Sitemap
- Administrator resources
- Version 6
- Planning And Installing
- Administrator's guide to Code42 app version 6
- Available languages for Code42 products
- Best practices for Code42 and antivirus
- Code42 FAQs
- Code42 Platform Architectures
- Code42 platform hardware and software requirements
- Code42 server and app downloads
- Configure M1 and S2 managed appliance network settings via configuration file
- Configure managed appliance network settings via configuration file
- Considerations for defining your backup policies
- Deploy Code42 with Windows SCCM
- Install the Code42 platform (private cloud)
- Key considerations when planning your Code42 environment
- M1 and S2 managed appliance installation guide
- M1 and S2 managed appliance setup
- Managed appliance installation guide
- Manage app installations in your Code42 environment
- Next steps after installing the Code42 platform
- Security features for Code42
- Security hardening
- Set up a multi-server test environment
- Set up a single-server test environment
- TCP and UDP ports used by the Code42 platform
- Uninstall the Code42 server
- Upgrade the Code42 app from version 4.x to version 6.x
- User authentication and authorization methods
- Use PostgreSQL in your Code42 environment
- Configuring
- Activate Compliance Settings
- Add organizations for user management
- Add storage
- Add users from the administration console
- Back up multiple user accounts on one device
- Code42 server configuration recommendations
- Configure activity profiles in Security Center
- Configure a legal hold
- Configure Code42 for use with HIPAA
- Configure device backup settings
- Configure device networks
- Configure DSCP
- Configure network-based device backup rates with the Code42 API
- Configure network overrides
- Configure your Code42 environment to use syslog
- Configure your Code42 server to accept longer encryption keys
- Convert on-premises storage to cloud storage
- Create a matter
- Create a preservation policy
- Create a signed keystore with the KeyStore Explorer
- Customize enterprise email templates
- Customize your administration console
- Disable endpoint monitoring
- Enable data balancing
- Endpoint monitoring
- Get started with the Code42 cloud
- Hybrid cloud setup: add public cloud storage
- Increase Java heap space
- Install your own SSL certificate for HTTPS console access
- Install your own SSL certificate with OpenSSL
- Integrate with LDAP for user authentication
- Manage network bandwidth options
- Multiple RADIUS servers with two-factor authentication
- Offer additional destinations
- Protect your Code42 server database with automatic secure keystore
- Remove a provider cloud destination
- Seed archives to your private cloud
- Set up RADIUS
- Single sign-on
- Configure Centrify for SSO in your Code42 environment
- Configure InCommon for SSO in your Code42 environment
- Configure Microsoft AD FS for SSO in your Code42 cloud environment
- Configure Microsoft AD FS for SSO in your Code42 environment
- Configure Okta for SSO in your Code42 cloud environment
- Configure Okta for SSO in your Code42 environment
- Configure PingOne for SSO in your Code42 cloud environment
- Configure PingOne for SSO in your Code42 environment
- Configure Shibboleth for SSO in your Code42 environment
- Configure system properties for SSO
- How to use single sign-on and LDAP together
- Introduction to single sign-on
- Replace your single sign-on certificate
- View single sign-on logs
- TLS messaging
- Use backup sets
- Use include and exclude filters
- Use IPv4 and IPv6 in your Code42 environment
- Use port forwarding in your Code42 environment
- Use RADIUS and LDAP together
- Monitoring and managing
- Access Lock
- Add clients to your Code42 environment
- Add reference information to devices, users, and organizations
- Archive maintenance
- Back up Code42 server database dumps to another location
- Best practices for custom roles and permissions
- Block, deauthorize, and deactivate
- Change a Code42 server's network address
- Code42 API integration with Splunk Enterprise
- Cold storage
- Collect files from a legal hold
- Configure secure delete
- Control computer-to-computer backup
- Data leak prevention and detection with the Code42 API
- Deactivate and reactivate users and devices
- eDiscovery integration guide
- File and folder hierarchy
- File search
- How LDAP sync works
- Identify Code42 app versions on user devices
- Identify device issues in the administrator console
- Importance of managed appliance monitoring
- Import CSV reports to Microsoft Excel
- Install and manage the Code42 app for Splunk
- Integrate your Code42 environment with complex LDAP directory structures
- Introduction to the Code42 API
- LED indicator guide
- M1 and S2 LED indicator guide
- Managed appliance CLI
- Managed appliance support documents
- Manage space when disk runs low
- Manage user roles
- Migrate archives between store points
- Move a store point
- Power on or off a D1, M1, or S2 series server with the iDRAC web console
- Preserve deactivated archives
- Protect your data when a device is lost or stolen
- Purge cold storage
- Replace an inaccessible store point
- Use reports and alerts to monitor your environment
- Restore files from the administration console
- User management with LDAP integration
- Use Code42 to simplify device migration
- Use the Code42 API to automate push restores
- View device backup status with the Code42 API
- View legal hold events
- Troubleshooting
- Clear the Code42 server email queue
- Code42 platform alerts
- Active SSO identity provider removed from federation
- Admin password unchanged
- Alert recipients missing
- Corrupt archive
- Database export failure
- Database restore cleanup needed
- Destination is offline
- Device backup critical
- Device backup warning
- Directory sync deactivate
- Email expired
- Job failed
- LDAP connection problem
- Mail server connection problem
- Provider destination stopped accepting application
- RADIUS connection problem
- Scheduled Job: Service Provider Certificate Renewal on server has failed
- Server offline
- Server version conflict
- SSO identity provider metadata URL unavailable
- SSO IDP does not support HTTP POST
- SSO IDP metadata parse failure
- SSO username attribute not found
- Store point offline
- Store point space critical
- Store point space warning
- Unable to contact Code42 licensing server
- Code42 server command line tools
- Code42 server does not restart after Linux reboots or upgrades
- Code42 server on Linux unable to download JRE
- Code42 server stalls due to too many open files
- Conflict detected in endpoint monitoring settings and Security Center profile
- Enable JavaScript for the administration console
- Endpoint monitoring not compatible with upgraded encryption settings
- Error deleting activity profile
- External mail server not sending emails
- Improve performance when pushing client configuration changes
- Linux Code42 app unable to download JRE
- Prepare for ransomware
- Real-time changes not detected due to case sensitivity
- Reconfigure incorrect port settings with network redirection
- Recover a storage server
- Recover from ransomware
- Recover your Code42 server to a previous state
- Stop and start the Code42 server
- Storage server does not start after reinstalling the Code42 environment
- Troubleshoot LDAP
- Troubleshoot seeding to your private cloud
- "Unable to login to server" error when performing a web restore
- Unable to remove a destination
- Unable to remove a provider destination
- Upgrade Java for your Code42 server
- Users cannot restore from the Code42 app
