Who is this article for?
CrashPlan for Small Business, yes.
Code42 for Enterprise, yes.
Link: Product plans and features.
The resources below provide customer support details for specific Code42 products, maintenance, and policy updates.
- Code42 enterprise support policy
- Code42 Managed Service Provider program FAQs
- Code42 product plans
- Code42 security advisories
- Code42 status
- Code42 University policies
- CrashPlan for Small Business support policy
- Contact support: create a ticket, chat, or call
- Identify your product
- Policy notifications
- Report a security vulnerability to Code42
- Scheduled maintenance
- Send CrashPlan for Small Business log files to support
- Send logs to enterprise support
- Send system information to support
- Sign up for the enterprise customer portal
- Support plan name changes FAQ
- Technical Account Manager (TAM) details