Who is this article for?
Incydr Professional and Enterprise, no.
Incydr Basic and Advanced, no.
CrashPlan Cloud, no.
Other product plans, yes.
CrashPlan for Small Business, no.
This page lists new features and bug fixes for Code42 app version 7.2. Click a specific version number below to expand or collapse the details.
For the Code42 cloud and administration console, see Code42 cloud release notes.
Code42 app version 7.2.0
In cloud-only Code42 environments, user devices will be automatically upgraded to Code42 version 7.2.0 over several days, beginning September 17, 2019. Administrators can delay this upgrade by up to 60 days by configuring a global delay or organization exception.
- The names of the most recent log files now end with .0 (for example, service.log.0). This reverts a change introduced in Code42 app version 7.0 in which ".0" was removed from the end of the most recent log file.
- Manually adjusting the Code42 app memory allocation now enforces a minimum value of 128 MB. (Setting the value lower than this could leave the Code42 app in an inoperable state.)
- On Mac devices, files with the
com_apple_backup_excludeItemmetadata attribute are no longer excluded from backups.
- Security updates.
- Performance and stability improvements to both security and backup processes.
- Corrects a rare issue on Windows devices in which enabling Application Activity monitoring could cause device instability.
- Improvements to logging.
- Corrects an issue in which devices with slow or frequently interrupted network connections could incorrectly report a restore as 100% complete if the connection timed out before the restore is complete.
- Corrects an issue in which devices using a Code42 app deployment policy did not display customizations on the login screen the first time the Code42 app is launched on a new device.
- The replace device wizard now correctly indicates "this device is signing in for the first time." Previously, it stated the device had "never backed up," which was often incorrect because many devices are configured to start backups automatically (without requiring the user to open or sign in to the app first).
- Fixes several minor user interface issues related to pausing backups:
- When a backup set is complete but paused:
- The Code42 app now displays a gray disconnected icon instead of the green completed icon.
- Corrects an issue in which the Resume button did not appear.
- Corrects an issue when backups are paused in which the Pause option could still appear in Code42 app menus.
- Users no longer have the option to select Pause All Backups if the administrator disabled pausing. This was a display issue only; selecting this option did not actually pause backups.
- The Code42 Windows notification area (tray) and Mac menu bar apps now more clearly display when all backups are paused and provide a single link to Resume.
- When a backup set is complete but paused:
- After adding or removing a local destination, the Code42 app now remains on the Destinations tab. Previously, the app redirected to the General tab.
- Corrects an issue in which some special characters, including Swedish letters, did not display properly in custom messages on the Code42 app home screen.
- Corrects an issue in which attempting to sign in to the Code42 app via SSO when no network connection was available did not allow the user to sign in once a network connection became available.
- On Mac devices, removes the unnecessary .Trashes file from the .dmg app package.
- On Windows devices, corrects an issue in which uninstalling the Code42 app did not properly remove some files in the C:/ProgramData/CrashPlan/conf directory. (For a standard uninstall, it is expected that some files do still remain in this directory to simplify reinstalling the app later.)
- Corrects a rare issue on Windows devices in which the notification area (tray) app did not automatically re-launch after a Code42 app upgrade.
The following bug fixes improve file event detection and reporting for Forensic File Search and Security Center user activity (endpoint monitoring). These fixes are included in Code42 app version 7.2.0, but primarily benefit viewers of the administration console.
- Corrects an issue on Windows devices in which file activity on local volumes was incorrectly reported as removable media under certain circumstances.
- Corrects an issue in which file events in Forensic File Search and Security Center User Activity CSV exports could display MD5 or SHA256 hash values of
0xFFFFFFFor a string of repeated f's (for example,
fffffffffffffff) when the hash is unavailable.
- Corrects a rare issue on Mac devices in which browsing the Photos Library to add an attachment to an email could create superfluous Read by browser or other app events for files that were not actually attached to the email.
- Corrects an issue on Mac devices in which some system-initiated file activity on removable media incorrectly generated file events attributed to the user.
- Corrects an issue in which Forensic File Search incorrectly categorized some image files as videos.
- Corrects a rare issue on Mac devices in which file upload events were not detected for a very specific sequence of uploading files.
- Corrects an application compatibility issue between a recent iCloud update for Mac and Code42 Security Center reporting.
- Corrects an issue on Windows devices in which duplicate file upload events could appear in Forensic File Search and Security Center User Activity CSV exports.