- Users with custom roles cannot perform web restores
- View Code42 server log files
- Web restores fail in hybrid environments without SSL
- Web restore troubleshooting tips
- What to expect from public cloud upgrades
- Subscriptions
- Administration console reference
- Administration console overview
- Account Information reference
- Administration console command-line interface reference
- Administration console restore reference
- Alerts reference
- App Downloads reference
- Backup Reporting reference
- Backup status report reference
- Dashboard reference
- Devices reference
- Device Backup - Backup settings reference
- Device Backup - General settings reference
- Device Backup - Network settings reference
- Device Backup - Security settings reference
- Device Networks settings reference
- Endpoint Monitoring settings reference
- Indexing settings reference
- LDAP reference
- Legal Hold reference
- My Profile reference
- Notifications settings reference
- Organizations reference
- Organization settings reference
- Security settings reference
- Server settings reference
- Storage - Destinations reference
- Storage - Servers reference
- Storage - Store Points reference
- Users reference
- Content Library
- Administrator resources glossary
- Code42 web app reference
- Planning And Installing
- Version 5
- Planning And Installing
- Available languages for Code42 products
- Best practices for CrashPlan and antivirus
- Changes to the Code42 CrashPlan app in version 5.x
- Code42 CrashPlan FAQs
- Code42 Platform Architectures
- Code42 platform hardware and software requirements
- Code42 server and app downloads version 5.x
- Configure M1 and S2 managed appliance network settings via configuration file
- Configure managed appliance network settings via configuration file
- Considerations for defining your backup policies
- Deploy Code42 CrashPlan with Windows SCCM
- Install the Code42 platform (private cloud)
- Key considerations when planning your Code42 environment
- M1 and S2 managed appliance installation guide
- M1 and S2 managed appliance setup
- Managed appliance installation guide
- Manage app installations in your Code42 environment
- Next steps after installing the Code42 platform
- Security features for Code42 CrashPlan
- Security hardening
- TCP and UDP ports used by the Code42 platform
- Uninstall the Code42 server
- Upgrade the CrashPlan app to version 5.x
- User authentication and authorization methods
- Configuring
- Activate Compliance Settings
- Add organizations for user management
- Add storage
- Add users from the administration console
- Back up multiple user accounts on one device
- Change destinations for your Code42 environment from local to cloud
- Code42 server configuration recommendations
- Configure a legal hold
- Configure CrashPlan for use with HIPAA
- Configure device backup settings
- Configure device networks
- Configure network-based device backup rates with the Code42 API
- Configure network overrides
- Configure your Code42 environment to use syslog
- Configure your Code42 server to accept longer encryption keys
- Convert on-premises storage to cloud storage
- Create a signed keystore with the KeyStore Explorer
- Customize enterprise email templates
- Customize your administration console
- Disable endpoint monitoring
- Enable AES encryption for Code42 CrashPlan archives
- Enable data balancing
- Endpoint monitoring
- Hybrid cloud setup: add public cloud storage
- Increase Java heap space
- Install your own SSL certificate for HTTPS console access
- Install your own SSL certificate with OpenSSL
- Integrate with LDAP for user authentication
- Manage network bandwidth options
- Multiple RADIUS servers with two-factor authentication
- Offer additional destinations
- Protect your Code42 server database with automatic secure keystore
- Remove a provider cloud destination
- Seed archives to your private cloud
- Set up RADIUS
- Set up the Code42 cloud
- Single sign-on
- Configure Centrify for SSO in your Code42 environment
- Configure InCommon for SSO in your Code42 environment
- Configure Microsoft AD FS for SSO in your Code42 environment
- Configure Okta for SSO in your Code42 environment
- Configure PingOne for SSO in your Code42 environment
- Configure Shibboleth for SSO in your Code42 environment
- Configure system properties for SSO
- How to use single sign-on and LDAP together
- Introduction to single sign-on
- Replace your single sign-on certificate
- View single sign-on logs
- Enable TLS messaging
- Use backup sets
- Use include and exclude filters
- Use IPv4 and IPv6 in your Code42 environment
- Use port forwarding in your Code42 environment
- Use RADIUS and LDAP together
- Monitoring and managing
- Add clients to your Code42 environment
- Add reference information to devices, users, and organizations
- Archive maintenance
- Back up Code42 server database dumps to another location
- Best practices for custom roles and permissions
- Block, deauthorize, and deactivate
- Change a Code42 server's network address
- Code42 API integration with Splunk Enterprise
- Cold storage
- Collect files from a legal hold
- Configure secure delete
- Control computer-to-computer backup
- Data leak prevention and detection with the Code42 API
- Deactivate and reactivate users and devices
- eDiscovery integration guide
- File and folder hierarchy
- File search
- How LDAP sync works
- Identify Code42 app versions on user devices
- Identify device issues in the administrator console
- Importance of managed appliance monitoring
- Import CSV reports to Microsoft Excel
- Install and manage the Code42 app for Splunk
- Integrate your Code42 environment with complex LDAP directory structures
- Introduction to the Code42 API
- Keyboard shortcuts reference
- LED indicator guide
- M1 and S2 LED indicator guide
- Managed appliance CLI
- Managed appliance support documents
- Manage space when disk runs low
- Manage user roles
- Migrate archives between store points
- Move a store point
- Power on or off a D1, M1, or S2 series server with the iDRAC web console
- Preserve deactivated archives
- Protect your data when a device is lost or stolen
- Purge cold storage
- Replace an inaccessible store point
- Use reports and alerts to monitor your environment
- Restore files from the administration console
- User management with LDAP integration
- Use Code42 to simplify device migration
- Use the Code42 API to automate push restores
- View device backup status with the Code42 API
- View legal hold events
- Troubleshooting
- Clear the Code42 server email queue
- Code42 platform alerts
- Active SSO identity provider removed from federation
- Admin password unchanged
- Alert recipients missing
- Corrupt archive
- Database export failure
- Database restore cleanup needed
- Demo expired
- Destination is offline
- Device backup critical
- Device backup warning
- Directory sync deactivate
- Email expired
- Job failed
- LDAP connection problem
- Mail server connection problem
- Provider destination stopped accepting application
- RADIUS connection problem
- Server offline
- Server version conflict
- SSO identity provider metadata URL unavailable
- SSO IDP does not support HTTP POST
- SSO IDP metadata parse failure
- SSO username attribute not found
- Store point offline
- Store point space critical
- Store point space warning
- Support has expired
- Unable to contact Code42 licensing server
- Code42 server command line tools
- Code42 server does not restart after Linux reboots or upgrades
- Code42 server on Linux unable to download JRE
- Code42 server stalls due to too many open files
- Enable JavaScript for the administration console
