Skip to main content
Code42 Support

Product plans for Code42 CrashPlan

Applies to:
  • Code42 CrashPlan (previously CrashPlan PROe)

Overview

This policy document describes the major features of Code42 for Enterprise. Code42 for Enterprise is divided into multiple subscription options, called "product plans." Each Code42 for Enterprise product plan includes a core set of features. For some product plans, more features are available as "add-on" packages.

This document explains:

  • Which Code42 for Enterprise features are included (and which features are not included) in each product plan
  • Which additional features are included in each Code42 for Enterprise add-on

Code42 for Enterprise product plans

Code42 for Enterprise offers four product plans:

  • Code42 CrashPlan Standard
  • Code42 CrashPlan Premium
  • Code42 CrashPlan Enterprise
  • Code42 CrashPlan Enterprise Private

Code42 CrashPlan Enterprise Private is for Code42 environments that do not connect to the Code42 cloud for storage or authentication. Otherwise, it contains the same features as Code42 CrashPlan Enterprise.

Included features

The following tables detail which features are included in each Code42 for Enterprise product plan.

Data availability

Feature Standard Premium Enterprise Private
Device backup and restore Yes Yes Yes Yes
Web and mobile access Yes Yes Yes Yes
Retention of file versions 90 days Any time Any time Any time

Cloud storage

Feature Standard Premium Enterprise Private
Included cloud storage for each user 50 GB Unlimited Unlimited None
Storage on multiple Code42 cloud destinations None Optional Optional None

Data security

Feature Standard Premium Enterprise Private
Data compression and de-duplication Yes Yes Yes Yes
Encryption in transit and at rest Yes Yes Yes Yes
Advanced encryption options Yes Yes Yes Yes
Customer-held encryption keys Optional Optional Optional Required

Deployment options

Feature Standard Premium Enterprise Private
Public cloud Yes Yes Yes No
On-premises Yes Yes Yes Yes

User management

Feature Standard Premium Enterprise Private
Active Directory/LDAP authentication Yes Yes Yes Yes
Single sign-on authentication Yes Yes Yes Yes
Two-factor authentication Yes Yes Yes Yes
Automated user management for Active Directory/LDAP No Yes Yes Yes

Software administration

Feature Standard Premium Enterprise Private
Web-based administration Yes Yes Yes Yes
Web-based reporting Yes Yes Yes Yes
Support for multiple administrators Yes Yes Yes Yes

Co-branding and customization

Feature Standard Premium Enterprise Private
Endpoint software pre-configuration for deployment Yes Yes Yes Yes
Endpoint software co-branding and customization No No Yes Yes
Administration console customization No No Yes Yes

Tools and integration

Feature Standard Premium Enterprise Private
Code42 API No Yes Yes Yes
Microsoft USMT integration No Yes Yes Yes
Splunk integration No Yes Yes Yes

Support plans

Feature Standard Premium Enterprise Private
Included support plan Code42 Silver Support Code42 Gold Support Code42 Gold Support Code42 Gold Support
Available support plan upgrades

Code42 Gold Support or Code42 Platinum Support

Code42 Platinum Support Code42 Platinum Support Code42 Platinum Support

Add-on features

  • Several add-on features are available for the Code42 CrashPlan Premium product plan.
  • Standard does not offer add-on features.
  • Enterprise already includes all add-on features.

The following add-ons can be purchased for Code42 CrashPlan Premium:

Compliance and information governance add-on

The Compliance And Information Governance add-on includes the following features:

  • Compliance Settings
  • Ability to obtain a Business Associate Agreement (BAA) with Code42 for HIPAA compliance needs

Enterprise discovery add-on

The Enterprise Discovery add-on includes the following features:

  • Legal hold
  • Full-text file search

Security Tools add-on

The Security Tools add-on includes the following features:

  • Security Center
  • Advanced endpoint monitoring
  • Access lock

Code42 CrashPlan Classic

After May 2016, existing customers can renew Code42 for Enterprise by subscribing to the Code42 CrashPlan Classic product plan. New customers cannot subscribe to Code42 CrashPlan Classic. For more information, contact sales.

Included features

This table shows which features are included in the Code42 CrashPlan Classic product plan.

Category Features
Data availability
  • Device backup and restore
  • Web and mobile access
  • Unlimited retention of file versions
Data security
  • Data compression and de-duplication
  • Encryption in transit and at rest
  • Advanced encryption options
Customer-held encryption keys Optional
Deployment options
  • Public cloud
  • On-premises
Storage on multiple Code42 cloud destinations Optional
User management
  • Authentication via:
    • Active Directory / LDAP
    • Single sign-on
    • Two-factor authentication
  • Automated AD/LDAP user management
Software administration
  • Web-based administration
  • Web-based reporting
  • Support for multiple administrators
Co-branding and software customization
  • Endpoint software pre-configuration for deployment
  • Endpoint software co-branding and customization
  • Administration console customization
Tools and integrations
  • Code42 API
  • Microsoft USMT integration
  • Splunk integration
  • Enterprise cluster support
Compliance
  • Compliance settings
  • Ability to obtain a Business Associate Agreement (BAA) with Code42 for HIPAA compliance needs
Discovery
  • Legal hold
  • Full-text file search
Support plan Gold

Add-on features for Code42 CrashPlan Classic

These add-ons can be purchased for Code42 CrashPlan Classic:

Security Tools add-on

The Security Tools add-on includes the following features:

  • Security Center
  • Advanced endpoint monitoring
  • Access lock

Unlimited cloud storage add-on

The Unlimited Cloud Storage add-on provides an unlimited amount of storage space in the Code42 cloud.