Code42 app version 6.9 release notes

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Who is this article for?

Code42 for Enterprise

CrashPlan for Small Business

Code42 for Enterprise, yes.

CrashPlan for Small Business, yes.

Overview

This page lists new features and bug fixes for Code42 app version 6.9. Click a specific version number below to expand or collapse the details.

For the Code42 cloud and administration console, see Code42 cloud release notes.

Code42 app version 6.9.4

In cloud-only Code42 environments, user devices will automatically be upgraded to Code42 version 6.9.4 over several days, beginning April 16, 2019. Administrators can delay this upgrade by up to 30 days by configuring a global delay or organization exception.

Enhancements and updates

Updates the interface for configuring Frequency and Versions to use dropdown menus instead of sliders.
On Mac devices, the Code42 app real-time file watcher now uses Apple's File System Events process. Previously, the Code42 app used Spotlight to monitor file activity.

Bug fixes

Security updates.
Performance and stability improvements.
Corrects an issue introduced in Code42 app version 6.9.2 in which files could not be restored if a backup was in progress. (In version 6.9.2, the file restore would wait to begin until the backup completed. Now, the restore begins immediately.)
Corrects a permissions issue introduced in Code42 app version 6.9.2 in which users could not access files restored via the administration console if the files were backed up from a Windows device and restored to a Mac device.
On Windows devices, corrects a rare issue in which the the backup status reported in the Code42 app did not match the status reported in the notification area icon (tray app).
Corrects an intermittent issue that could cause an error message when upgrading the Code42 app.
Improvements to logging.
Corrects an issue in which manually issuing the resume command would resume backups even if the current time is outside the defined backup schedule.
Corrects an issue on devices with the Code42 app installed per user in which manually issuing the restart command did not properly restart the real-time file watcher.
Corrects an issue in which resuming a paused backup could take up to 15 minutes instead of resuming immediately.
Corrects an issue introduced in Code42 app version 6.8.3 in which users were unable to pause or resume backup from the menu bar/notification icon if the setting to Require account password to access the Code42 app was enabled.
Adding a destination to a specific backup set now limits the destination to that backup set. Previously, the destination was added to all backup sets.
Corrects an issue in which the Code42 app's backup process could inadvertently trigger the download of online-only (or on-demand) files managed by OneDrive, Dropbox, and iCloud.
Corrects an issue introduced in Code42 app version 6.9.2 in which restore log files could grow unexpectedly large in specific circumstances. Now, restore logs are limited to 200 MB.
Corrects a rare issue introduced in Code42 app version 6.8.3 that could prevent the app from being able to back up a file if it was locked by another program.
Corrects an issue in which restoring two files with the same name but different capitalization only restored one of the files.
Corrects a rare issue in which scheduling backups to run between specified times did not start the backup at the beginning of the scheduled time.
On Mac devices, corrects an issue in which files could not be restored to volumes ending in a space.

Code42 app version 6.9.2

In cloud-only Code42 environments, the Code42 app will be automatically upgraded to version 6.9.2 over several days, beginning February 19, 2019. Administrators can delay this upgrade by up to 30 days by configuring a global delay or organization exception.

Bug fixes

Security updates.
Performance and stability improvements.
Corrects an application compatibility issue between a recent Box Drive update for Mac and Code42 Security Center reporting.
Improvements to translations.
Improves display of very long backup destination names.
Corrects a rare issue for devices with multiple backup sets in which restores were not allowed from the Code42 app if one of the backup sets had no files selected for backup.
Corrects a rare issue for devices running Windows 7 or Windows Server 2008 R2 in which browsing files to restore could result in an "unknown error" message.
On devices running Windows 7 and Windows Server 2008 R2, the Code42 app now uses OpenSSL to encrypt and decrypt user backups. Devices using newer versions of Windows continue to use the FIPS 140-2 certified encryption module provided by the device's operating system.
New backup sets created in the Code42 app are now assigned the lowest backup set priority by default.
Corrects a rare issue which could cause the Code42 app to unnecessarily leave very large log files on Mac devices.
During a file verification scan, the Code42 app no longer displays the path of the last file backed up. This was only a display issue, but made it look like the backup was stuck at 100% for a specific file; in reality, backup is paused to allow the file verification scan to complete.
Corrects an issue in which Forensic File Search did not properly scan some directories under specific circumstances.
Improvements to logging.

Known issues

Files cannot be restored with Code42 app version 6.9.2 while a backup is in progress. (File restore begins as soon as the backup is completed.) This issue only affects Code42 app version 6.9.2. It is fixed in version 6.9.4.

Previous versions

For older Code42 app versions, see Previous version release notes.