- Endpoint monitoring not compatible with upgraded encryption settings
- Expired license causes gap in coverage
- External mail server not sending emails
- Improve performance when pushing client configuration changes
- Linux CrashPlan app unable to download JRE
- Prepare for ransomware
- Proxy connection problems when using a PAC file
- Real-time changes not detected due to case sensitivity
- Reconfigure incorrect port settings with network redirection
- Recover a storage server
- Recover from ransomware
- Recover your Code42 server to a previous state
- Stop and start the Code42 server
- Storage server does not start after reinstalling the Code42 environment
- Troubleshoot LDAP
- Troubleshoot seeding to your private cloud
- Unable to invite users by email
- "Unable to login to server" error when performing a web restore
- Unable to remove a destination
- Unable to remove a provider destination
- Upgrade Java for your Code42 server
- Users cannot restore from the CrashPlan app
- Users with custom roles cannot perform web restores
- View Code42 server log files
- Web restores fail in hybrid environments without SSL
- Web restore troubleshooting tips
- What to expect from public cloud upgrades
- Licensing
- Administration console reference
- Administration console overview
- Administration console command-line interface Reference
- Administration console restore reference
- Alerts reference
- App Downloads reference
- Backup Reporting reference
- Backup status report reference
- Dashboard reference (version 5.3 and later)
- Dashboard reference (version 5.2 and earlier)
- Devices reference
- Device Backup - Backup settings reference
- Device Backup - General settings reference
- Device Backup - Network settings reference
- Device Backup - Security settings reference
- Device Networks settings reference
- Endpoint Monitoring settings reference
- Indexing settings reference
- LDAP reference
- Legal Hold reference
- My Profile reference
- Notifications settings reference
- Organizations reference
- Organization settings reference
- Security settings reference
- Server settings reference
- Destinations reference
- Server Overview reference
- Store Points reference
- Users reference
- Administrator resources glossary
- Code42 web app reference
- Planning And Installing
- Small Business
- Get started with CrashPlan PRO
- Subscriptions
- Cancel your CrashPlan PRO subscription
- Change your CrashPlan PRO subscription administrator
- CrashPlan PRO subscription changes FAQ
- CrashPlan PRO unlimited subscription overview
- Data retention policy for CrashPlan PRO
- Tax exemption information for CrashPlan PRO
- Update your CrashPlan PRO billing information
- View CrashPlan PRO receipts
- Reference
- CrashPlan PRO Account reference
- CrashPlan PRO Dashboard reference
- CrashPlan PRO Devices reference
- CrashPlan PRO Device Backup reference
- CrashPlan PRO files and paths
- CrashPlan PRO My Profile reference
- CrashPlan PRO Reporting reference
- CrashPlan PRO Sign in reference
- CrashPlan PRO Users reference
- Your CrashPlan PRO backup status report
- Troubleshooting
- Upgrade your environment
- Best practices for upgrading your devices
- Change ports for CrashPlan device upgrades
- Set up a multi-server test environment
- Set up a single-server test environment
- Upgrade 3.2.1.1 to 3.2.1.2
- Upgrade 3.2.1.2 to 3.3.0.2
- Upgrade 3.2.1 to 3.2.1.2
- Upgrade 3.8.2010.2 To 3.6.1.5
- Upgrade devices in your Code42 environment
- Upgrade PROe Version 3.3.x to 3.4.1.5
- Upgrade PROe Version 3.4.x to 3.4.1.5
- Upgrade PROe Version 3.4.x to 3.5.1.1
- Upgrade PROe Version 3.5.1.x to 3.5.3.2
- Upgrade PROe Version 3.5.2 to 3.5.3.2
- Upgrade PROe Version 3.5.3.2 to 3.5.4
- Upgrade PROe Version 3.5.3 to 3.5.4
- Upgrade PROe Version 3.5.4 to 3.5.5
- Upgrade the CrashPlan app on Mac OS X Leopard 10.5
- Upgrade to version 5.3.0 from version 5.1.x or 5.2.x
- Upgrade to version 5.3.1
- Upgrade to version 5.4.1
- Upgrade to version 5.4.2
- Upgrade to version 5.4.3
- Upgrade to version 6.0.0
- Upgrade Version 3.5.5 to 3.6.1.2
- Upgrade Version 3.5.5 to 3.6.1.5
- Upgrade Version 3.6.1.2 to 3.6.1.5
- Upgrade Version 3.6.1.4 to 3.6.1.5
- Upgrade Version 3.6.1.4 To 3.6.2.1
- Upgrade Version 3.6.1.5 To 3.6.2.1
- Upgrade Version 3.6.1.x to 3.6.1.4
- Upgrade Version 3.6.2.1 To 3.6.3.1
- Upgrade Version 3.6.3.1 To 3.6.3.2
- Upgrade Version 3.6.3.1 To 3.6.4.1
- Upgrade Version 3.6.3.2 To 3.6.4.1
- Upgrade Version 3.6.4 To 3.6.4.1
- Upgrade Version 4.1.2 To 4.1.3
- Upgrade Version 4.1.4 To 4.1.5.1
- Upgrade Version 4.1.5.1 To Version 4.1.6
- Upgrade Version 4.1.5 to Version 4.1.5.1
- Upgrade version 4.2.3.1 to 5.1.2.1
- Upgrade version 4.3.x to 5.1.2.1
- Upgrade version 5.0.x to 5.1.2.1
- Upgrade version 5.1.2 and 5.1.2.1 to 5.2.1
- Upgrade version 5.1.2 to 5.1.2.1
- Upgrade version 5.2.0 and 5.2.0.1 to 5.2.1
- Upgrade your multi-server Code42 environment
- Upgrade your single-server Code42 environment
- Upgrading Versions 3.6.4.x And 3.6.5 To Version 3.6.5.1
- Upgrading Version 3.6.5.1 To 4.2.3.1
- Upgrading Version 3.6.5.x To Version 4.1.8.1
- Upgrading Version 4.1.6.3 To 4.2.3.1
- Upgrading Version 4.1.6 To Version 4.1.6.3
- Upgrading Version 4.1.8.x To 4.2.3.1
- Upgrading Version 4.2.3.1 To 4.3.5.3
- Upgrading Version 4.2.3.x To 4.3.4.1
- Upgrading Version 4.2.x To 4.2.3.1
- Upgrading Version 4.3.4.1 To 5.0.3
- Upgrading Version 4.3.4.x To 5.0.1
- Upgrading Version 4.3.5.x To 5.0.3
- Upgrading Version 4.3.x To 4.3.4.1
- Upgrading Version 4.3.x To 4.3.5.3
- Upgrading Version 5.0.x To 5.0.3
- Version 3.4.X To 3.5.1.1 Licensing Model FAQ
- Version 4
- Planning And Installing
- Available languages for Code42 products
- Best practices for CrashPlan and antivirus
- CrashPlan PROe FAQs
- Code42 Platform Architectures
- Code42 platform system requirements
- Code42 server and app downloads version 4.x
- Configure M1 and S2 managed appliance network settings via configuration file
- Configure managed appliance network settings via configuration file
- Considerations for defining your backup policies
- Install the Code42 platform (private cloud)
- Key considerations when planning your Code42 environment
- M1 and S2 managed appliance installation guide
- M1 and S2 managed appliance setup
- Managed appliance installation guide
- Manage app installations in your Code42 environment
- Next steps after installing the Code42 platform
- Security features for CrashPlan PROe and SharePlan
- TCP and UDP ports used by the Code42 platform
- Uninstall the enterprise server
- User authentication and authorization methods
- Configuring
- Add organizations for user management
- Add storage
- Add users from the administration console
- Back up multiple user accounts on one device
- Change destinations for your Code42 environment from local to cloud
- Configure CrashPlan for use with HIPAA
- Configure device backup settings
- Configure network overrides
- Configure your Code42 environment to use syslog
- Configuring Access To Shared Links
- Configuring Separate Destinations For CrashPlan And SharePlan Data
- Configuring SharePlan For Use With HIPAA
- Configuring The Base URL For Secure Link Sharing
- Configure your Code42 server to accept longer encryption keys
- Convert on-premises storage to cloud storage
- Create a signed keystore with the KeyStore Explorer
- Customize enterprise email templates
- Customize your administration console
- Enable AES encryption for CrashPlan archives
- Enterprise Server Configuration Recommendations For SharePlan
- Hybrid cloud setup: add public cloud storage
- Increase Java heap space
- Install your own SSL certificate for HTTPS console access
