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Code42 Support

CrashPlan For Home Version 3.7.0

Applies to:

    Overview

    Version 3.7.0 of the CrashPlan app is a maintenance release that improves the user experience in OS X v.10.10 Yosemite and Linux environments. Version 3.7.0 also includes a small number of other enhancements and fixes. This update will be rolled out over several days, beginning on January 8, 2015.

    Additionally, version 3.5.5 of the CrashPlan mobile app for iOS is now available and includes compatibility improvements for iOS 8.

    Fixes And Enhancements

    Windows

    The CrashPlan service is now digitally signed.

    OS X

    • OS X Yosemite users can now open the CrashPlan app from the CrashPlan menu bar.
    • Added OS X Yosemite compatibility to the CrashPlan app code signing process.
    • Removed legacy uninstaller app from within the CrashPlan.app bundle.
    • For users who had uninstalled and then reinstalled CrashPlan, the Forgot password link on the “Use existing account” sign in screen now correctly points to the password reset page.
    • Performance improvements to the upgrade process.
    • CrashPlan apps with default memory settings now correctly only restart once after upgrading to a new version.

    Linux

    • Installing the CrashPlan app on Linux now also downloads and installs Java Runtime Environment version 1.7.0_45. This means that you are no longer prompted to install Java during installation.
    • The CrashPlan app no longer closes after installation in some Linux environments.
    • The real-time file watcher now runs for kernels that do not match the form x.x.x.

    iOS

    Version 3.5.5

    • Stability and performance improvements for iOS 8.
    • Minor UI fixes and updates for iOS 8.
    • Improved performance when using the CrashPlan mobile app in portrait mode on iPads running iOS 8.

    Android

    The CrashPlan mobile app for Android remains version 3.5.4. There are no updates to the Android app.

    Windows Phone

    The CrashPlan mobile app for Windows Phone remains version 3.5.4.0. There are no updates to the Windows Phone app.

    Web

    Browsers that don't allow 3rd party cookies no longer intermittently prompt users to sign in again during web restores.

    Mac OS X Version 10.5 Leopard Retirement

    As announced with the release of CrashPlan version 3.6.4, Code42 is retiring support for Mac OS X v10.5 Leopard. Code42 no longer develops, tests, or maintains our products on Mac OS X Leopard. The CrashPlan app will not upgrade to version 3.7.0 on computers running OS X Leopard. Additionally, the End of Support date for Mac OS X Leopard is scheduled for May 31, 2015.

    For full details, please see Platform Retirement And End Of Support For Mac OS X v10.5 Leopard.

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