Who is this article for?
Incydr Professional, Enterprise, Gov F2, and Horizon, no.
Incydr Basic, Advanced, and Gov F1, yes.
CrashPlan Cloud, yes.
Retired product plans, yes.
CrashPlan for Small Business, no.
This page lists new features and bug fixes for Code42 app version 8.6.
For the Code42 cloud, see Code42 cloud release notes.
Code42 app version 8.6.1
In cloud-only Code42 environments, user devices will be automatically upgraded to Code42 version 8.6.1 over several days, beginning June 2, 2021. Administrators can delay this upgrade by up to 60 days by configuring a client upgrade delay.
Enhancements and updates
- Added support for Windows 10 version 21H1 and Red Hat Enterprise Linux (RHEL) version 8.4.
- Fixed a rare issue where the Code42 app could stop backing up under certain circumstances and indefinitely display one of the following messages: "Synchronizing," "Waiting for connection," or "Unable to connect."
Code42 app version 8.6.0
In cloud-only Code42 environments, user devices will be automatically upgraded to Code42 version 8.6.0 over several days, beginning March 15, 2021. Administrators can delay this upgrade by up to 60 days by configuring a client upgrade delay.
Enhancements and updates
- Security updates.
- Double-clicking the Code42 logo in the upper left now offers an additional way to open the Code42 commands window. Previously, Code42 commands were only accessible via a keyboard shortcut.
- In the Code42 console command-line interface, a new
agent.userhomecommand enables administrators to remotely update the file path for a user's home directory. This option helps ensure file backup continues if a username changes or if the home directory on the device was not identified correctly during initial setup.
- File restore activity performed while replacing a device or migrating USMT data is now captured in the Audit Log.
- Improvements to how the Code42 app detects when a user is present or away, including:
- Added support for Linux devices. (Previously, Linux devices always used the "away" setting.)
- Added detection to check if media is playing, including streaming video in web browsers and video conference applications. This helps determine if you are present but not using the mouse or keyboard, which keeps the Code42 app from switching to the "away" setting and potentially using more CPU resources.
- When signing in via a single sign-on (SSO) provider, the Code42 app now opens a web browser to complete the sign-in process. Previously, all authentication occurred within the Code42 app, which sometimes caused the message "The browser or app may not be secure" to appear.
- Performance and stability improvements to both security and backup processes.
- Fixed an issue where some Mac devices running macOS Big Sur incorrectly reported the operating system version as 10.16 instead of 11.0.
- Fixed an issue for Macs with the Apple Silicon M1 chip which could cause the Code42 app to use more RAM than necessary.
The following bug fixes improve exfiltration detection and risk exposure reporting. While these fixes are included in Code42 app version 8.6.0, they primarily benefit administrator users of the Code42 console.
- Fixed several issues where Active tab titles and URLs were not reported for some file events.
- Fixed an application compatibility issue between some command-line tools (for example, SCP, FTP, SFTP) and Code42 file event reporting.
- Fixed an issue where the File category for Adobe Illustrator files did not always display correctly.
- On Linux devices, fixed an issue where a delay could occur in reporting file events for files with leading or trailing spaces in the filename.
- On Windows devices, fixed an issue where file upload activity may not have been detected under a very specific set of circumstances.
- Improvements to logging.
- Fixed an issue where adding cloud exclusions did not exclude those files from being backed up to the Code42 cloud under certain circumstances.
- Fixed an issue where logs could incorrectly state "No new data to backup at this time" instead of "Unable to back up X files."
- Fixed a rare issue with backup sets that back up to a different destination than the default backup set: all destinations are now available to choose when restoring files to a new device. Previously, only one destination was available for restores.
- On Windows devices, fixed two issues for files with alternate data streams (ADS):
- A file with an ADS no longer appears as two separate entries in the list of files to restore.
- Adding a backup exclusion now properly removes associated ADS files. Previously, adding an exclusion for files that were already backed up caused the primary file to be removed from the backup, but the ADS file remained.
- Fixed an issue where the Restore files view did not include the file size for deleted files.
- Fixed an issue where pausing and then resuming file restores could cause duplicate files to be restored under certain circumstances.
- On Mac devices, fixed a rare issue introduced in Code42 app version 8.5 where per user installs could fail if the
~Library/LaunchAgentsdirectory did not already exist on the device.
- Fixed an issue where very large proxy auto-config (PAC) file were not evaluated properly.
- On Mac devices, fixed an issue where some temporary Code42 app upgrade files were not properly removed from the device after the upgrade completed.
- Fixed an issue introduced in Code42 app version 8.5.0 where the Code42 app could not be installed for multiple users on the same Windows device.
- Fixed an issue where older versions of a file were not visible in the Restore files view under certain circumstances. (Older versions were still available to restore via direct search, just not by selecting a specific date and navigating to the file via the parent directory.)
- When restoring a large number of files, files now start restoring more quickly than before.
- Fixed an issue where updates to substitution variables were not applied correctly to the backup file selection under certain circumstances.
- On Windows devices, fixed two rare issues for files with alternate data streams (ADS):
- Previously, restoring a file with multiple ADS files could cause the restored file to report an incorrect file modification date. Now, the date is correct.
- Code42 app version 8.5 introduced an issue where some ADS files were not restored in certain circumstances. Now, all ADS files are restored properly.