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Who is this article for?

Incydr Professional, Enterprise, Gov F2, and Horizon
Incydr Basic, Advanced, and Gov F1
CrashPlan Cloud
CrashPlan for Small Business
Instructor
Retired product plans

Find your product plan in the Code42 console on the Account menu.

Instructor, yes.

Incydr Professional, Enterprise, Gov F2, and Horizon, yes.

Incydr Basic, Advanced, and Gov F1, yes.

CrashPlan Cloud, yes.

Retired product plans, yes.

CrashPlan for Small Business, yes.

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Code42 Support

Code42 status

Where can I see the status of Code42 systems?

The Code42 status page provides status information about: 

  • The health of our Code42 cloud
  • Support services, including our ticket, chat, and phone systems
  • Subscription management and store (CrashPlan for Small Business only)
  • Planned and unplanned maintenance
  • Incidents

If you'd like to be informed when Code42 creates, updates or resolves an incident, click Subscribe to Updates to get notified by email or RSS feed. 

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