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Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, yes.

Code42 for Enterprise, no.

Link: Product plans and features.

Code42 Support

CrashPlan for Small Business version 6.9

Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, yes.

Code42 for Enterprise, no.

Link: Product plans and features.

Overview

Version 6.9 of CrashPlan for Small Business includes a number of features, fixes, and enhancements.

Updates affect the following components:

  • CrashPlan for Small Business administration console
  • Code42 app 
  • CrashPlan PRO Online 

Features

Add User and Add Device dashboard shortcuts 

November 7, 2018

Dashboard screen

The Dashboard includes new Add User and Add Device buttons. Use these shortcuts to quickly and easily add new users or add more devices to your CrashPlan for Small Business environment. For details, see CrashPlan for Small Business Dashboard reference.  

Fixes and enhancements

Administration console and CrashPlan PRO Online

Version 6.9.2 

January 31, 2019

  • Adds cache files to the list of excluded file types and folders. For a complete list of exclusions, see What is not backing up.  

January 23, 2019 

  • Limits administrator-initiated restores from the administration console to 250 MB. 
  • Corrects an issue introduced in version 6.8.2 in which selecting Replace a Device from the action menu for a specific device could incorrectly deactivate the new device instead of the old device if both devices are still online.
  • Improvements to translations.
  • Security updates.
  • Performance and stability improvements.
  • Improvements to logging.

Version 6.9.1 

December 12, 2018

  • Security updates.
  • Performance and stability improvements.
  • Improves administration console responsiveness when device settings updates are being pushed to all devices in a very large organization.
  • Corrects a rare issue which prevented newly created users from being able to sign in to Code42.

Version 6.9.0 

November 7, 2018

  • Resolves an issue where, in some cases, the CrashPlan for Small Business backup status report for administrators could report an incorrect Total Selected for Backup value.
  • Security updates.
  • Improvements to logging.
  • Performance and stability improvements.
  • Corrects an issue in which initiating a device restore from the administration console could display the completion confirmation dialog multiple times.  
  • Corrects an issue which prevented web restores for offline devices using archive key password security.
  • Corrects an issue in which administration console searches only returned results for exact matches on Hostname. Now, search results also return partial matches. For example, searching for the term "harmless" now returns devices with the Hostname harmless and mostly harmless

Code42 app

Version 6.9.2 

The Code42 app will be automatically upgraded to version 6.9.2 over several days, beginning February 19, 2019.

  • Security updates.
  • Performance and stability improvements.
  • Improvements to translations.
  • Improves display of very long backup destination names.
  • Improvements to logging.
  • Corrects an issue where an Upgrade option incorrectly appeared in the Device details action menu.
  • During a file verification scan, the Code42 app no longer displays the path of the last file backed up. This was only a display issue, but made it look like the backup was stuck at 100% for a specific file; in reality, backup is paused to allow the file verification scan to complete.
  • Corrects a rare issue for devices with multiple backup sets in which restores were not allowed from the Code42 app if one of the backup sets had no files selected for backup.
  • Corrects a rare issue for devices running Windows 7 or Windows Server 2008 R2 in which browsing files to restore could result in an "unknown error" message.
  • On devices running Windows 7 and Windows Server 2008 R2, the Code42 app now uses OpenSSL to encrypt and decrypt user backups. Devices using newer versions of Windows continue to use the FIPS 140-2 certified encryption module provided by the device's operating system.
  • Corrects a rare issue which could cause the Code42 app to unnecessarily leave very large log files on Mac devices.
  • New backup sets created in the Code42 app are now assigned the lowest backup set priority by default.

Version 6.9.0 

The Code42 app will be automatically upgraded to version 6.9.0 over several days, beginning in late November 2018.

  • Local backup destinations now display the file path of the destination in addition to the name.
  • When searching for files to restore, the search results now include the file path. (Previously, only the filename appeared.) This helps differentiate between files with the same name that exist in multiple locations.
  • Corrects an issue in which a filename could appear twice in the list of Downloads if a device restore is initiated from the the administration console. This was only a display issue; only one copy of the file was restored and existed on the device.
  • The Code42 app no longer allows you to add Universal Naming Convention (UNC) file paths (for example, //SERVERNAME/shareddir/) to the backup file selection. UNC paths have never been supported by the Code42 app; this update prevents you from entering a path that the Code42 app is unable to back up.
  • Corrects a rare issue introduced in Code42 app version 6.8.3 which could prevent the app from being able to back up a file if it was locked by another program.
  • Corrects an issue introduced in Code42 app version 6.8.3 in which the app.log file was truncated until a user signs in for the first time.
  • Corrects an issue introduced in Code42 app version 6.8.2 which prevented some users from being able to access log files in the /Library/Logs/CrashPlan directory.  
  • Removes the connection.info command from the Code42 app command-line interface (CLI). Because the Code42 app no longer supports computer-to-computer backups, this command is no longer necessary.
  • Corrects a rare issue in which there could be an unexpected delay in resuming a paused backup.
  • Corrects an issue introduced in Code42 app version 6.8 for users with custom key archive security that prevented new devices from being added via the Replace Device wizard.
  • Corrects an issue in which settings changed in the administration console did not take effect in the Code42 app until the app was restarted.
  • Corrects a rare issue introduced with the initial release of the Code42 app version 6.9.0 in which clicking the Run backup now link to start an ad-hoc backup did not immediately start the backup. 
  • Improvements to logging.
  • Performance and stability improvements.
  • Security updates.
Windows devices
Mac devices
  • Introduces a warning message in the Code42 app installed on macOS Mojave devices regarding OS-level privacy restrictions, with a link to instructions on updating your settings.
  • On Mac devices, the keyboard shortcut to view the history log is now Command+Y. Previously, it was Command+Option+H.
  • Corrects a rare issue which could cause the Code42 app to unnecessarily leave very large log files on a Mac device.
  • Corrects an issue on Mac devices in which uninstalling the Code42 app did not properly remove files in the /var/db/receipts directory (for root installs) or the $base/Library/Receipts/crashplan directory (for per-user installs).
  • Corrects a very rare issue introduced in Code42 app version 6.8.3 which could cause some users to see an "Uncaught exception" error message when attempting to open the Code42 app.
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