- Integrate with LDAP for user authentication
- Multiple RADIUS servers with two-factor authentication
- Offer additional destinations
- Seed archives to your private cloud
- Set up RADIUS for Code42 platform version 4.1.6
- Set up RADIUS for Code42 platform versions 4.1.4 and 4.1.5
- Set up the PROe cloud
- Single sign-on
- Configure Centrify for SSO in your Code42 environment
- Configure InCommon for SSO in your Code42 environment
- Configure Microsoft AD FS for SSO in your Code42 environment
- Configure Okta for SSO in your Code42 environment
- Configure Okta for SSO in your Code42 environment (Version 4.1.4 And 4.1.5)
- Configure PingOne for SSO in your Code42 environment
- Configure Shibboleth for SSO in your Code42 environment
- Configure Shibboleth for SSO in your Code42 environment (version 4.1.4 and 4.1.5)
- Configure system properties for SSO
- Configuring PingOne For SSO In Your Code42 Environment (Version 4.1.4 And 4.1.5)
- How to use single sign-on and LDAP together
- Introduction to single sign-on
- Replace your single sign-on certificate
- View single sign-on logs
- Supported Metadata
- Use backup sets
- Use include and exclude filters
- Use IPv4 and IPv6 in your Code42 environment
- Use port forwarding in your Code42 environment
- Use RADIUS and LDAP together
- Monitoring and managing
- Add reference information to devices, users, and organizations
- Archive maintenance
- Backing Up CrashPlan Devices With Multiple User Accounts
- Back up Code42 server database dumps to another location
- Best practices for custom roles and permissions
- Block, deauthorize, and deactivate
- Change a Code42 server's network address
- Changing A Storage Server's Destination
- Code42 API integration with Splunk Enterprise
- Cold storage
- Configure secure delete
- Controll computer-to-computer backup
- Data leak prevention and detection with the Code42 API
- Deactivate and reactivate users and devices
- eDiscovery integration guide
- Enabling And Disabling Shared Links Using The CLI
- File and folder hierarchy
- How LDAP sync works
- Identifying Plans That Use The Most Space Using The Code42 API
- Identify device issues in the administrator console
- Importance of managed appliance monitoring
- Install and manage the Code42 app for Splunk
- Integrate your Code42 environment with complex LDAP directory structures
- Introduction to the Code42 API
- Changes To The Code42 API For Private Cloud Version 4.2
- Changes To The Code42 API For Public Cloud Version 4.1.7
- Changes To The Code42 API For Public Cloud Version 4.2
- Code42 API authentication methods
- Code42 API Documentation Viewer
- Code42 API resources supporting CORS
- Code42 API syntax and usage
- Sample uses of the Code42 API
- Tools for interacting with the Code42 API
- Use Code42 API examples on GitHub
- Keyboard shortcuts reference
- LED indicator guide
- M1 and S2 LED indicator guide
- Managed appliance CLI
- Managed appliance manuals
- Manage space when disk runs low
- Manage user roles
- Migrate archives between store points
- Move a store point
- Multi-destination support with high availability for plans
- Protect your data when a device is lost or stolen
- Purge cold storage
- Put a hold on users and collect data for eDiscovery
- Replace an inaccessible store point
- Use reports and alerts to monitor your environment
- Restore files from the administration console
- SharePlan Processes
- User management with LDAP integration
- Use CrashPlan to simplify device replacement
- Use the Code42 API to automate push restores
- View device backup status with the Code42 API
- Troubleshooting
- Administrator's guide to OS X Yosemite
- Changing Username Impact To SharePlan User Devices
- Clear the enterprise server email queue
- Code42 platform alerts
- Active SSO identity provider removed from federation
- Admin password unchanged
- Alert recipients missing
- Corrupt archive
- Database export failure
- Database restore cleanup needed
- Demo expired
- Destination is offline
- Device backup critical
- Device backup warning
- Directory sync deactivate
- Email expired
- Job failed
- LDAP connection problem
- Locator service overloaded
- Mail server connection problem
- Provider destination stopped accepting application
- RADIUS connection problem
- Server offline
- Server offline alert versions 3.6-4.0
- Server offline alert versions 4.1 and later
- Server version conflict
- SSO identity provider metadata URL unavailable
- SSO IDP does not support HTTP POST
- SSO IDP metadata parse failure
- SSO username attribute not found
- Store point offline
- Store point space critical
- Store point space warning
- Support has expired
- Code42 server action required after upgrade to OS X Mavericks
- Enterprise server command line tools
- Enterprise server does not restart after Linux reboots or upgrades
- Enterprise Server Does Not Start With Oracle JRE
- Code42 enterprise server on Linux unable to download JRE
- Enterprise server stalls due to too many open files
- CrashPlan app customizations lost after upgrade to version 4.4.3
- CrashPlan app installer on OS X does not apply custom settings
- CrashPlan app stops after change to security settings
- CrashPlan device cannot connect to provider destination
- Data balancing fills space on storage servers
- Enable JavaScript for the administration console
- Enterprise server action required after upgrading to OS X Mountain Lion
- External mail server not sending emails
- LDAP sync incorrectly deactivates users
- Linux CrashPlan app unable to download JRE
- Master server runs out of disk space
- Reactivated device unable to restore or resume backup
- Real-time changes not detected due to case sensitivity
- Reconfigure incorrect port settings with network redirection
- Recover a storage server
- Recover your enterprise server to a previous state
- Registration information page does not load
- Shared link does not exist or has expired
- Shared link does not load
- Shared link settings not applied to moved child organizations
- SharePlan Files Not Syncing
- SharePlan Right-Click Menu Not Appearing In Non-English Windows Installations
- SharePlan Web App Fails To Load Using HTTPS
- SSL key error prevents access to the administration console
- Stop and start the enterprise server
- Storage server does not start after reinstalling the Code42 environment
- Troubleshoot LDAP
- Troubleshoot seeding to your private cloud
- Unable to invite users by email
- "Unable to login to server" error when performing a web restore
- Unable to push changed device settings
- Unable to reactivate users in a previously deactivated organization
- Unable to remove a destination
- Unable to remove a provider destination
- Unable to restore due to backup archive cryptography key error
- Update devices after change to enterprise server network address
- Upgrade Java for your enterprise server
- Upgrade to OS X Mavericks requires reinstallation of the CrashPlan app
- Users cannot restore from the CrashPlan app
- Users with custom roles cannot perform web restores
- View enterprise server log files
- Web restores fail in hybrid environments without SSL
- Web restore troubleshooting tips
- What to expect from public cloud upgrades
- Licensing
- Administration console reference
- Administration console overview
- Administration console command-line interface reference
- Administration console restore reference
- Alerts reference
- Backup Reporting reference
- Backup status report reference
- Dashboard reference
- Devices reference
- Device Backup - Backup settings reference
- Device Backup - General settings reference
- Device Backup - Network settings reference
