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CrashPlan For Home Version 3.5.2

Applies to:


    CrashPlan version 3.5.2 is a minor release that includes a number of enhancements and fixes.

    The software will upgrade automatically and no action is required on your part. However, there may be a delay of up to a few days for your installation to upgrade.

    Important information for Mac OS X v10.4 (Tiger) users:

    Official support for running CrashPlan on Mac OS X v10.4 (Tiger) has ended. CrashPlan will not upgrade to version 3.5.2 on Macs running Tiger. Backups and restores will continue to function. Please view full details in our Announcements forum.


    • Java 7 Support*
    • OS X Retina Display Support
    • Updated EULA in the CrashPlan installer (view EULA online)
    • Updated translations for Japanese, Portuguese, Chinese (Simplified) and Chinese (Traditional)

    *Java version 1.7.0_06-b24 and later


    • Corrected display of backup set names when names have hanging characters
    • My Account at now properly remembers the email address when Remember Me is enabled
    • Improvements to Adopt a Computer when performing a cross-platform adoption
    • Mac menubar longer disappears after the system wakes from sleep
    • Fixed an issue with web restore affecting some users
    • Added warning message when upgrading security to 448-bit custom key when entered key is less than 448-bits
    • Help link in Adopt another computer window now goes to the correct documentation and no longer displays an error
    • You now receive a prompt when you change your custom 448-bit encryption key
    • CrashPlan no longer says “Cannot connect to the backup engine” occasionally after installation
    • Solaris 10 installs no longer throw SWT exceptions
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