Contact support: create a ticket, chat, or call
Who is this article for?
Instructor, yes.
Incydr Professional, Enterprise, Horizon, and Gov F2, yes.
Incydr Basic, Advanced, and Gov F1, yes.
CrashPlan Cloud, yes.
Retired product plans, yes.
CrashPlan for Small Business, yes.
If you're not sure which product you use, see Which product do I have?.
Enterprise support



See https://gethelp.code42.com to contact our customer champions for support, view your support tickets, and more.
Small Business support 
See https://helpdesk.code42.com to manage your account, contact our customer champions for support, and more.
System status
See the Code42 status page.