- Device Backup - Security settings reference
- LDAP reference
- My Profile Reference
- Notifications settings reference
- Organizations reference
- Organization settings reference
- Plans Reference
- Security settings reference
- Server settings reference
- Destinations reference
- Server Overview reference
- Store Points reference
- Users reference
- Administrator resources glossary
- Planning And Installing
- Version 3
- Planning And Installing
- Best Practices For CrashPlan And Antivirus
- CrashPlan PROe FAQs
- Code42 Platform Installers Version 3.X
- Enterprise Server System Requirements
- Considerations For Defining Your Backup Policies
- CrashPlan PROe Architectures
- Setting Up The PROe Private Cloud
- Key Considerations When Planning Your Code42 Environment
- Managed Appliance Installation Guide
- Managing App Installations In Your Code42 Environment
- Next Steps After Installing CrashPlan PROe
- CrashPlan PROe Security Features
- TCP & UDP Ports Used By CrashPlan PROe
- Uninstalling The Enterprise Server
- Configuring
- Adding Organizations For User Management
- Adding Storage
- Adding Users From The Administration Console
- Configuring CrashPlan For Use With HIPAA
- Configuring Device Backup Settings
- Configuring Network Overrides
- Configuring Your Code42 Environment To Use RADIUS And LDAP Concurrently
- Converting Your Code42 Environment From Local to Exclusively Cloud Destination
- Customizing Enterprise Email Templates
- Customizing Your Administration Console
- Increasing Java Heap Space For Your Code42 Environment
- Installing Your Own SSL Certificate For HTTPS Console Access
- Integrating With LDAP For User Authentication
- Offer Additional Destinations
- Seeding To Your Own Private Cloud
- Setting Up RADIUS For CrashPlan PROe Version 3.6
- Setting Up The PROe Hybrid Cloud
- Single Sign-On
- Supported Metadata
- Using Backup Sets
- Using Include And Exclude Filters
- Using Port Forwarding In Your Code42 Environment
- Monitoring And Managing
- Adopting A Computer With A Different Operating System (3.4.1 And Earlier)
- Archive Maintenance
- Backing Up Enterprise Server Database Dumps To Another Location
- Backing Up CrashPlan Devices With Multiple User Accounts
- Best Practices For Custom Roles & Permissions
- Blocking, Deauthorizing & Deactivating
- Changing An Enterprise Server's Network Address
- Changing A Storage Server's Destination
- Code42 API Integration With Splunk Enterprise
- Cold Storage
- Controlling Computer-To-Computer Backup in CrashPlan PROe
- Deactivating & Reactivating Users & Devices
- Decommissioning A 3.8.2010.x Environment
- File And Folder Hierarchy
- How LDAP Syncing Works
- Identifying CrashPlan Devices That May Require Administrator Action
- Importance Of Managed Appliance Monitoring
- Integrating Your Code42 Environment With Complex LDAP Directory Structures
- Introduction To The Code42 API
- Keyboard Shortcuts Reference
- LED Indicator Guide
- Managed Appliance & VMware Appliance CLI
- Managed Appliance Manuals
- Managing Space When Disk Runs Low
- Managing User Roles
- Migrating Archives Between Store Points
- Protecting Your Data When A Device Is Lost Or Stolen
- Purging Cold Storage
- Putting a Hold On Users And Collecting Data for eDiscovery
- Reassigning Archives From An Inaccessible Storepoint
- Recommended Linux Kernel And Java Versions For Enterprise Servers
- Using Reports & Alerts To Monitor Your Environment
- Restoring Files From The Administration Console
- Configuring Secure Delete
- User Management With LDAP Integration
- Using CrashPlan To Simplify Device Replacement
- Using The Code42 API To Automate Push Restores
- Troubleshooting
- Administration Console Prompts To Create Administrator Account
- Administrator Console For Enterprise Server Versions 3.3.x Through 3.5.3.x Freezes In Chrome
- Clearing The CrashPlan PROe Email Queue
- Code42 Platform Alerts
- Admin Password Unchanged
- Alert Recipients Missing
- Corrupt Archive
- Database Export Failure
- Database Restore Cleanup Needed
- Demo Expired
- Destination Is Offline
- Device Backup Critical
- Device Backup Warning
- Directory Sync Deactivate
- Email Expired
- Job Failed
- LDAP Connection Problem
- Mail Server Connection Problem
- RADIUS Connection Problem
- Server Offline
- Server Offline Alert Versions 3.6-4.0
- Server Version Conflict
- Store Point Offline
- Store Point Space Critical
- Store Point Space Warning
- Support Has Expired
- Enterprise Server Action Required After Upgrading To OS X Mavericks
- Enterprise Server Command Line Tools
- CrashPlan PROe Server Does Not Start With Java 7
- Enterprise Server Stalls Due To Too Many Open Files
- CrashPlan App Installer On OS X Does Not Apply Custom Settings
- Email Warnings and Critical Alerts Not Sent With a Specific Configuration
- Enterprise Server Action Required After Upgrading To OS X Lion
- Enterprise Server Action Required After Upgrading To OS X Mountain Lion
- Enterprise Server Does Not Start After Installation On New Mac OS X Lion System
- Enterprise Server Does Not Start After Upgrade To Java 1.6.0 35 On Mac
- External Mail Server Not Sending Emails
- PROe 3.2.1.2 Unable to Add New Storage Server
- PROe Server 3.4.1 Now Only Supports Java 6 Or Later
- PROe Server 3.5.5: Moving A Storage Server To A Different Destination Fails
- Purging Cold Storage On Version 3.6.x Storage Servers
- Real-Time Changes Not Detected Due To Case Sensitivity
- Reconfiguring Incorrect Port Settings With Network Redirection
- Recovering Or Moving Your Enterprise Server
- Replacing A Store Point
- Resetting Credentials For Your Local Administrator Account
- Rolling Your Enterprise Server Back To A Previous State
- Sending Logs To Enterprise Support
- Stopping & Starting The Enterprise Server
- Storage Server Does Not Start After Reinstalling The Code42 Environment
- System Error In Administration Console After IP Address Change
- Troubleshooting LDAP
- Unable To Invite Users From Users Screen in CrashPlan PROe 3.3
- "Unable To Login To Server" Error When Performing A Web Restore
- Unable To Remove A Destination
- Updating Devices After Changing Enterprise Server Network Address
- Viewing Enterprise Server Log Files
- Web Restores Fail In Hybrid Environments Without SSL
- Web Restore Troubleshooting Tips
- What To Expect From Public Cloud Upgrades
- Licensing
- Administration Console Reference
- Administration Console Overview
- Administration Console Command-Line Interface Reference
- Administration Console Restore Reference
- Alerts Reference
- Backup Status Report Reference
- Dashboard Reference
- Destinations Reference
- Devices Reference
- Device Default General Reference
- Device Default Network Reference
- Device Backup Reference
- Device Security Reference
- Device Reporting Reference
- LDAP Reference
- My Profile Reference
- Notifications Reference
- Organizations Reference
- Reporting Reference
- Security Reference
- Server Overview Reference
- Server Settings Reference
- Store Points Reference
- System-Wide Organization Reference
- Users Reference
- Administrator Resources Glossary
- Planning And Installing
- CrashPlan PROe legacy version 3.8.2010
- Identify software version
- Version 6
- CrashPlan
- Version 6
- Get started
- Backup
- Back up encrypted files and locations
- Back up external hard drives
- Back up Microsoft Outlook data
- Back up networked storage or NAS devices
- Back up open files and databases
- Back up to an external drive
- Code42 app cache files
- Compression and your backup
- De-duplication and your backup
- File verification scan
- How backup works
- Manually start a backup
- What should you back up?
