CrashPlan for Small Business 2019 release notes
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Who is this article for?
Incydr, no.
CrashPlan for Enterprise, no.
Code42 for Enterprise, no.
CrashPlan for Small Business, yes.
Overview
This page lists the new features, fixes, and enhancements released to CrashPlan for Small Business in 2019.
Updates affect the following components:
- CrashPlan for Small Business administration console
- Code42 app
- CrashPlan PRO Online (our cloud storage destination)
Click a month below to expand or collapse the details.
December 2019
December 19, 2019
Administration console and CrashPlan PRO Online
Bug fix
- Fixes an issue introduced on December 17, 2019 which prevented some CrashPlan for Small Business environments from properly displaying device connection status.
December 17, 2019
Administration console and CrashPlan PRO Online
Updates and bug fixes
- Performance and stability improvements.
- Improvements to the accuracy of backup-related statistics and reporting throughout the administration console.
- Corrects the "Change your settings" link on the Backup Status Report.
- Fixes a very rare issue introduced in the October 23, 2019 Code42 cloud release which could cause an administration console web restore to fail if the device that created the backup is offline.
- Improvements to logging.
November 2019
November 20, 2019
Administration console and CrashPlan PRO Online
Updates and bug fixes
- Security updates.
- Performance and stability improvements.
- Continued improvements to the accuracy of backup-related statistics and reporting throughout the administration console.
- Fixes a rare issue which could prevent archive maintenance from completing for an archive.
November 19, 2019
Administration console and CrashPlan PRO Online
Enhancements and updates
- Adds the option to receive receipts automatically by email each month.
November 18, 2019
Devices will be automatically upgraded to Code42 version 7.4.0 over several days, beginning November 18, 2019.
Code42 app
Version 7.4.0
Enhancements and updates
- Removes support for macOS Sierra 10.12. Devices using macOS Sierra 10.12 will not upgrade to Code42 app version 7.4.
- Security updates.
- Introduces a warning message about granting full disk access that appears when you open the Code42 app on devices running macOS Mojave or Catalina.
Bug fixes
- Performance and stability improvements.
- Fixes a rare issue which could prevent archive maintenance from completing for a device under very specific circumstances.
- Fixes an issue in which backups continued over networks excluded from backup if the network contained any of these special characters in its name:
[ ^ $ . | ? * + ( )
. - Improves display of very long directory names on the Restore files screen.
- Fixes alignment of column headings in the replace device wizard.
- Improvements to logging.
- Fixes an issue on Linux devices running RHEL 8.1 in which installing the Code42 app did not complete if the
libnsl
library was missing. Now, the Code42 app prompts you to install the library if it's missing.
October 2019
October 31, 2019
Administration console and CrashPlan PRO Online
Enhancements and updates
- Small updates to the list of admin excludes, such as:
- Excludes .fcpcache directories.
- Group Containers folders are no longer excluded.
October 23, 2019
Administration console and CrashPlan PRO Online
Enhancements and updates
- Improves accuracy of backup-related statistics and reporting throughout the administration console. As a result, some statistics are now updated on a regular interval instead of in real-time. Affected locations are identified with a note indicating the refresh interval (for example "up to 15 minutes delayed").
- Security updates.
Bug fixes
- Performance and stability improvements.
- Fixes an issue in which the Account menu in the upper right did not display properly under certain circumstances.
- Fixes a display issue in which the File Path Mismatch error message did not appear in the correct location.
- Fixes formatting display issues on the registration page for new users invited by email.
- When editing a user's profile, the Update User button is now only clickable after a change is made to the user.
- Fixes an issue in which clicking the Update User button did not close the User dialog under certain circumstances.
- Devices with an active connection to Code42 now display the status Destination Connection instead of Online.
- On the Device Details screen, the Connection Status column is now labeled Destination Status and no longer includes the time since the last connection.
- Fixes an issue in which the administration console could incorrectly show an online device as offline.
- Fixes a very rare issue in which archive maintenance did not remove old file versions as specified by the file version retention settings.
- Improvements to logging.
September 2019
September 25, 2019
Administration console and CrashPlan PRO Online
Updates and bug fixes
- Security updates.
- Performance and stability improvements.
- Improvements to logging.
September 17, 2019
Devices will be automatically upgraded to Code42 version 7.2.0 over several days, beginning September 17, 2019.
