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Who is this article for?

Code42 for Enterprise
CrashPlan for Enterprise

Incydr, no.

CrashPlan for Enterprise, no.

Code42 for Enterprise, yes.

CrashPlan for Small Business, yes.

Code42 Support

Changes To The Administration Console In Version 4.1.4

Who is this article for?

Code42 for Enterprise
CrashPlan for Enterprise

Incydr, no.

CrashPlan for Enterprise, no.

Code42 for Enterprise, yes.

CrashPlan for Small Business, yes.

Version 4.1.4 of the administration console introduces updates to help you manage CrashPlan and SharePlan from a single, more streamlined interface. This article is a guide to help orient administrators to the changes introduced between version and 4.1.4.

Sign In

The administration console sign in screen has a new look and feel.

administration console Sign In page

Unified CrashPlan And SharePlan Management

To help you better understand how CrashPlan PROe and SharePlan are used in your environment, the administration console now shows the software service used by each device, organization, and user. 

Administration Console Logo

The CrashPlan PROe logo has been replaced by the Code42 logo.

Administration console Code42 logo

Welcome Message

The welcome message that is displayed when you first sign in contains download links for the SharePlan app in addition to the CrashPlan app.

Administration console welcome message


Devices includes an additional column, Service, indicating whether each archive is used for CrashPlan CrashPlan icon or SharePlan SharePlan icon.

Sharing Column


Plans allows you to view and manage SharePlan plans. You can:

  • View active and inactive plans
  • Add plans
  • Add and remove users from plans
  • Activate and deactivate plans

Administration console plans screen

Organizations And Users

To provide greater visibility into the services used by each Organization and User, both overviews separate the former Devices column by Share (count of SharePlan devices) and Backup (count of CrashPlan devices). 

Device Count

Secure Link Sharing Settings For SharePlan

Configure Sharing settings to enable or disable link sharing, require PIN protection, control download behavior, set the maximum age per link, and set the maximum uses per link. See Settings > Organizations > Sharing or Organizations > Organization > Action Menu > Edit > Sharing for details.

Secure link sharing settings

Device Settings Changed To Device Backup Settings

To better distinguish between backup and sync & share settings, labels for backup-specific device settings are relabeled Device Backup.

In the administration console's navigation menu, Settings > Device is now Settings > Device Backup:

Settings > Device Backup

In Organization > Details, Device Defaults is now Device Backup Defaults:

Device Backup Defaults


The administration console's Licensing tool allows you to purchase and apply licenses from within your administration console. The web-enabled licensing tool communicates with Code42's licensing store to:

  • Securely purchase licenses
  • Apply them to your Code42 environment
  • Provide purchase recommendations to consolidate start and expiration dates
  • Review the full list of current, past, and future licenses associated with your Code42 environment

Licensing screen with CrashPlan and SharePlan licenses

If your master server cannot connect to the Code42 licensing store or your Code42 environment has perpetual licenses, the administration console displays the Local Licensing view instead.

Web Restore Limit

The behavior of the Web restore limit has changed. A value of 0 disables web restores for users. Previously, a value of 0 indicated an "unlimited" setting. 

The upgrade process automatically converts your existing settings so that your web restore behavior will be the same before and after the upgrade to 4.1.4.

For example, in version 4.1.4, the settings shown below:

  • Completely disable web restores for users
  • Allow organization administrators to perform web restores for an unlimited amount of data

Organization quota settings


The Dashboard is reorganized to better help you anticipate licensing needs, identify usage patterns, and monitor storage consumption on all of your destinations. Additionally, the dashboard now dynamically resizes based on your browser window size to display varying numbers of graphs.

The dashboard graphs are divided into three sets:

  • Licensing is located at the top of the Dashboard so that licenses nearing expiration are given higher visibility. Additionally, the information is broken out by service: CrashPlan License Coverage and SharePlan License Coverage.
  • Usage shows how many users are currently interacting with CrashPlan and SharePlan archives and lets you quickly identify unusually large archives.
  • Destinations shows your server's storage use over time to help you plan for adding storage capacity.

Dashboard in 4.1.3

Actionable Information

Standardized Columns

The columns displayed for Organizations, Users, and Devices are standardized to show useful, consistent information across all three views.

Columns in Organizations, Users, and Devices views

  • Added ServiceShare, and Backup columns to distinguish between CrashPlan and SharePlan archives
  • Relabeled columns to distinguish between backup activity and sharing activity:
    • Last Activity is now Last Backup Activity
    • Progress is now Backup Progress
  • Removed columns that didn't contribute to administrator actions from the Overview:
    • Change
    • Selected
    • Sessions

Current Statistics

Destinations displays two new statistics to visualize the current usage of your Code42 environment:

  • Connections shows the number of devices that are currently connected to your Code42 environment
  • Open Archives shows the number of archives that are currently being accessed for backup or sync and share activity

New fields in Destinations

Backup Selection

Device Details shows the size of the backup selection on that device, helping you identify misconfigured devices or troubleshoot issues.

Device Details > Selected field

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