Site map
Who is this article for?
Incydr Professional, Enterprise, Horizon, and Gov F2
Incydr Basic, Advanced, and Gov F1
Instructor
Instructor, yes.
Incydr Professional, Enterprise, Horizon, and Gov F2, yes.
Incydr Basic, Advanced, and Gov F1, yes.
Site map
- Incydr
- Incydr administration
- Planning and installing
- Add user data sources
- Administrator's guide to getting started with the Code42 environment
- Available languages for Code42 products
- Best practices for using Code42 with EDR software
- Code42 console settings
- Code42 FAQs
- Code42 platform hardware and software requirements
- Considerations for defining your backup policies
- Getting started with Code42
- Identify IP addresses used by Code42 data connectors
- Implement Incydr: Introduction
- Incydr videos from Code42 University
- Install the insider risk agent
- Introduction to Incydr
- IP addresses and ports used by the Code42 platform
- Manage app installations in your Code42 environment
- Add the Code42 app installer to a gold image
- Deployment script and command reference for Incydr Basic, Advanced, and Gov F1
- Deployment script and command reference for the insider risk agent
- Deploy Code42 apps
- Prevent users from uninstalling the Code42 app
- Pre-stage the Code42 app upgrade
- Uninstall the insider risk agent from user devices
- Security hardening best practices
- Supported operating systems
- User device resources
- Validate signature for Red Hat agent installer
- Configuring
- Add a cloud alias to a user profile
- Add organizations for user management
- Add users from the Code42 console
- Agent customizations
- Connect Code42 to Box
- Connect Code42 to Gmail
- Connect Code42 to Google Drive
- Connect Code42 to Microsoft Office 365 email
- Connect Code42 to OneDrive
- Connect Code42 to Salesforce
- Backup sets
- Install the Code42 app for multiple user accounts on one device
- BambooHR configuration for Incydr Flows
- Cloud storage data connections overview
- Configure an organization's authentication provider settings
- Configure a legal hold
- Configure Box for the Code42 data connection
- Configure Code42 for use with Amazon WorkSpaces
- Configure CPU usage in the Code42 console
- Configure device backup settings
- Configure DSCP
- Best practices for file exclusions and preservation policies
- Configure Google Drive for the Code42 data connection
- Configure Incydr Flows
- Configure message services
- Configure Microsoft for the Code42 OneDrive data connection
- Configure Salesforce for the Code42 data connection
- Configure vendor systems for use with Incydr Flows
- Manage cases
- Create a legal hold matter
- Create a legal hold preservation policy
- Disable zip file web restores
- Email services overview
- Enable endpoint monitoring and file metadata collection
- Enable FIPS mode on Windows devices
- Files excluded from backup by default
- Get started with Code42 cloud backups
- How to integrate Code42 and Zapproved for eDiscovery
- Identity management
- Configure Azure for SSO in your Code42 environment
- Configure Google for SSO in your Code42 environment
- Configure InCommon for SSO in your Code42 environment
- Configure Microsoft AD FS for SSO in your Code42 cloud environment
- Configure Okta for SSO in your Code42 cloud environment
- Configure OneLogin for SSO in your Code42 cloud environment
- Configure PingOne for SSO in your Code42 cloud environment
- Configure Shibboleth for SSO in your Code42 cloud environment
- How to configure SSO in your Code42 environment
- Introduction to single sign-on
- Set SAML attributes for SSO
- Include and exclude files for backup
- Introduction to adding data connections
- Introduction to Incydr Flows
- Introduction to SCIM provisioning
- Jira configuration for Incydr Flows
- Limit backup traffic for remote users
- Lock proxy settings in the Code42 console
- macOS permissions for Incydr Basic, Advanced, and Gov F1
- macOS permissions for the insider risk agent
- Manage network bandwidth options
- Microsoft Teams configuration for Incydr Flows
- Network resources
- Permissions required by the Microsoft Office 365 email connector