Code42 app
Version 7.2.0
Enhancements and updates
- The names of the most recent log files now end with .0 (for example, service.log.0). This reverts a change introduced in Code42 app version 7.0 in which ".0" was removed from the end of the most recent log file.
- Manually adjusting the Code42 app memory allocation now enforces a minimum value of 128 MB. (Setting the value lower than this could leave the Code42 app in an inoperable state.)
- On Mac devices, files with the
com_apple_backup_excludeItem
metadata attribute are no longer excluded from backups.
Bug fixes
- Security updates.
- Performance and stability improvements to backup processes.
- Corrects an issue in which devices with slow or frequently interrupted network connections could incorrectly report a restore as 100% complete if the connection timed out before the restore is complete.
- Fixes several minor user interface issues related to pausing backups:
- When a backup set is complete but paused:
- The Code42 app now displays a gray disconnected icon instead of the green completed icon.
- Corrects an issue in which the Resume button did not appear.
- Corrects an issue when backups are paused in which the Pause option could still appear in Code42 app menus.
- Users no longer have the option to select Pause All Backups if the administrator disabled pausing. This was a display issue only; selecting this option did not actually pause backups.
- The Code42 Windows notification area (tray) and Mac menu bar apps now more clearly display when all backups are paused and provide a single link to Resume.
- When a backup set is complete but paused:
- After adding or removing a local destination, the Code42 app now remains on the Destinations tab. Previously, the app redirected to the General tab.
- Improvements to logging.
- On Mac devices, removes the unnecessary .Trashes file from the .dmg app package.
- On Windows devices, corrects an issue in which uninstalling the Code42 app did not properly remove some files in the C:/ProgramData/CrashPlan/conf directory. (For a standard uninstall, it is expected that some files do still remain in this directory to simplify reinstalling the app later.)
- Corrects a rare issue on Windows devices in which the notification area (tray) app did not automatically re-launch after a Code42 app upgrade.
- The replace device wizard now simply indicates "this device is signing in for the first time." Previously, it stated the device had "never backed up".
August 2019
August 28, 2019
Administration console and CrashPlan PRO Online
Updates and bug fixes
- Security updates.
- Performance and stability improvements.
- Improves restore performance for devices on slow or frequently interrupted network connections.
- Corrects a very rare issue which could prevent archive maintenance from running as scheduled for an individual archive.
July 2019
July 31, 2019
Administration console and CrashPlan PRO Online
Bug fixes
Corrects an issue introduced in the July 24th administration console release in which the Reset password button did not allow users to complete the password reset process.
July 24, 2019
Administration console and CrashPlan PRO Online
Two-factor authentication
Two-factor authentication is now available as an added security measure to help prevent unauthorized access to the administration console. Two-factor authentication uses the Time-based One-Time Password (TOTP) algorithm and easily integrates with Google Authenticator.
Updates and bug fixes
- Security updates.
- Performance and stability improvements.
- The backup status report for administrators now includes information on backups to both cloud and local destinations.
- Status icons on backup status reports now correctly reflect the status of backups to local destinations.
- Help links in the upper-right corner of the administration console now open support articles specific to CrashPlan for Small Business.
- Resolves an issue in which you could update the frequency and version settings for a device in the administration console to more frequently than every 15 minutes, but the change did not go into effect. Every 15 minutes now correctly appears as the minimum setting for devices in the administration console.
- Device details now load much faster when searching by device GUID in the administration console.
- Updates to administration console translations.
Known issues
- On backup status reports for devices with more than one backup set, status icons may appear squished.
- After editing User details in the administration console, clicking Update User saves your changes but does not close the Edit dialog. To close the edit view, click Cancel.
June 2019
June 18, 2019
Devices will be automatically upgraded to Code42 version 7.0.0 over several days, beginning June 18, 2019.
Code42 app
Version 7.0.0
Enhancements and updates
- The Code42 app is now packaged with our own native launcher and a smaller Java Runtime Environment (JRE) optimized for use only with the Code42 app. This improves Code42 app security, performance, and maintainability.
- The Code42 app for Mac is now officially notarized by Apple.
- Code signing security updates for numerous Code42 app components.
- The default memory allocation for the Code42 app is no longer automatically set to 1024 MB. Now, memory allocation is dynamically set to use 25% of the physical memory on the device. For example, a device with 4GB of RAM still allocates 1024 MB. A device with 8GB of RAM allocates 2048 MB. Devices that previously defined a custom value will continue to use the custom value.
