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Who is this article for?
Find your product plan in the Code42 console on the Account menu.

Incydr Professional, Enterprise, and Gov F2
Incydr Basic, Advanced, and Gov F1
Other product plans

Incydr Professional and Enterprise, no.

Incydr Basic and Advanced, no.

CrashPlan Cloud, yes.

Other product plans, yes.

CrashPlan for Small Business, no.

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CrashPlan product plans

Who is this article for?
Find your product plan in the Code42 console on the Account menu.

Incydr Professional, Enterprise, and Gov F2
Incydr Basic, Advanced, and Gov F1
Other product plans

Incydr Professional and Enterprise, no.

Incydr Basic and Advanced, no.

CrashPlan Cloud, yes.

Other product plans, yes.

CrashPlan for Small Business, no.

Overview

This article explains which features are included in our currently available CrashPlan product plans. CrashPlan provides file backup and recovery. 

If you're not sure which product plan you have, check the Account menu from the Code42 console. 

  • For information about other product plans, see Code42 product plans
  • For more information about any of our product plans, contact sales or your Customer Success Manager (CSM).
  • For questions about your subscription, invoice, or bill, contact your Customer Success Manager (CSM).

Product plan details

Symbol Meaning
yes Included in this product plan

 –No

Not available with this product plan

CrashPlan Cloud

Supported operating systems

  CrashPlan Cloud
Endpoints Windows, Mac, Linux

Data protection

  CrashPlan Cloud
File backup and recovery

yes

 

Unlimited file version retention yes
Legal hold yes
Device migration yes

Data security

  CrashPlan Cloud
Encryption in transit and at rest yes
Advanced encryption options yes
Business Associate Agreement (BAA) eligibility yes

Integrations 

  CrashPlan Cloud
Code42 API yes

Support plans

  CrashPlan Cloud
Code42 Premier Support yes 

Available for renewal only: CrashPlan On-Premises

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