Incydr Professional, Enterprise, Horizon, and Gov F2 product plans

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Who is this article for?

Incydr Professional, Enterprise, Horizon, and Gov F2

Incydr Basic, Advanced, and Gov F1

Find your product plan in the Code42 console on the Account menu.

Instructor, no.

Incydr Professional, Enterprise, Horizon, and Gov F2, yes.

Incydr Basic, Advanced, and Gov F1, no.

Overview

This article explains which features are included in Incydr Professional, Enterprise, Horizon, and Gov F2 product plans. Incydr is a SaaS data risk detection and response product that allows security teams to effectively mitigate file exposure and exfiltration risks without disrupting legitimate collaboration.

At a glance

Incydr is a SaaS data risk detection and response product that allows security teams to effectively mitigate file exposure and exfiltration risks without disrupting legitimate collaboration. The Incydr Professional, Enterprise, and Horizon product plans use a streamlined version of the Code42 agent that is purpose-built for insider risk management.

Incydr Professional provides fundamental features for insider risk detection, investigation, and response.
Incydr Enterprise provides advanced features for insider risk detection, investigation, and response.
Incydr Horizon provides all of our most advanced features for insider risk detection, investigation, and response.
Incydr Gov F2 is the FedRAMP-authorized version of our Incydr Enterprise product. For more details, see Code42 and FedRAMP compliance.

Product plan details

Symbol	Meaning
	Included in this product plan
–No	Not available with this product plan

Supported risk detection sources

	Incydr Professional	Incydr Enterprise	Incydr Horizon	Incydr Gov F2
Endpoints	Windows, Mac, Linux	Windows, Mac, Linux	Windows, Mac, Linux	Windows, Mac, Linux
Business applications¹	Available as an add-on Supported services: Salesforce	Available as an add-on Supported services: Salesforce	Salesforce data connection is included	Available as an add-on Supported services: Salesforce
Cloud storage services¹	One cloud service is included. Additional cloud services can be added. Supported cloud services: Microsoft OneDrive, Google Drive, Box	One cloud service is included. Additional cloud services can be added. Supported cloud services: Microsoft OneDrive, Google Drive, Box	Microsoft OneDrive, Google Drive, and Box data connections are included	Available as an add-on Supported cloud services: Microsoft OneDrive, Google Drive, Box
Email services¹	Available as an add-on Supported email services: Office365, Gmail	Available as an add-on Supported email services: Office365, Gmail	Office365 and Gmail data connections are included	Available as an add-on
Git

1. Additional vendor licensing is required. See Vendor license requirements for Code42 data connections for more information.

Platform capabilities

		Incydr Professional	Incydr Enterprise	Incydr Horizon	Incydr Gov F2
Endpoint monitoring
Metadata collection:
	Exfiltrated file activity
	All file activity: cloud				Included if you have purchased a cloud or email service add-on
	All file activity: endpoint	Available as an add-on	Available as an add-on	Available as an add-on	Available as an add-on
Trusted activity preferences
Event data retention		30 days Upgrade to 90 or 180 days available for purchase	90 days Upgrade to 180 days available for purchase	180 days	90 days
Automatic cases archival		90 days	180 days	365 days	180 days

Features

	Incydr Professional	Incydr Enterprise	Incydr Horizon	Incydr Gov F2
Insider risk indicators: file, vector, and user
Off hours risk indicator	–No
Security events dashboards: Risk Exposure and Insider Risk Trends
Watchlists
User activity profiles
Alerting
Forensic Search
Download exfiltrated file contents
Case management for investigations
Code42 Instructor	Available as an add-on	Available as an add-on	Included	Available as an add-on

Integrations

	Incydr Professional	Incydr Enterprise	Incydr Horizon	Incydr Gov F2
Code42 API	Base access Upgrade to full access available for purchase	Full access	Full access	Full access
Identity management/SSO
SOAR integrations
SIEM integrations
Incydr Flows (workflow automations)	Paid service	1 departing employee flow included	1 departing employee flow and 1 response flow included	–No

Support plans

For details about these support plans, see Incydr support policy.

	Incydr Professional	Incydr Enterprise	Incydr Horizon	Incydr Gov F2
Level	Code42 Premier Support Upgrade to Code42 Premier Plus Support available for purchase	Code42 Premier Support Upgrade to Code42 Premier Plus Support available for purchase	Code42 Premier Plus Support	Code42 Premier Support Upgrade to Code42 Premier Plus Support available for purchase
Response time	Urgent: 1 day High: 1 day Normal: 1 day Low: 3 days	Urgent: 1 hour High: 4 hours Normal: 1 day Low: 3 days	Urgent: 30 minutes High: 4 hours Normal: 1 day Low: 3 days	Urgent: 1 hour High: 4 hours Normal: 1 day Low: 3 days
Technical account manager	–No	–No	Included	–No
ProStart	Paid service	Paid service	Paid service	Paid service