- Get files
- Access a file with your mobile device
- CrashPlan mobile app
- Download files after replacing a drive
- Download files from an external drive to a new device or drive
- Download files from the Code42 app
- Download files from the web
- How file decryption works during downloads
- Restore Microsoft Outlook data
- Retain and download deleted files
- Supported metadata
- Configuring
- Archive encryption key security
- Attach an archive
- Change the file selection
- Change the language setting
- Change your archive key password
- Create a new archive key password
- Create backup sets
- Exclude networks used for backup
- Exclude or filter files using file type and regular expressions
- Move a backup archive to a new folder or drive
- Multiple backup sets with a single destination
- Pause backups and downloads
- Rename your device backup
- Replace a device with a different operating system or file system
- Replace the correct device
- Replace your device
- Set and answer a recovery question
- Sign out of the Code42 app
- Specify version settings
- Upgrade CrashPlan security to archive key password
- Upgrade CrashPlan security to custom key
- Use soft and hard links with the Code42 app
- View your backed up files
- Troubleshooting
- Adjust CrashPlan settings for memory usage with large backups
- Assign your computer a new ID
- Can't find files after replacing a device
- Cannot access CrashPlan logs on OS X 10.11
- Cannot connect to background service
- Cannot connect to destination
- Clear your cache for quick fixes
- Code42 app does not restart after Linux reboots or upgrades
- Code42 app does not run
- Code42 commands
- Connect to Code42 cloud destinations from a proxy server
- CrashPlan installer does not open on some Windows installations
- Destination unavailable
- Disable computer-to-computer backup
- How does the Code42 app detect away and present settings?
- How to combine email reports
- Identify ports used by the Code42 app
- Is my backup starting over?
- Known conflicts with the Code42 app
- Mobile app displays "can't connect" error
- Read Code42 app log files
- Recover files infected by CryptoLocker or CryptoWall
- Renamed or "missing" external drive stops backup
- Resolve CrashPlan JET Runtime unrecoverable error
- Stop and start the Code42 app service
- Test your network connection with Telnet
- Troubleshoot backups of Microsoft Outlook data
- Unable to back up files (Linux)
- Unable to back up files (Mac)
- Unable to back up files (Windows)
- Unable to connect to backup engine on devices with a custom localhost address
- Uninstall and reinstall the Code42 app
- Where are my files?
- Why are files "missing" from my backup selection?
- Code42 app reference
- Code42 app glossary
- Version 5
- Get started
- Backup
- Back up encrypted files and locations
- Back up external hard drives
- Back up Microsoft Outlook data
- Back up networked storage or NAS devices
- Back up open files and databases
- Back up to an external drive
- CrashPlan cache files
- Compression and your backup
- De-duplication and your backup
- File verification scan
- How backup works
- Manually start a backup
- What should you back up?
- Get files
- Access a file with your mobile device
- CrashPlan mobile app
- Download all files on a new device or drive
- Download files after replacing a drive
- Download files from an external drive to a new device or drive
- Download files from an external drive to a new device or drive (version 5.0.X of the CrashPlan app)
- Download files from the Code42 CrashPlan app
- Download files from the web
- How file decryption works during downloads
- Restore Microsoft Outlook data
- Retain and download deleted files
- Supported metadata
- Configuring
- Archive encryption key security
- Attach an archive
- Change the file selection
- Change the language setting
- Change your archive key password
- Create a new archive key password
- Create backup sets
- Exclude networks used for backup
- Exclude or filter files using file type and regular expressions
- Move a backup archive to a new folder or drive
- Multiple backup sets with a single destination
- Pause backups and downloads
- Rename your device backup
- Replace a device with a different operating system or file system
- Replace a device with a different operating system or file system (version 5.0.X of the CrashPlan app)
- Replace the correct device
- Replace your device
- Replace your device (version 5.0.X of the CrashPlan app)
- Set and answer a recovery question
- Sign out of the CrashPlan app
- Specify version settings
- Upgrade Code42 CrashPlan security to archive key password
- Upgrade Code42 CrashPlan security to custom key
- Use soft and hard links with Code42 CrashPlan
- View your backed up files
- Troubleshooting
- Adjust CrashPlan settings for memory usage with large backups
- Assign your computer a new ID
- Can't find files after replacing a device
- Cannot access CrashPlan logs on OS X 10.11
- Cannot connect to background service
- Cannot connect to destination
- Clear your cache for quick fixes
- CrashPlan app does not restart after Linux reboots or upgrades
- CrashPlan does not run
- Code42 CrashPlan commands
- Connect to Code42 cloud destinations from a proxy server
- CrashPlan installer does not open on some Windows installations
- Destination unavailable
- Disable computer-to-computer backup
- How does CrashPlan detect away and present settings?
- How to combine email reports
- Identify ports used by the Code42 CrashPlan app
- Is my backup starting over?
- Known conflicts with the Code42 CrashPlan application
- Mobile app displays "can't connect" error
- Read CrashPlan app log files
- Recover files infected by CryptoLocker or CryptoWall
- Remove duplicate Code42 icon from Windows notification area
- Renamed or "missing" external drive stops backup
- Resolve CrashPlan JET runtime unrecoverable error
- Security setting is not currently supported
- Stop and start the CrashPlan service
- TCP packet QoS settings not applied to the CrashPlan app
- Test your network connection with Telnet
- Troubleshoot backups of Microsoft Outlook data
- Unable to back up files (Linux)
- Unable to back up files (Mac)
- Unable to back up files (Windows)
- Unable to connect to backup engine on devices with a custom localhost address
- Uninstall and reinstall the Code42 CrashPlan app
- Where are my files?
- Why are files "missing" from my backup selection?
