Skip to main content
This article applies to CrashPlan for Small Business.
Looking for information about Incydr or CrashPlan for Enterprise? Search or browse.

Incydr, no.

CrashPlan for Enterprise, no.

Code42 for Enterprise, no.

CrashPlan for Small Business, yes.

Code42 Support

Code42 console for CrashPlan for Small Business overview

This article applies to CrashPlan for Small Business.
Looking for information about Incydr or CrashPlan for Enterprise? Search or browse.

Incydr, no.

CrashPlan for Enterprise, no.

Code42 for Enterprise, no.

CrashPlan for Small Business, yes.


The Code42 console is the browser-based environment you use to view, manage, monitor, and configure your Code42 environment. This tutorial describes the basics of the Code42 console.


Watch the video below for an overview of the Code42 console.

Access the Code42 console

To access the Code42 console, use a supported web browser to visit the CrashPlan for Small Business Sign In page.

The Code42 console dashboard appears when you sign in, which displays information about backup status, users, devices and settings.

Code42 console access
The content and options displayed in the Code42 console are determined by the user role of the signed-in user. An administrator is allowed full access to configure all aspects of the Code42 environment, while end users only receive access to settings related directly to their individual devices and accounts.

Code42 console basics

Menus and general navigation

  • At the top of the screen, the account menu allows you to change appearance and language settings.
  • The navigation menu contains links for viewing and managing the different components of your Code42 environment.
  • Action Menu Icon Action menus display contextual actions and options.

Columns and lists

  • Sort columns by clicking the column title.
  • Column widths are adjustable, and the width settings are remembered across sessions.
  • To reset default column widths, double-click the heading above the columns (for example, "Active Users").
  • Real-time scrolling dynamically loads data as you scroll through the data set, making it easy to manage large lists.

Code42 console toolbar

Account menu

The Account menu provides options for viewing your account profile and customizing the Code42 console language.

Account menu

Item Description
My Profile

Displays summary information about your backup, restores, and the location of your devices. The action menu contains commands to edit your profile and view deactivated devices.


Specifies the locale the Code42 console displays. This sets the displayed language and date format. When you specify a locale from the toolbar, the chosen locale is set via a cookie within your current browser. View available locales. Links to the CrashPlan for Small Business website.
Sign out Signs the current user out of the Code42 console.


Help button

The Help button launches support documentation at

Navigation menu

The navigation menu provides access to settings for all components of your CrashPlan for Small Business environment. Click any link in the table below to learn more about a specific component.

Navigation menu

Item Description

Enter text to search for users, devices, organizations, servers, destinations, and plans in your Code42 environment. You can enter a full or partial first or last name, email address, device GUID, or device name.

Matching results appear below the search text box. Click any result to view the relevant details.

Dashboard Clicking the CrashPlan for Small Business logo displays high-level summary information about backup status, storage, and users.

View and manage your subscription information. 

Users Manage users, their devices, add new users, and manage administrator roles.
Devices View all devices and manage device details and settings.
Device Backup Adjust default settings for device backups and push settings to devices.
Reporting Manage reporting settings, recipients, and frequency.
App Downloads Manage the client versions that are available for download.

Settings in the Code42 console

Apply settings

For settings in the Code42 console that impact user devices, there are two options for applying settings: save and push.

  • Saving a setting applies it for new devices in the future. Saving settings does not affect any existing devices.
  • Push button Pushing a setting changes it on user devices, but still allows users to change the setting later.

Learn more about device defaults and applying settings.

Available locales

The Code42 console is available in the following languages:

Language Locale Name
Chinese Simplified 中文
Chinese Traditional 中文 - 台灣
Dutch Nederlands
English (United Kingdom) English (United Kingdom)
English (United States) English (United States)
French Français
German Deutsch
Italian Italiano
Japanese 日本語
Korean 한국말
Norwegian Norsk bokmål
Portuguese (Brazil) Português (Brasil)
Spanish (Latin America) Español (América Latina)
Spanish (Spain) Español (España)
Swedish Svenska
Thai ไทย
  • Was this article helpful?