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Who is this article for?
Find your product plan in the Code42 console on the Account menu.

Incydr Professional and Enterprise
Incydr Basic and Advanced
Other product plans

Incydr Professional and Enterprise, yes.

Incydr Basic and Advanced, yes.

CrashPlan Cloud, yes.

Other product plans, yes.

CrashPlan for Small Business, yes.

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Code42 Support

Code42 status

Where can I see the status of Code42 systems?

The Code42 status page provides status information about: 

  • The health of our Code42 cloud
  • Support services, including our ticket, chat, and phone systems
  • Subscription management and store (CrashPlan for Small Business only)
  • Planned and unplanned maintenance
  • Incidents

If you'd like to be informed when Code42 creates, updates or resolves an incident, click Subscribe to Updates to get notified by email or RSS feed. 

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