- The names of the most recent log files no longer end with .0. For example, service.log.0 is now service.log. However, when service.log is full, the existing renaming pattern of service.log.1, service.log.2, etc. is unchanged.
- On Mac devices, improves messaging when the Code42 app requests access to your personal files. For example, requests to access your calendar now include the explanation "This allows Code42 to back up your calendar."
- Removes support for OS X 10.11 El Capitan. Devices using OS X 10.11 will not upgrade to Code42 app version 7.0.0.
- Adds support for backing up DACL (Discretionary Access Control List) metadata when restoring files to the same device that backed them up.
- Minor updates to font and button colors to improve accessibility.
Bug fixes
- Security updates.
- Performance and stability improvements.
- Enabling archive key password security now requires users to sign in to the Code42 app before setting the archive key password.
- Updates third-party library Electron to version 2.0.8. This resolves an issue in which the Code42 app did not run on some Linux distributions.
- On Windows devices, the Code42 app now only backs up the permissions that were explicitly set on the file being backed up. Previously, the Code42 app also backed up file permissions inherited from the parent directory. This corrects an issue which could cause files restored with original permissions to include extra permissions when restored to a different location on the same device that backed up the files.
- Corrects an issue in which the Code42 app did not back up open files on Windows as expected.
- If multiple restore jobs occurred at the same time, corrects an issue in which the Code42 app could incorrectly indicate a file download was still in process after all restores were completed.
- Corrects an issue in which a "Welcome to your new homepage" message unnecessarily appeared after every Code42 app upgrade. (The new homepage appeared in version 6.8.3 and no changes have occurred since then.)
- Improvements to logging.
- Corrects a rare issue on devices with the Code42 app installed per user in which Google file types stored in Drive File Stream for offline access were incorrectly added to the "to do" list for backup. Google proprietary file types (.gdoc, .gsheets, etc.,) cannot be backed up by the Code42 app.
- Corrects an issue in which issuing the
getlogs
command displayed an unexpected error message under certain circumstances. - Corrects an issue introduced in Code42 app version 6.9.4 in which some log files only contained one line.
May 2019
May 22, 2019
Administration console and CrashPlan PRO Online
Enhancements and updates
- Security updates.
- Performance and stability improvements.
- The App Downloads screen now includes the SHA-1 hash for each installer. This enables administrators to validate the authenticity of the downloaded file.
- The backup status report email now lists devices that have not yet completed their first backup as In Progress for Last completed backup, and includes links to more information. Previously, these devices displayed a dash (—) for Last completed backup.
- In the administration console, exporting CSV files containing device data now includes several additional fields.
- Updates third-party library Netty to version 4.1.33.
Bug fixes
- Improvements to logging.
- Corrects an issue in which archive maintenance could not be run twice in a row under certain circumstances.
- Corrects a very rare issue in which performing a web restore of files with non-ASCII characters in the filename replaced some characters with question marks (?) in the restored filename.
- Corrects an issue in which performing a web restore for a single file containing both a space and an international character in the filename replaced the space with a plus sign (+) in the restored filename.
- Corrects a rare issue in which using certain Unicode characters (including some emoji, and some Chinese, Japanese, and Korean characters) in the names of files or wireless networks excluded by the Code42 app could prevent Code42 configuration settings from loading properly.
April 2019
April 16, 2019
Code42 app
Version 6.9.4
- Updates the interface for configuring Frequency and Versions to use dropdown menus instead of sliders.
- On Mac devices, the Code42 app real-time file watcher now uses Apple's File System Events process. Previously, the Code42 app used Spotlight to monitor file activity.
- Security updates.
- Performance and stability improvements.
- Corrects an issue introduced in Code42 app version 6.9.2 in which files could not be restored if a backup was in progress. (In version 6.9.2, the file restore would wait to begin until the backup completed. Now, the restore begins immediately.)
- Corrects a permissions issue introduced in Code42 app version 6.9.2 in which users could not access files restored via the administration console if the files were backed up from a Windows device and restored to a Mac device.
- On Windows devices, corrects a rare issue in which the the backup status reported in the Code42 app did not match the status reported in the notification area icon (tray app).
- Improvements to logging.