- Permissions required for the Box connector
- Permissions required for the Gmail connector
- Permissions required for the Google Drive connector
- Permissions required for the Microsoft OneDrive connector
- Permissions the Code42 Salesforce service account user requires
- Reference information for including or excluding files for backup
- Salesforce data connection overview
- Scope a data connection
- Show or hide Code42 app visibility on user devices
- Slack configuration for Incydr Flows
- Two-factor authentication for local users
- Workday configuration for Incydr Flows
- Monitoring and managing
- Add reference information to devices, users, and organizations
- Agent registration issues
- Archive maintenance
- Best practices for defending against ransomware
- Block, deauthorize, and deactivate
- Cloud storage activity monitored by a Code42 data connection
- Code42 API resources
- API access
- Code42 API authentication methods
- Code42 API syntax and usage
- Customize applications monitored for file exfiltration
- Customize email templates
- File Metadata Collection exclusions via API
- Forensic Search API
- Sample uses of the Code42 API
- Tools for interacting with the Code42 API
- View device backup status with the Code42 API
- Code42 App for Splunk Phantom
- Code42 architecture
- Code42 directory sync report and errors
- Code42 for IBM Resilient
- Code42 for IBM Resilient customization settings
- Code42 Insider Threat app for Splunk reference
- Code42 Instructor
- Code42 integrations resources
- Cold storage
- Collect files from a legal hold
- Configure a Vault server to hold your Code42 archive keystore
- Deactivate and reactivate users and devices
- Deauthorize and resume monitoring a data connection
- Detect and respond to insider risks
- eDiscovery integration guide
- Export Sync Log data
- File and folder hierarchy
- Incydr file categories
- Forensic Search use cases
- How Code42 handles your encryption keys for file backup
- How Code42 User Directory Sync works
- Create and manage alert rules
- Identify and resolve device issues in the Code42 console
- Identify Code42 app versions on user devices
- Identify file activity with increased risk severity
- Identify Salesforce users with the "Report export" permission
- Import CSV reports to Microsoft Excel
- Incydr's trusted activity model
- Initial file metadata collection scan FAQs
- Install and manage the Code42 app for Cortex XSOAR
- Install and manage the Code42 Insider Threat app for Splunk
- Integrate Code42 with LogRhythm
- Integrate Code42 with Rapid7
- Integrate Code42 with Sumo Logic
- Introduction to Code42 Instructor
- Introduction to py42, the Code42 Python SDK
- Introduction to the Code42 command-line interface
- Manage watchlists
- Manage your archive keystore
- Monitor and improve Incydr environment health
- Monitor your Code42 environment health
- Protect your data when a device is lost or stolen
- Purge cold storage
- Use reports to monitor your environment
- View cloud storage files
- Restore files from the Code42 console
- Retrieve device logs from the Code42 console
- Roles resources
- Search file activity with Forensic Search
- Secure data throughout employee tenure
- Send Instructor lessons with the Actions menu
- Trust and cloud activity
- Upgrade Vault
- Users and organizations resources
- Code42 User Directory Sync resources
- Code42 User Directory Sync release notes
- Code42 User Directory Sync server hardening
- Configure Code42 User Directory Sync
- Example scripts for Code42 User Directory Sync
- Run synchronization for Code42 User Directory Sync
- Troubleshoot Code42 User Directory Sync
- Upgrade Code42 User Directory Sync
- User management with Code42 User Directory Sync
- Use Code42 to simplify device migration
- View and manage alert notifications
- View and manage cloud storage file sharing permissions
- View cloud storage file activity in Incydr
- View downloaded Salesforce report activity in Incydr
- View Insider Risk Trends for your organization
- View legal hold events
- Where is my data stored?
