, Enterprise, and Gov F2
Incydr Basic, Advanced, and Gov F1
Other product plans

Incydr Professional and Enterprise, yes.

Incydr Basic and Advanced, yes.

CrashPlan Cloud, yes.

Other product plans, yes.

CrashPlan for Small Business, yes.

Code42 Support

Code42 authorized subprocessors

Effective August 27, 2020


This article lists companies that Code42 uses to help process user data.

Authorized subprocessors

Code42 uses the following subprocessors to provide services.

Entity Location Services

Code42 Software UK LTD

United Kingdom Customer support services
Amazon Web Services, Inc. United States Computing capacity and storage
Box, Inc. United States Secure file transfer from Code42 support to a customer, if required
Citrix Systems, Inc. United States Secure file transfer by a customer to Code42 support, if required
Workato, Inc. United States Integrates Code42 with other customer applications, as determined by customer, to create automated workflows. Applies only if a customer has signed up for Code42 automated integrations.


You can subscribe to receive notice of any changes to Code42’s subprocessors. To subscribe, email with the subject “Subscribe” from the email address to which you want notification sent.  

If you subscribe, Code42 will notify you by email of new subprocessors before authorizing these subprocessors to process your data.

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