- Corrects an issue in which manually issuing the
resume
command would resume backups even if the current time is outside the defined backup schedule. - Corrects an issue on devices with the Code42 app installed per user in which manually issuing the
restart
command did not properly restart the real-time file watcher. - Corrects an issue in which resuming a paused backup could take up to 15 minutes instead of resuming immediately.
- Corrects an issue introduced in Code42 app version 6.8.3 in which users were unable to pause or resume backup from the menu bar/notification icon if the setting to Require account password to access the Code42 app was enabled.
- Adding a destination to a specific backup set now limits the destination to that backup set. Previously, the destination was added to all backup sets.
- Corrects an issue in which the Code42 app's backup process could inadvertently trigger the download of online-only (or on-demand) files managed by OneDrive, Dropbox, and iCloud.
- Corrects an issue introduced in Code42 app version 6.9.2 in which restore log files could grow unexpectedly large in specific circumstances. Now, restore logs are limited to 200 MB.
- Corrects a rare issue introduced in Code42 app version 6.8.3 which could prevent the app from being able to back up a file if it was locked by another program.
- Corrects an issue in which restoring two files with the same name but different capitalization only restored one of the files.
- Corrects a rare issue in which scheduling backups to run between specified times did not start the backup at the beginning of the scheduled time.
- On Mac devices, corrects an issue in which files could not be restored to volumes ending in a space.
April 3, 2019
Administration console and CrashPlan PRO Online
- Performance and stability improvements.
- Reactivating a deactivated user now automatically resumes existing backups for that user. Previously, administrators needed to manually re-attach the backup archive to the reactivated user's device to resume backups.
- Device details now appear more quickly when clicking search results for a specific device in the administration console.
- Using the administration console to manually add to the backup file selection for a device now accepts file paths for any operating system. Previously, file paths were only accepted for the operating system of the selected device, but that complicated the ability to transfer file backups to a new device with a different operating system.
- Corrects an issue in which archive maintenance did not run as scheduled for some archives.
- Corrects a rare issue in which users were unable to manually start archive maintenance after recently performing a web restore.
- Improvements to archive maintenance.
March 2019
March 27, 2019
Administration console and CrashPlan PRO Online
Improvements to archive maintenance.
February 2019
February 27, 2019
Administration console and CrashPlan PRO Online
- Security updates.
- Performance and stability improvements.
- Corrects a rare issue in which users were unable to manually start archive maintenance under certain circumstances.
- Corrects an issue in which performing a web restore via the administration console for files with international characters in the filename replaced those characters with question marks (?) or underscores (_) upon restoring the files.
- Corrects an issue in which attempting to export a list of users or devices to CSV could fail under certain circumstances.
February 19, 2019
Code42 app
Version 6.9.2
- Security updates.
- Performance and stability improvements.
- Improvements to translations.
- Improves display of very long backup destination names.
- Improvements to logging.
- Corrects an issue where an Upgrade option incorrectly appeared in the Device details action menu.
- During a file verification scan, the Code42 app no longer displays the path of the last file backed up. This was only a display issue, but made it look like the backup was stuck at 100% for a specific file; in reality, backup is paused to allow the file verification scan to complete.
- Corrects a rare issue for devices with multiple backup sets in which restores were not allowed from the Code42 app if one of the backup sets had no files selected for backup.
- Corrects a rare issue for devices running Windows 7 or Windows Server 2008 R2 in which browsing files to restore could result in an "unknown error" message.
- On devices running Windows 7 and Windows Server 2008 R2, the Code42 app now uses OpenSSL to encrypt and decrypt user backups. Devices using newer versions of Windows continue to use the FIPS 140-2 certified encryption module provided by the device's operating system.
- Corrects a rare issue which could cause the Code42 app to unnecessarily leave very large log files on Mac devices.
- New backup sets created in the Code42 app are now assigned the lowest backup set priority by default.
January 2019
January 31, 2019
Administration console and CrashPlan PRO Online
Adds cache files to the list of excluded file types and folders. For a complete list of exclusions, see What is not backing up.
January 23, 2019
Administration console and CrashPlan PRO Online
- Limits administrator-initiated restores from the administration console to 250 MB.
- Corrects an issue introduced in version 6.8.2 in which selecting Replace a Device from the action menu for a specific device could incorrectly deactivate the new device instead of the old device if both devices are still online.
- Improvements to translations.
- Security updates.
- Performance and stability improvements.
- Improvements to logging.
Previous release notes
For release notes prior to 2019, see Previous version release notes.