- Troubleshooting
- Backup occurs over excluded wireless networks connected to VPN
- Backup speed does not match available bandwidth
- Device backup critical
- Device backup warning
- Device cannot connect due to deep packet inspection
- Endpoint monitoring not compatible with upgraded encryption settings
- File restore process and restore speeds
- File selection shows 0 MB selected
- Hash error messages
- Incorrect capitalization in the file selection
- macOS missing tab title and URL for Google Chrome events
- "No file available for download" reasons
- Real-time changes not detected due to case sensitivity
- Reauthorize and enable the Code42 custom app in Box
- Recover from ransomware
- Resolve accidental uploads to iCloud
- Resolve devices marked as duplicate
- Resolve email domain already exists error
- Resolve endpoints that are not reporting security events
- Resolve extreme scale from large manifest files
- Resolve Google Drive security data errors
- Resolve Google Super Admin errors
- Resolve maximum user drives exceeded errors
- Resolve "Microsoft Audit Log is inaccessible" errors for OneDrive
- Resolve required Salesforce event stream errors
- Resolve Salesforce API quota errors
- Resolve Salesforce connected app revocation errors
- Resolve Salesforce service account user or profile errors
- Resolve slowed performance of Google Drive and Gmail data collection
- Resolve "There is an issue with the connection" error
- Troubleshoot app permission errors for Microsoft OneDrive and Office 365 email
- Troubleshoot Code42 Google Services API client issues
- Troubleshoot missing file events for Google Drive
- Troubleshoot missing file events for Microsoft Office 365 email
- Unable to sign in to the Code42 console due to content filtering
- Unexpected file events on removable media
- Usernames are missing from Google Drive "Shared with users" lists
- Verify macOS full disk access status
- Web restore troubleshooting tips
- Why does the Code42 app show a different amount of storage used than the Code42 console?
- Licenses
- Code42 console reference
- Code42 console overview
- Agent Management Customizations reference guide
- Agent Updates reference guide
- Alert rule settings reference
- All Users reference
- API clients
- Archive keystore reference
- Audit Log
- Audit Log event details
- Organizations - Device Backup Defaults - Reporting settings reference
- Backup status report reference
- Backup Usage reference
- Cases reference
- Changes to the Code42 console navigation
- Code42 console command-line interface reference
- Code42 console restore reference
- Code42 predicts filenames for Salesforce report downloads
- Support Access reference
- Data Connections reference
- Define in-network IP addresses
- Departing employee risk report reference
- Deployment policies reference
- Devices reference
- Organizations - Device Backup Defaults - Backup settings reference
- Organizations - Device Backup Defaults - General settings reference
- Organizations - Device Backup Defaults - Network settings reference
- Organizations - Device Backup Defaults - Security settings reference
- Device Status report reference
- Downloads reference
- Endpoint dashboard reference
- Endpoint Monitoring settings reference
- File event exclusions
- File event metadata changes June 2022
- File event metadata reference
- Forensic Search reference
- Identity management reference
- Incydr Labs
- Legal Hold reference
- Manage Rules reference
- My Profile reference
- Organizations - Endpoint Data Collection reference
- Organizations - Proxy reference
- Organizations reference
- Organization Backup report reference
- Recommended rules reference
- Reporting reference
- Review Alerts reference
- Risk Exposure dashboard reference
- Risk settings reference
- Trusted activity
- Users reference
- User Backup report reference
- User Profile reference
- Watchlists reference
- Administrator resources glossary
- Planning and installing
- Using the app
- Get started
- Backup
- Back up and restore Adobe Lightroom
- Back up and restore music and video libraries
- Back up and restore photo libraries
- Back up applications
- Back up cloud services
- Back up Dropbox
- Back up encrypted files and locations
- Back up Evernote
- Back up external hard drives
- Back up Google Drive files
- Back up Microsoft OneDrive files
- Back up Microsoft Outlook data
- Back up networked storage or NAS devices
- Back up open files and databases
- Back up the AppData folder in Windows
- Back up to an external drive
- Back up virtual machines and separate boot partitions
- Code42 app cache files
- Deduplication, compression, and your backup
- File verification scan
- How backup works
- Introduction to Code42 archives
- Manually start a backup
- Photographer's backup guide
- Synchronization and your backup
- What should you back up?