- CrashPlan app reference
- Code42 CrashPlan glossary
- Version 4
- Get started
- 01: Welcome to CrashPlan
- 02: Install CrashPlan
- 03: Create your account
- 04: Choose what to back up
- 05: Adjust settings for optimal backup
- 06: CrashPlan Central and adding destinations
- 07: Start your backup
- 08: Your backup status
- 09: Restore your first file
- 10: Access the CrashPlan web app
- 11: CrashPlan troubleshooting tips
- 12: Beyond the basics - 5 more things to try with CrashPlan
- Add a new computer or change computers
- System requirements
- Create your account
- Create your CrashPlan PROe account in the CrashPlan app
- Install and uninstall the CrashPlan mobile app
- Install the CrashPlan app
- Optimize energy settings
- Uninstall the CrashPlan app
- Subscriptions
- Backup
- Backup FAQ
- Back up and restore Adobe Lightroom
- Back up and restore music and video libraries
- Back up applications
- Back up cloud services
- Back up Dropbox
- Back up encrypted files and locations
- Back up Evernote
- Back up external hard drives
- Back up files from a Windows network drive
- Back up Microsoft OneDrive files (formerly SkyDrive)
- Back up Microsoft Outlook data
- Back up networked storage or NAS devices
- Back up open files and databases
- Back up photo libraries
- Back up QuickBooks on Windows
- Back up the AppData folder in Windows
- Back up to another computer you own
- Back up to an external drive
- Back up TrueCrypt files with CrashPlan
- Back up virtual machines and separate boot partitions
- Back up volumes in Linux
- Back up your BlackBerry
- Can I back up a backup?
- CrashPlan cache files
- Compare cloud backup and cloud storage
- Compression and your backup
- CrashPlan and FileVault
- CrashPlan and Google Drive
- CrashPlan archives
- De-duplication and your backup
- Enthusiast's guide to CrashPlan
- Expert backup tips from Joe Kissell
- File verification scan
- How backup works
- Manually start a backup
- Photographer's guide to backup with CrashPlan
- Seed to a destination to speed up initial backup
- Synchronization and your backup
- What should you back up?
- Restore
- Access a file with your mobile device
- CrashPlan mobile app
- Restore all files on a new computer or drive
- Restore files after replacing a drive
- Restore from an external drive to a new computer or drive
- Restore files from the CrashPlan app
- Restore files from the web
- How CrashPlan can help when upgrading your operating system
- How file decryption works during restores
- Restore after an adoption
- Restore Apple Contacts and Address Book
- Restore Apple Mail
- Restore files from a friend's computer
- Restore from an external drive after computer upgrade (PRO)
- Restore Microsoft Outlook data
- Restore Mozilla Firefox bookmarks and settings
- Restore photo libraries
- Restore Safari bookmarks and settings
- Restore your iTunes library
- Restore your QuickBooks files
- Retain and restore deleted files
- Supported metadata
- Windows XP end of support: Use CrashPlan to help move to a new operating system
- Configuring
- Archive encryption key security
- Attach an archive
- A security guide to the CrashPlan app
- Beyond the code: Unsupported CrashPlan configurations
- Change the file selection
- Change the language setting
- Change where backup data is stored
- Change your archive key password
- Change your CrashPlan account email address
- Change your CrashPlan password
- Choose multiple destinations
- Computer identities: How they work
- CrashPlan and Java security
- CrashPlan and Time Machine
- CrashPlan for home and antivirus software
- Create a new archive key password
- Create backup sets
- Delete files from your backup archive
- Enable Windows EFS support
- Exclude networks used for backup
- Exclude or filter files using file type and regular expressions
- External drives: To rotate or not to rotate
- Move and rename files in your backup selection
- Move a backup archive to a new folder or drive
- Move a backup to a new computer or reformatted drive
- Multiple backup sets with a single destination
- Pause backups and downloads
- Protect your data after a computer is stolen
- Remove a backup destination
- Rename your computer backup
- Adopt a computer with a different operating system or file system
- Adopt the correct archive
- Adopt a computer
- Security: Encryption and password options
- Set and answer an archive question
- Sign out of the CrashPlan app
- Specify version settings
- Unsupported changes to CrashPlan de-duplication settings
- Upgrade CrashPlan security
- Upgrade CrashPlan security to archive key password
- Upgrade CrashPlan security to custom key
- Use CrashPlan on a headless computer
- Use CrashPlan on a headless computer (version 4.2 and earlier)
- Use soft and hard links with CrashPlan
- View your backed up files
- Reporting and alerting
- Troubleshooting
- Adjust CrashPlan settings for memory usage with large backups
- After upgrade to version 3.6.3 CrashPlan app does not launch
- Archive key password recovery fails to convert dotted I
- Assign your computer a new ID
- Backups stall due to too many open files
- Backup settings do not display on Ubuntu
- Backup speed does not match available bandwidth
- Back up very large files
- Best practices to improve CrashPlan cache performance
- Cannot access CrashPlan logs on OS X 10.11
- Unable to connect to the backup engine
- Unable to back up - no connection for X days
- Capture a screenshot
- Case sensitivity and real-time backup
- Clear Windows 7 notification area icon cache
- Clear your cache for quick fixes
- CrashPlan app does not restart after Linux reboots or upgrades
- CrashPlan does not run
- Code42 CrashPlan commands
- Configure CrashPlan engine to start on boot (OpenSUSE 12.3)
- Connections between computers
- Connection shows Network Blocked
- Connect to Code42 cloud destinations from a proxy server
- Connect to CrashPlan Central or CrashPlan PRO Online
- Contacting backup server message prevents web restore
- CrashPlan 3.03 and 3.1 require manual intervention after upgrade to OS X 10.7
- CrashPlan and OS X metadata
- CrashPlan app 3.5.2 and Java 1.7 on OS X
- CrashPlan app 3.5.2 backup of open files on Windows
- CrashPlan app 3.6.3 prompts for firewall exception
- CrashPlan app 3.6.3 unable to connect to backup engine on Mac
- CrashPlan app closes in some Linux installations
- CrashPlan app does not start under Java 1.7 on OS X
- CrashPlan app for Linux does not launch after install if folder structure is not recreated
- CrashPlan app prompts for archive password after upgrade
- CrashPlan app version 4.3 unable to connect to backup engine on OS X V10.6
- CrashPlan app version 4.4.1 on Linux does not back up
- CrashPlan app won't open and displays JavaLaunchError
- CrashPlan displays cache queued message
- CrashPlan displays incorrectly at very high screen resolutions
- CrashPlan does not open on non-English Linux installs
- CrashPlan does not open with non-Latin usernames on Windows
- CrashPlan installer does not open on some Windows installations
- CrashPlan mobile app: Cannot restore iWork documents and other package files
- CrashPlan mobile app closes unexpectedly on iPad
- CrashPlan status messages
- CrashPlan stuck upgrading to newest version
- CrashPlan tray / menu bar app unable to connect to backup engine
- Create an account for logging support tickets
- Destination unavailable
- Display errors on OS X with Java version 1.7.0_25 and earlier
- External drive stops backing up on OS X
- Files not appearing in CrashPlan mobile app
- File selection shows 0MB selected
- Folder backup stuck synchronizing
- Forgot your archive key password or custom encryption key?
- History log shows network disconnected
- How adoption works
- How to combine email reports
- Identify ports used by the CrashPlan app
- Installing CrashPlan prompts for access to contacts, calendar, and tasks
- iOS: Cannot open files through the CrashPlan mobile app
- iOS: CrashPlan does not play videos in landscape mode
- Is my backup starting over?
