Identify your product

Overview

This tutorial explains how to determine what product you are using.

Step 1: Locate the CrashPlan app

On a computer that is using the CrashPlan app to back up files:

• Mac:

1. Open the Finder
2. Go to the Applications folder
3. Locate the CrashPlan app

• Windows: From the Start menu, locate the CrashPlan app.

Step 2: Compare the logo

The following table shows the corresponding logos for each product:

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