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Code42 Support

Code42 Public Cloud Version 4.1.6

Version 4.1.6 of the Code42 public cloud is a maintenance release that includes a small number of fixes and enhancements. Updated components include: Code42 public cloud CrashPlan app for CrashPlan PRO and CrashPlan PROe (version 3.7.0) Version 3.7.0 of the CrashPlan app will be rolled out over several days, beginning on January 8, 2015.

Fixes And Enhancements

Code42 Public Cloud

  • Performance and stability improvements.
  • Improved messaging when searches from the administration console return no results.
  • Email reminders about licenses nearing expiration now include the correct number of SharePlan user licenses.
  • Link in server trial expiration email now goes to the in-console licensing screen instead of the enterprise store.
  • Characters entered in the Backup Device Settings screen are no longer partially obscured in some web browsers.
  • Search performance improvements.
  • Fixed a rare known issue that could prevent an administrator from being able to push a new or changed device setting to multiple devices.
  • Backups now start automatically when moving a user to a different organization that offers a different destination.
  • System-generated emails are now RFC-compliant.
  • User email addresses can now contain apostrophes.
  • Code42 API: Additional API resources now implement Cross-Origin Resource Sharing (CORS).
  • Security updates.

CrashPlan App

Windows

Version 3.7.0

  • The CrashPlan service is now digitally signed.

OS X

Version 3.7.0

  • OS X Yosemite users can now open the CrashPlan app from the CrashPlan menu bar.
  • Added OS X Yosemite compatibility to the CrashPlan app code signing process.
  • Removed legacy uninstaller app from within the CrashPlan.app bundle.
  • For users who had uninstalled and then reinstalled CrashPlan, the Forgot password link on the “Use existing account” sign in screen now correctly points to the password reset page.
  • Performance improvements to the upgrade process.
  • CrashPlan apps with default memory settings now correctly only restart once after upgrading to a new version.

Linux

Version 3.7.0

  • Installing the CrashPlan app on Linux now also downloads and installs Java Runtime Environment version 1.7.0_45. This means that you are no longer prompted to install Java during installation.
  • The CrashPlan app no longer closes after installation in some Linux environments.
  • The real-time file watcher now runs for kernels that do not match the form x.x.x.

iOS

Version 3.5.5

  • Stability and performance improvements for iOS 8.
  • Minor UI fixes and updates for iOS 8.
  • Improved performance when using the CrashPlan mobile app in portrait mode on iPads running iOS 8.

Android

Version 3.5.4

  • The CrashPlan mobile app for Android remains version 3.5.4. There are no updates to the Android app.

Windows Phone

Version 3.5.4.0

  • The CrashPlan mobile app for Windows Phone remains version 3.5.4.0. There are no updates to the Windows Phone app.

Web

Browsers that don't allow 3rd party cookies no longer intermittently prompt users to sign in again during web restores.

Mac OS X Version 10.5 Leopard Retirement

As announced with the release of CrashPlan version 3.6.4, Code42 is retiring support for Mac OS X v10.5 Leopard. Code42 no longer develops, tests, or maintains our products on Mac OS X Leopard. The CrashPlan app will not upgrade to version 3.7.0 on computers running OS X Leopard. Additionally, the End of Support date for Mac OS X Leopard is scheduled for May 31, 2015.

For full details, please see Platform Retirement And End Of Support For Mac OS X v10.5 Leopard.

Code42 API Updates And Changes

For changes, fixes, and enhancements to the Code42 API, see Code42 Platform Version 4.1.6.

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