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Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, no.

Code42 for Enterprise, yes.

Link: Product plans and features.

Code42 Support

Code42 product plans

Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, no.

Code42 for Enterprise, yes.

Link: Product plans and features.

Overview

This policy document describes the major features of current Code42 for Enterprise product plans. For information about product plans that were offered in the past, see Retired Code42 product plans

This article explains which Code42 features are included (and which features are not included) in each product plan.

For more information about any of our product plans, contact sales or your Customer Success Manager (CSM).

For questions about your subscription, invoice or bill, contact your Customer Success Manager (CSM).

At a glance

Code42 Platinum

Code42 cloud only

Code42 Platinum provides all of our most advanced risk detection, investigation, and response features, including:

  • Risk Detection lenses
  • Risk Exposure dashboards
  • File metadata collection
  • Advanced exfiltration detection
  • Security alerts
  • Legal hold and recovery
  • One cloud risk detection source, such as Microsoft OneDrive or Google Drive, with the option to add more

A Code42 environment with no on-premises authority server or storage server.

Code42 Diamond

Code42 cloud only

Code42 Diamond provides many of our most advanced features, including:

  • Risk Exposure dashboards
  • Advanced exfiltration detection
  • Security alerts
  • Legal hold and recovery

Code42 Gold, Silver, and Bronze

Our other plans have the same set of file exfiltration detection, legal hold, and recovery features. They are distinguished by the deployment model that they use:

  • Code42 Gold: Code42 cloud
  • Code42 Silver: On-premises authority server and Code42 cloud storage
  • Code42 Bronze: On-premises authority server and storage server

Product plan details

Deployment options

  Code42 Platinum Code42 Diamond Code42 Gold Code42 Silver Code42 Bronze
Authority server Cloud Cloud Cloud On-premises On-premises
Storage server Cloud Cloud Cloud Cloud On-premises

Supported risk detection sources

  Code42 Platinum Code42 Diamond Code42 Gold, Silver, and Bronze
Endpoints Windows, Mac, Linux Windows, Mac, Linux Windows, Mac, Linux
Cloud and email services

Cloud services:
Microsoft OneDrive, Google Drive, Box

 

Email services: 
Office365, Gmail

 

One cloud service is included. Email services and additional cloud services can be added.

Available for purchase  –No

Data protection

  Code42 Platinum Code42 Diamond Code42 Gold, Silver, and Bronze
File content collection (backup)

yes 

Unlimited file version retention

yes

Unlimited file version retention

yes

Unlimited file version retention

Risk detection 

  Code42 Platinum Code42 Diamond Code42 Gold, Silver, and Bronze
Risk Detection lenses yes  –No  –No
Risk Exposure dashboards yes yes  –No
Personal cloud app detection yes yes yes
Removable media detection yes yes yes
Browser upload detection yes yes yes
File destination detection for browser uploads yes yes  –No
Corporate cloud file sharing detection yes Available if purchased separately  –No
Email policy violation and file attachment detection Included if an email service has been added Available if purchased separately  –No
File deletion detection yes   –No  –No
File archive detection yes  –No  –No
Alert frequency Every 15 minutes Every 15 minutes Every 2 hours
Alert on file size, count, and activity type yes yes yes
Advanced alerting criteria yes yes  –No

Risk investigation

  Code42 Platinum Code42 Diamond Code42 Gold, Silver, and Bronze
Retrieve and view file content


 
yes yes yes
90-day search of detection events yes yes  –No
90-day search of file metadata yes  –No  –No

Risk response

  Code42 Platinum Code42 Diamond Code42 Gold, Silver, and Bronze
File content recovery yes yes yes
Extended retention of file content (legal hold) yes yes yes

Data security

  Code42 Platinum Code42 Diamond Code42 Gold, Silver, and Bronze
Encryption in transit and at rest yes yes yes
Advanced encryption options yes yes yes
Business Associate Agreement (BAA) eligibility yes yes yes

Security integrations

  Code42 Platinum     Code42 Diamond     Code42 Gold, Silver, and Bronze
SOAR integrations yes yes  –No
SIEM integrations yes yes yes
Code42 API yes yes yes

Support plans

  Code42 Platinum     Code42 Diamond Code42 Gold, Silver, and Bronze
Code42 Premier Support yes yes yes