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Code42 Support

CrashPlan for Small Business version 6.5

Applies to:
  • CrashPlan for Small Business


Version 6.5 of CrashPlan for Small Business Online includes a number of fixes and enhancements.

Updates affect the following components:

  • CrashPlan for Small Business Online
  • CrashPlan for Small Business administration console

Fixes and enhancements

CrashPlan for Small Business Online

  • Security updates.
  • Performance and stability improvements.
  • Updates the following third-party libraries used in the Code42 platform:
    • hibernate-validator to version 5.1.5
    • javax-mail to version 1.5.5 
    • xstream to version 1.4.9 
    • sqlite-jdbc to version 3.13 
    • jackson-dataformat-xml to version 2.8.7 
    • JET to version 11.3
    • Netty to version 4.1.12 
  • OpenSSL is now used for TLS connections, computing MD5 hashes, and for backup and restore activity on Code42 cloud servers. 
  • After an upgrade to the Code42 cloud, any existing user web browser's caches are cleared for the administration console and Code42 web apps to ensure new updates are visible. 
  • Improvements to logging.

Administration console

  • Updates to menu navigation:
    • Removes the Print option from the action menus throughout the administration console. To print a screen, use the web browser's print option instead.
    • Improves expand/collapse behavior of the navigation menu on the left.
    • The My Profile screen is now accessible from the account menu in the upper-right corner instead of the main navigation menu on the left.
    • The Users and Devices screens now feature sub-menus in the navigation menu on the left to show active and inactive items. Previously, these options existed in the action menu on each screen.
    • The Devices screen now features sub-menus to display devices with backup alerts.
  • Invited users who are deactivated before clicking the registration link now appear in the list of deactivated users. Previously, invited deactivated users did not appear anywhere in the Users list.
  • Improvements to translations.
  • Corrects an issue in which Accept Inbound Backup was incorrectly displayed as an option in the administration console. CrashPlan for Small Business has never supported computer-to-computer backups, so even if an administrator did enable this setting previously, user devices would not be able to back up to each other.
  • Corrects an issue in which clicking the Manage account link from Settings > Account in the CrashPlan app did not properly pre-populate the username on the account sign in screen.
  • Corrects an issue in which some hidden Windows files (such as the desktop.ini file) defaulted to being visible when choosing files for a web restore. Now, users must select Show hidden files to view them.
  • Improves display of very long usernames, email addresses, and search terms in screens throughout the administration console.
  • Improves ability to scroll through a long list (100+) in the archive maintenance queue.
  • Corrects an issue in which the Used Storage graph on the Device details screen did not display any data for newly added devices.
  • Dashboard graphs for storage utilization now display values based on 1,024 bytes per kilobyte instead of 1,000 bytes for kilobyte.
  • Corrects several minor text alignment issues.
  • Users can no longer attempt to deactivate or block themselves from the action menu on the My Profile screen. Previously, these options were available but resulted in an error message. Now, the Block and Deactivate options are dimmed when accessed for the signed-in user.
  • Corrects a minor display issue in which the title of Change archive password dialog box was incorrect.
  • Minor user-interface formatting improvements.
  • Corrects an issue introduced in version 6.0.0 in which web restores were temporarily unavailable for new devices under certain circumstances.
  • Clicking a disabled slider control no longer redirects the user to the administration console Dashboard.
  • Performance and stability improvements. 
  • Adds a static message to the backup file selection areas of the administration console warning administrators that capitalization of included and excluded file paths must exactly match the capitalization of the file paths on user devices.
  • When entering manual file inclusions and exclusions, lowercase Windows drive letters are automatically converted to uppercase. This prevents potential data loss.
  • Included and excluded file paths now include icons to better indicate file and folder path components.
  • Corrects an issue in which signing out of the administration console and then attempting to sign in again did not properly redirect to the administration console under certain circumstances. 
  • The minimum allowed value for device CPU usage is now 10%.

CrashPlan app

Version 6.5 applies only to CrashPlan for Small Business Online and the CrashPlan for Small Business administration console. The CrashPlan app remains on version 4.9.

Code42 cloud updates

October 4, 2017
  • Performance and stability improvements.
  • Improvements to web restore.
  • Corrects an issue introduced in the initial Code42 cloud version 6.5 release which prevented administrators from being able to search invited and deactivated users by organization.
  • Minor text and formatting updates to backup alert and backup warning emails. 
  • Updates links on the Account Information screen of the administration console for purchasing a subscription or updating payment information for expired subscriptions.
  • Corrects a display issue on the Settings > Device Backup > Network screen of the administration console: the General heading no longer appears if there are no applicable settings in that section.
  • Removes the deprecated Email option available from the Order Detail screen in the administration console.  
September 24, 2017
  • Security updates.
  • Performance and stability improvements.
  • Corrects an issue introduced with the initial Code42 cloud version 6.5.0 release that delayed some user backup status report emails.
  • Updates the following third-party libraries:
    • tika-core to version 1.16 
    • sqllite to version 3.20.0 
    • jackson-dataformat-xml to version 2.9.1
  • Corrects an issue that prevented users with no first or last name on their CrashPlan for Home account from converting to CrashPlan for Small Business.

Known issues

  • In certain circumstances, the web restore file-size limit is lower than the defined quota for Org Admin users. 
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