CrashPlan for Small Business videos
Overview
This article includes all the available CrashPlan for Small Business educational videos. These videos provide a flexible and convenient way to get familiar with some of the common features in CrashPlan for Small Business.
Back up your data
Add users
Watch the 3-minute video below to learn how to:
- Add users
- Grant administrator privileges
Add devices
Watch the 2-minute video below for instructions on how to add a device.
Select files for backup
Watch the 4-minute video below to learn how to select the files you want to back up.
Restore files
Watch the 6-minute video below for instructions on how to restore files from the Code42 app or the Code42 console.
Monitor backup status
Watch the 3-minute video below to learn how to check the status of your backup from the Code42 app, the Code42 console, or reports.
Backup status reports
Watch the 3-minute video below to learn about backup status report emails and troubleshoot any areas of concern.
Manage destinations
Watch the brief video below for instructions on adding and managing destinations.
Replace an existing device
Watch the short video below to learn how to replace a device.
Speed up your initial backup
Watch the video below for information on how to speed up your backup.
Change settings
Manage your subscription
Watch the 3-minute video below to learn how to:
- Update your billing information
- Access receipts
- Change your subscription administrator
Application settings
Watch the 3-minute video below for an overview of the settings available in Device Preferences.
Manage your subscription
Watch the 3-minute video below to learn how to manage your subscription.
Update memory settings
Watch the brief video below for instructions on increasing the amount of memory available to the Code42 app.
Code42 console overview
Watch the 6-minute video below for an overview of the Code42 console.
Troubleshooting
Backups not completing
Watch the brief video below to troubleshoot backup not reaching 100% complete on Windows and Mac devices.
Windows
Mac
Cannot connect to background service
Watch the 3-minute video below to verify whether the Code42 service is running and restart it if necessary.
Submit logs
Watch the brief videos below for instructions on gathering log files from a Windows or Mac device to send to a Customer Champion.