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Incydr Professional, Enterprise, Horizon, and Gov F2
Incydr Basic, Advanced, and Gov F1

Find your product plan in the Code42 console on the Account menu.

Instructor, no.

Incydr Professional, Enterprise, Horizon, and Gov F2, no.

Incydr Basic, Advanced, and Gov F1, yes.

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Code42 Support

Code42 app version 10.3 release notes

Who is this article for?

Incydr Professional, Enterprise, Horizon, and Gov F2
Incydr Basic, Advanced, and Gov F1

Find your product plan in the Code42 console on the Account menu.

Instructor, no.

Incydr Professional, Enterprise, Horizon, and Gov F2, no.

Incydr Basic, Advanced, and Gov F1, yes.

Overview

This page lists new features and bug fixes for Code42 app version 10.3.

For the Code42 cloud, see Code42 cloud release notes.

Code42 app version 10.3.1

User devices begin automatically upgrading August 4, 2022, unless your administrator configured a client update delay

Bug fixes

Fixed issues where:

  • Tab title and URL details were not available for file upload events under specific circumstances. 
  • Some devices did not automatically upgrade to Code42 app version 10.3.0, causing repeated failed attempts to download the upgrade.
  • In rare cases, changes to the network connection on devices running macOS 12.4 could cause the Code42 app to lose its connection due to an invalid port configuration. As a result, the Code42 app could not start or run properly. 
  • The proxy auto-config (PAC) file could not be downloaded from a remote location under specific circumstances.

Code42 app version 10.3.0

User devices begin automatically upgrading June 16, 2022, unless your administrator configured a client update delayNote: The Code42 app version number increased to 10.3.0 to support recent infrastructure changes across the Code42 cloud.

Features

Apply trust to specific OneDrive accounts

Trusted activity settings now enable you to trust only specific OneDrive accounts. Trusting specific accounts helps you better identify risk in personal OneDrive accounts you don't control. For example, trusting your corporate OneDrive account prevents that file activity from appearing in security event dashboards, user profiles, and alerts. File activity in other OneDrive accounts, however, remains untrusted and is identified as a greater risk.

macOS improved tab title and URL detection

Improved the ability to capture the tab title and URL for browser events on Mac devices. This update also simplifies the permissions required in the computer configuration profile (.mobileconfig file).

Enhancements and updates

  • Security updates. 
  • Added support for Red Hat Enterprise Linux (RHEL) version 9. 
  • Added support for Ubuntu 22.04. 
  • Mac devices no longer use audio and video activity to determine if the user is away or present.
  • The SHA256 hash of the user detection script is now included in the Logs folder. This enables you to confirm the integrity of the script run on each device.

Bug fixes

General
  • Performance and stability improvements to both Incydr and backup processes.
  • Fixed an issue for macOS Monterey devices where the Code42 app could inadvertently cause online-only files in cloud storage to be downloaded to the device.
  • Fixed an issue on macOS devices where the Code42 app always detected the user as present.
  • Fixed two minor formatting issues in the com.code42.service.plist file.
  • Fixed an issue where the Code42 app could prevent users from renaming or deleting files in a OneDrive folder under specific circumstances.
  • Improvements to logging.
  • For Macs with an external graphics cards (eGPU), fixed an issue where the Code42 app could prevent proper disconnection of the eGPU.
  • For environments using single sign-on (SSO) authentication, fixed a rare issue where the Code42 app could repeatedly open prompts in a web browser to sign in to SSO.
  • Fixed several issues for Macs with the M1 processor where:
    • The Code42 app could use unexpectedly high amounts of memory and CPU resources under some circumstances. 
    • Rosetta 2 was required to complete the installation process (even though the primary functions of the app did not use Rosetta 2).
    • The Apple System Report settings could list the Code42 application type as "iOS." Now, it correctly displays "Apple Silicon."
Deployment, installation, and upgrades

Fixed issues where:

  • Deploying the Code42 app to devices that require a proxy connection could be delayed by 5 minutes instead of deploying immediately.
  • Device migration could fail for devices using a custom proxy auto-config (PAC) file with the error "Unable to reach the server." 
  • The proxy auto-config (PAC) file was not evaluated correctly if the last line in the file was a comment (starting with //).
  • An unusual trust certificate configuration could prevent the Code42 app from being deployed to new devices.
  • Windows devices using the User State Migration Tool (USMT) could fail to back up the user profile (.MIG file) for users on legal hold.
  • Code42 app upgrades could fail to download for devices requiring a proxy connection.
Insider risk detection

Fixed issues where:

  • On Windows devices, opening local files with a web browser could generate false positive file upload events under certain circumstances.
  • On Windows devices, uploading files via a web browser could generate false positive file upload events for more than just the uploaded file.
  • Print events could appear in Forensic Search results with a future Date observed value in rare cases.
  • File event details could report the same Active tab titles and URLs value more than once for a single event.
  • In rare cases, if a user accessed more than one tab while multiple uploads were in progress, not all possible tab titles/URLs visited during the upload were listed in the file event details.
  • The Sync username for OneDrive events was not detected in rare cases.
  • Security event network traffic from the Code42 app to the Code42 cloud did not use the defined proxy in some cases. 
  • Time Machine backups were not properly excluded from file event monitoring and could generate false positive exfiltration events under certain circumstances.
  • On Mac devices, the Slack tab title was not captured in many cases.
Backup and restore
  • For devices backing up to new storage destinations as part of recent changes to Code42 cloud infrastructure, fixed the following issues:
    • Smaller files were not prioritized for backup ahead of larger files in rare cases.
    • Backups could happen over excluded networks.
    • The file verification scan did not complete under specific circumstances.
    • Using the replace device wizard for a Windows device with a USMT profile backup could fail with the message "Unknown error has occurred."
    • On Mac devices, files inside a symlink directory were not available to restore in some circumstances.
    • Other performance and stability improvements.
    Fixed an issue on macOS devices where opening a file without modifying it could result in a new version being backed up in some circumstances. 
  • Fixed an issue where the file verification scan ran more frequently than scheduled on some devices.
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