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Who is this article for?

Incydr Professional and Enterprise
Incydr Basic and Advanced
Other product plans

Incydr Professional and Enterprise, no.

Incydr Basic and Advanced, yes.

CrashPlan Cloud, yes.

Other product plans, yes.

CrashPlan for Small Business, no.

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Code42 product plans

Who is this article for?

Incydr Professional and Enterprise
Incydr Basic and Advanced
Other product plans

Incydr Professional and Enterprise, no.

Incydr Basic and Advanced, yes.

CrashPlan Cloud, yes.

Other product plans, yes.

CrashPlan for Small Business, no.

Overview

This article explains which features are included in each product plan for current Code42 enterprise products.

  • For information about the Incydr Professional and Enterprise product plans that are currently only available for selected early access customers, see Early access: Incydr Professional and Enterprise product plans.
  • For information about product plans that were offered in the past, including Code42 Platinum, Diamond, Gold, Silver, and Bronze, see Retired Code42 product plans
  • For more information about any of our product plans, contact sales or your Customer Success Manager (CSM).
  • For questions about your subscription, invoice, or bill, contact your Customer Success Manager (CSM).

At a glance

Product plan details

Key

Symbol Meaning
yes Included in this product plan

 –No

Not available with this product plan

Incydr product plans

Supported risk detection sources

  Incydr Basic Incydr Advanced     Incydr Gov
Endpoints Windows, Mac, Linux Windows, Mac, Linux     Windows, Mac, Linux
Cloud and email services

Cloud services:
Microsoft OneDrive, Google Drive, Box

 

Email services: 
Office365 DLP, Gmail

 

One cloud service is included. Email services and additional cloud services can be added.

Cloud services:
Microsoft OneDrive, Google Drive, Box

 

Email services: 
Office365 DLP, Gmail

 

One cloud service is included. Email services and additional cloud services can be added.

 –No

Platform capabilities

  Incydr Basic Incydr Advanced     Incydr Gov
Endpoint monitoring yes yes     yes
File metadata collection  –No yes     yes
Trusted domain preferences yes yes     yes
File collection and preservation yes yes     yes
Event data retention 30 days
Upgrade to 90 days available for purchase
90 days 90 days

Features

  Incydr Basic Incydr Advanced     Incydr Gov
Suspicious file type mismatch risk indicator Exfiltrated files only yes  yes
Off hours risk indicator  –No yes     yes
Risk Exposure dashboard yes     yes  yes
Risk Detection lens for departing employees yes     yes yes
Risk Detection lens for high risk employees yes yes yes
High-fidelity alerting yes     yes yes
Advanced alerting criteria yes yes yes
Alert on file size, count, and activity type yes yes yes
Personal cloud app detection     yes yes yes
Corporate cloud file sharing detection yes yes  –No
Email policy violation and file attachment detection yes yes  –No
Removable media detection yes yes yes
File deletion detection      –No yes yes
ZIP file detection Exfiltrated files only yes yes
Browser upload detection  yes yes yes
File destination detection for browser uploads yes yes yes
Forensic Search yes     yes yes
Exact match file access yes     yes yes
File content recovery yes     yes yes
Case management for investigations yes     yes yes
Extended retention of file content (legal hold)
 
yes yes yes

Integrations

  Incydr Basic     Incydr Advanced Incydr Gov
Code42 API

Limited access

Upgrade to full access available for purchase

yes yes

SOAR integrations

yes yes yes
Identity management/SSO yes yes yes
Workflow automations Paid service Paid service  –No

Support plans

For details about these support plans, see Code42 enterprise support policy.

  Incydr Basic     Incydr Advanced Incydr Gov
Level Select
Upgrade to Premier available for purchase
Premier Premier

CrashPlan product plan details

Supported operating systems

  CrashPlan Cloud
Endpoints Windows, Mac, Linux

Data protection

  CrashPlan Cloud
File backup and recovery

yes

 

Unlimited file version retention yes
Legal hold yes
Device migration yes

Data security

  CrashPlan Cloud
Encryption in transit and at rest yes
Advanced encryption options yes
Business Associate Agreement (BAA) eligibility yes

Integrations 

  CrashPlan Cloud
Code42 API yes

Support plans

  CrashPlan Cloud
Code42 Premier Support yes 

Available to existing customers only:
CrashPlan Hybrid and CrashPlan On-Premises

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