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This article applies to CrashPlan for Small Business.
Looking for information about Incydr or CrashPlan for Enterprise? Search or browse.

Incydr, no.

CrashPlan for Enterprise, no.

Code42 for Enterprise, no.

CrashPlan for Small Business, yes.

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Back up and download Mac user and application preferences using CrashPlan for Small Business

This article applies to CrashPlan for Small Business.
Looking for information about Incydr or CrashPlan for Enterprise? Search or browse.

Incydr, no.

CrashPlan for Enterprise, no.

Code42 for Enterprise, no.

CrashPlan for Small Business, yes.

Overview

CrashPlan for Small Business helps you get back to work faster by backing up and restoring your Mac computer's user and application preferences. Most applications save preferences as .plist or .pref  files. These files contain customized settings for your applications such as the default homepage for your Internet browser, how often an application saves your work, or an application's default font. 

This article explains how to back up and restore user and application preferences on a Mac computer.

Considerations

Applications store and interact with preferences differently. We recommend you review the application's documentation for its specific preference file location. You should also test backing up and downloading preference files for the applications in your environment. 

Step 1: Back up Preferences and Application Support folders

Most application and user preferences are stored under the following folders: 

  •  /Users/<username>/Library/Preferences/
  • /Users/<username>/Library/Application Support/

To make sure these folders are backed up: 

  1. Sign in to the Code42 console. 
  2. Select Devices> Active.
  3. Select a device
  4. From the action menu image.png on the Device Details page, choose Edit.
  5. Select the Backup tab. 
  6. Under File Selection, add :users to the included files. Device_backup_defaults_backup_tab_smb.png
  7. Click Save.
You may want to exclude some files under Application Support from being backed up by CrashPlan for Small Business. See exclude or include files using file type and regular expressions for more information. 

Step 2: Test back up and restore

We recommend that you use a test device to test the back up and restore of each user and application preferences because applications may vary in the steps needed to successfully migrate preferences. Review the application's documentation for specific preference file locations.

Restore your user and application preferences

  1. Download and install the Code42 app.
  2. Use the replace device wizard in the Code42 app. Follow the steps in the replace your device article to download the entire User folder.