- I don't see the option to adopt
- I need to restore a file but CrashPlan is synchronizing
- Java prompt when upgrading the CrashPlan app from version 3.6.3
- Known conflicts with the CrashPlan application
- Known conflict between the CrashPlan app and Juniper Network Connect on Windows
- Known issues with CrashPlan on OS X Yosemite
- Large engine_output.log (Mac)
- Linux CrashPlan app version 4.5 cannot back up
- Linux real-time file watching errors
- Mac menu bar unable to connect to backup service
- Mac Migration Assistant, Time Machine, and CrashPlan
- Mobile app displays "can't connect" error
- OS X metadata backed up prior to 3.5.2 restored incorrectly
- Out Of Space At Destination - Disk Quota Reached
- Out Of Space At Destination - Folder Or Drive Is Full
- Preserve non-English characters in filenames during a web restore
- Read CrashPlan app log files
- Real-time changes not detected
- Reassign cache folder to a different directory
- Recover files infected by CryptoLocker or CryptoWall
- Recover from viruses and malware
- Red circle on restored Mac files (restricted permissions)
- Remove duplicate CrashPlan icon from Windows notification area
- Renamed or "missing" external drive stops backup
- Report iOS issues
- Restore errors on Windows CrashPlan app version 4.4.1
- Restore pending
- Restore tree not visible on restore screen
- Send CrashPlan log files to support
- Send system information to support
- Speed up your backup
- Stop and start the CrashPlan service
- System error: If problem persists re-install CrashPlan
- TCP packet QoS settings not applied to the CrashPlan app
- Test and adopt an encrypted archive with a custom key
- Test your network connection with Telnet
- Text cut off or text not displaying on Mac OS X
- Troubleshoot backups of Microsoft Outlook data
- Troubleshoot network issues
- Troubleshoot upgrades to CrashPlan app version 4.4.1
- Unable to back up files (Linux)
- Unable to back up files (Mac)
- Unable to back up files (next attempt within X minutes)
- Unable to back up files (Windows)
- Unable to connect to backup engine on devices with a custom localhost address
- Unable to install CrashPlan app after upgrading or reinstalling Mac OS X 10.6
- Unable to open Office documents from the CrashPlan Windows mobile app
- Unable To open Zip file from web restore
- Unable to remove backup set
- Unable to restore
- Unable to restore specific files
- Understand and troubleshoot backing up open files with Windows VSS
- Understand and troubleshoot backing up with Mac Spotlight
- Understand and troubleshoot frequency and version settings
- Uninstall and reinstall the CrashPlan app
- Update file verification scan schedule
- Update for Windows CrashPlan app version 3.6.3
- Update your payment information for CrashPlan For Home
- Upgrade CrashPlan For Home from a version earlier than 4.4.1
- User permissions requirements (Windows)
- Use CrashPlan with limited bandwidth
- What is not backing up
- What is the difference between "Unable to connect to backup engine" And "Unable to connect, check your network?"
- Missing files from the Restore tab
- Why are files "missing" from my backup selection?
- Why does my Mobile app report something different from my account page?
- Windows CrashPlan app 4.4.1 "Failed to load Java VM library" error
- Windows file paths longer than 255 characters
- Windows tray for CrashPlan displays "Unable to connect to backup engine"
- CrashPlan app reference
- Account settings reference
- Backup reference
- Backup settings reference
- Backup set destinations reference
- Cloud destinations reference
- Computer destinations reference
- Destinations reference
- Folder destinations reference
- General settings reference
- History reference
- Network reference
- OS X menu bar reference
- Restore reference
- Security settings reference
- Sign in reference
- Windows notification area reference
- CrashPlan glossary
- Get started
- Which CrashPlan version am I using?
- Version 6
- How to use the Code42 support site
- Release Notes
- Code42 Cloud Version 6.0
- Code42 Platform Version 5.4
- CrashPlan PRO Online Version 6.0
- Code42 on-premises server and app release notes | Version 6.0
- Previous Version Release Notes
- CrashPlan For Business Version 3.1
- CrashPlan For Business Version 3.2
- CrashPlan For Business Version 3.2.1 PRO
- CrashPlan For Business Version 3.2.1 PROe
- CrashPlan For Business Version 3.3
- CrashPlan For Business Version 3.4.1
- CrashPlan For Business Version 3.5
- CrashPlan For Business Version 3.5.2
- CrashPlan For Business Version 3.5.3
- CrashPlan For Business Version 3.5.4
- CrashPlan For Business Version 3.5.5
- CrashPlan For Business Version 3.6.1
- Code42 Platform Version 4.1.4
- Code42 Platform Version 4.1.5
- Code42 Platform Version 4.1.6 And 4.1.8
- Code42 Platform Version 4.2.0
- Code42 Platform Version 4.3
- Code42 Platform Version 5.0
- Code42 Platform Version 5.1
- Code42 Platform Version 5.2
- Code42 Platform Version 5.3
- Code42 Platform Version 4.2.3.1 Release Notes (From 3.6.5.1)
- Code42 Platform Version 5.1.2 Release Notes (From 4.2.3.1)
- Code42 Platform Version 5.1.2 Release Notes (From 4.3.4.1 Or 4.3.5.x)
- Code42 Public Cloud Version 4.1.3
- Code42 Public Cloud Version 4.1.4
- Code42 Public Cloud Version 4.1.5
- Code42 Public Cloud Version 4.1.6
- Code42 Public Cloud Version 4.1.7
- Code42 Public Cloud Version 4.2.0
- Code42 Public Cloud Version 4.3.0
- Code42 Public Cloud Version 5.0
- Code42 Public Cloud Version 5.1
- Code42 Public Cloud Version 5.2
- Code42 Public Cloud Version 5.3
- Code42 Public Cloud Version 5.4
- CrashPlan For Business Versions 3.6.4 And 3.6.5
- CrashPlan For Business Version 3.6.2.1
- CrashPlan For Business Version 3.6.3
- PROe Managed Appliance Version 2.0.1
- PROe Managed Appliance Version 3.0.3
- PROe Managed Appliance Version 3.3
- SharePlan Version 4.1.1
- SharePlan Version 4.1.3
- Sitemap
- Terms and conditions
- Code42 customer support resources
- Code42 agent partner program FAQs
- Code42 enterprise support policy
- Code42 university policies
- CrashPlan PRO support policy
- Get support for CrashPlan PRO or Code42 CrashPlan
- Identify your product
- Managed private cloud terms and conditions
- Policy notifications
- Product plans for Code42 CrashPlan
- Scheduled maintenance
- Send logs to enterprise support
- Troubleshoot registration for enterprise support
- Compliance resources
- End user license agreements
- Open source licenses
- Platform support policy
- Platform end of support for Code42 CrashPlan apps on Windows Server
- Platform retirement and end of support for Mac OS X Leopard 10.5
- Platform retirement and end of support for Mac OS X Snow Leopard 10.6
- Platform retirement and end of support for Windows Server 2003
- Platform retirement for Code42 servers on Mac operating systems
- Platform retirement for OS X Lion 10.7 and Mountain Lion 10.8
- Platform retirement for Windows XP and Windows Vista
- Solaris platform retirement
- Windows phone platform retirement
- Product lifecycle policy
- Code42 customer support resources