- Restore files
- Download files after replacing a drive
- Download files from an external drive to a new device or drive
- Restore files from the Code42 app
- Download files from the web
- How file decryption works during downloads
- Restore Apple Mail
- Restore Microsoft Outlook data
- Restore Mozilla Firefox bookmarks and settings
- Restore Safari bookmarks and settings
- Restore your iTunes library
- Retain and download deleted files
- Supported metadata
- Use the Code42 app to help upgrade your operating system
- Configuring
- Archive encryption key security: Advice for users
- Attach an archive
- Change the file selection
- Change the language setting
- Change your archive key password
- Change your Code42 password
- Choose multiple destinations
- Code42 app and Time Machine
- Code42 app version 8.2.0 changes to application and service names
- Computer identities: How they work
- Create a new archive key password
- Create backup sets
- Delete a backup archive
- Delete files from your backup archive
- Enable archive key password security for backups
- Enable custom key security for backups
- Exclude networks used for backup
- Exclude or filter files using file type and regular expressions (regex)
- How to use soft and hard links with the Code42 app
- Move and rename files in your backup selection
- Move a backup archive to a new folder or drive
- Multiple backup sets with a single destination
- Pause backups and downloads
- Rename your device backup
- Replace a device with a different operating system or file system
- Replace the correct device
- Replace your device
- Set and answer a recovery question
- Sign out of the Code42 app
- Specify version settings
- Unsupported Code42 app configurations
- View your backed-up files
- Troubleshooting
- Adjust Code42 app settings for memory usage with large backups
- Assign your computer a new ID
- Backups stall due to too many open files
- Cannot access Code42 app logs on Mac
- Cannot connect to background service
- Cannot connect to destination
- Cannot open Code42 app due to uncaught exception error
- Can't find files after replacing a device
- Clear the Code42 app cache
- Code42 app and QuickBooks
- Code42 app does not restart after Linux reboots or upgrades
- Code42 app does not run
- Code42 app installer does not open on some Windows installations
- Code42 app status messages
- Code42 commands
- Connection shows network blocked
- Connect to Code42 cloud destinations from a proxy server
- Contacting backup server message prevents web restore
- Destination unavailable
- External drive stops backing up on Mac
- File selection shows 0MB selected
- Forgot your archive key password or custom encryption key?
- How does the Code42 app detect away and present settings?
- How to combine email reports
- Installing the Code42 app prompts for access to contacts, calendar, and tasks
- Is my backup starting over?
- Known conflicts with the Code42 app
- Linux real-time file watching errors
- macOS not backing up files with personal data
- Mac Migration Assistant, Time Machine, and the Code42 app
- Prevent unwanted OneDrive file downloads
- Read Code42 app log files
- Real-time changes not detected
- Recover files infected by CryptoLocker or CryptoWall
- Recover from viruses and malware
- Red circle on restored Mac files (restricted permissions)
- Renamed or "missing" external drive stops backup
- Restore files during synchronization
- Speed up your backup
- Stop and start the Code42 app service
- Test your network connection
- Troubleshoot backups of Microsoft Outlook data
- Unable to back up files (Linux)
- Unable to back up files (Mac)
- Unable to back up files (Windows)
- Unable to connect to backup engine on devices with a custom localhost address
- Unable to open Zip file from web restore
- Unable to remove default backup set
- Unable to restore
- Unable to restore specific files
- Understand and troubleshoot backing up open files with Windows VSS
- Understand and troubleshoot backup issues with Mac file watching services
- Understand and troubleshoot frequency and version settings
- Uninstall and reinstall the Code42 app
- Update file verification scan schedule
- User permissions requirements (Windows)
- Use the Code42 app on a device with limited resources
- Use the Code42 app with limited bandwidth
- What to do after receiving a backup alert
- Where are my files?
- Why are files "missing" from my backup selection?
- Code42 app shows different file sizes or totals than my computer
- Windows file paths longer than 255 characters
- Code42 app reference
- Code42 app glossary
- Incydr administration
- Release notes
- Code42 Instructor release notes
- Incydr release notes
- Previous version release notes
- Code42 app version 7.0 release notes
- Code42 app version 7.2 release notes
- Code42 app version 7.4 release notes
- Code42 app version 7.7 release notes
- Code42 app version 8.0 release notes
- Code42 app version 8.2 release notes
- Code42 app version 8.5 release notes
- Code42 app version 8.6 release notes
- Code42 cloud 2020 release notes
- Code42 cloud 2021 release notes
- Search
- Site map
- Terms and conditions
- Code42 customer support resources
- Changes to US2 server URLs in August 2021
- Change to time format returned in API responses
- Code42 Managed Service Provider program FAQs
- Code42 product plans
- Code42 response to industry security incidents
- Code42 security advisories
- Arbitrary code execution on local Windows devices
- Arbitrary code execution on local Windows servers
- Arbitrary code execution via malicious Code42 app proxy configuration
- Arbitrary file creation on Code42 servers
- Permissions vulnerability in Code42 app on Linux
- Privilege Escalation in LoginToken API
- Remote code execution on Code42 servers
- Untrusted data is executed as System via a PAC file read by CrashPlanService.exe
- Users can restore files to locations they do not have write access to
- Code42 status
- CrashPlan support articles have moved
- Differences between your Code42 accounts
- Contact support: create a ticket, chat, or call
- Which Code42 app version am I using?
