Administrator's Guide To Code42 CrashPlan App Version 5.0.x

Finding Device Backup Settings In The CrashPlan App

Starting in version 5.0.x, settings for backup in the CrashPlan app are arranged to improve usability. The most-frequently-accessed end user settings are available from the device's Details view. Settings that users need less frequently, like Network settings, are grouped under Device preferences.

Settings in the administration console have not been moved. Consequently, settings in the CrashPlan app no longer mirror their location in the administration console as closely as they did in earlier versions.

Managing Settings Removed From The CrashPlan App

Some advanced settings included in versions 4.x and earlier of the CrashPlan app were removed in version 5.0.x. Removed settings had limited utility for the majority of users and could cause unintended consequences.

The following settings were removed from the CrashPlan app:

• File verification scan schedule
• Frequency and versions
• Advanced backup settings:
  • Data de-duplication
  • Compression
  • Encryption enabled
  • Watch file system in real-time
  • Back up open files

These settings can still be managed and updated from the administration console by both administrators and end users.

Locked Settings In The CrashPlan App

The administration console allows you to lock device backup settings in all versions of the CrashPlan app. However, the way locked settings display in the CrashPlan app depends on the app's version. In versions 4.x and earlier, locked settings always display to the user in read-only mode. In versions 5.0.x, locking behavior depends on the type of setting:

• Backup Set Settings: Setting displays in read-only mode. A lock icon indicates that the user cannot modify the setting.
• Device Preferences: Setting is hidden. If all settings on a tab are locked, then the tab does not display.

Backup Sets

In version 5.0.x, a user's ability to create backup sets is enabled by default. To prevent users from creating backup sets, you can lock backup sets from the administration console.

Inbound Backup Support

Computer-to-computer backup, also known as inbound backup, is not supported in version 5.0.x of the CrashPlan app. If users previously configured computer-to-computer backup in version 4.x and earlier of the CrashPlan app, and the CrashPlan app upgrades to version 5.0.x, they can no longer manage the settings for these backups.

End users or administrators can disable inbound backup destinations from the administration console. Additionally, administrators can revoke access to account destinations.