Which Code42 agent version am I using?
Who is this article for?
Incydr Professional, Enterprise, Horizon, and Gov F2
Incydr Basic, Advanced, and Gov F1
Instructor, no.
Incydr Professional, Enterprise, Horizon, and Gov F2, no.
Incydr Basic, Advanced, and Gov F1, yes.
Overview
This article describes how to learn which version of the backup agent or legacy agent you're using.
Why does the version matter?
The functionality of your Code42 software can differ greatly depending on the version. You should know the exact version when you:
- Contact our Technical Support Engineers
- Consult support articles for help
- Contact sales for new products
Identify your app's version number
Identify the precise version number of your app as follows:
- Open the Code42 agent.
- From the menu bar for your operating system:
- Windows: Click Help > About Code42
- Mac: Click Code42 > About Code42
- Linux: Click Help > About Code42
- Note the version shown.