- Identify your Code42 product plan, version, or role
- Incydr support policy
- IP address updates in August 2020
- Policy notifications
- Report a security vulnerability to Code42
- Scheduled maintenance
- Send logs to support
- Send system information to support
- Sign up for the customer portal
- Support plan name changes FAQ
- Technical Account Manager (TAM) details
- Compliance resources
- Legal terms and conditions
- Open source licenses
- Open source licenses for Code42 app version 11.0.0
- Open source licenses for Code42 app version 7.0
- Open source licenses for Code42 app version 8.0
- Open source licenses for Code42 insider risk agent version 1.7.0
- Open source licenses for Code42 platform version 5.3
- Open source licenses for Code42 platform version 5.4
- Open source licenses for Code42 platform version 6.0
- Open source licenses for Code42 platform version 6.5
- Open source licenses for Code42 platform version 6.7
- Open source licenses for Code42 platform version 6.8
- Open source licenses for Code42 server version 22.3.0
- Open source licenses for Code42 server version 7.0
- Open source licenses for Code42 server version 8.0
- Open source licenses for Code42 storage server version 20.3.1
- Platform support policy
- Operating system support policy
- Code42 for Enterprise supported operating systems update announcement on June 7, 2019
- Code42 for Enterprise supported operating systems update announcement on June 14, 2019
- Code42 for Enterprise supported operating systems update announcement on September 6, 2019
- Code42 for Enterprise supported operating systems update announcement on December 11, 2019
- Code42 for Enterprise supported operating systems update announcement on March 30, 2020
- Code42 for Enterprise supported operating systems update announcement on June 25 2020
- Code42 for Enterprise supported operating systems update announcement on October 5, 2020
- Code42 for Enterprise supported operating systems update announcement on March 26, 2021
- Code42 for Enterprise supported operating systems update announcement on June 4, 2021
- Code42 for Enterprise supported operating systems update announcement on September 9, 2021
- Incydr supported operating systems update announcement on June 13, 2022
- Incydr supported operating systems update announcement on September 27, 2022
- Apple M1 support
- Platform end of support for the Code42 app on Windows Server
- Platform end of support for CrashPlan for Small Business apps on OS X 10.9 and 10.10
- Platform end of support for Internet Explorer 11
- Platform retirement and end of support for Mac OS X Leopard 10.5
- Platform retirement and end of support for Mac OS X Snow Leopard 10.6
- Platform retirement and end of support for Windows Server 2003
- Platform retirement for Code42 servers on Mac operating systems
- Platform retirement for OS X Lion 10.7 and Mountain Lion 10.8
- Platform retirement for Windows XP and Windows Vista
- Solaris platform retirement
- Windows phone platform retirement
- Operating system support policy
- Product lifecycle policy
- 5.0 language retirement
- Code42 cloud version policy
- End-of-life for CrashPlan On-Premises
- End of support for Code42 app version 6
- End of support for Code42 CrashPlan app version 5
- End of support for Code42 server version 4
- End of support for Code42 server version 5
- End of support for Code42 server version 6
- End of support for CrashPlan app version 4
- End of support for CrashPlan version 3
- End of support for port 4282 in the Code42 cloud
- End of support for the CrashPlan mobile app
- End of support for version 3.8.2010.2 and older
- SharePlan end of sale and end of support
- Software version end-of-life policy
- Translation policy
- Code42 customer support resources
- Time