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Who is this article for?

Incydr Professional, Enterprise, Horizon, and Gov F2
Incydr Basic, Advanced, and Gov F1

Find your product plan in the Code42 console on the Account menu.

Instructor, no.

Incydr Professional, Enterprise, Horizon, and Gov F2, no.

Incydr Basic, Advanced, and Gov F1, yes.

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Code42 Support

Read Code42 app log files

Overview

This article provides information about the Code42 app's log files, including:

  • Log file locations
  • Short descriptions of important log files
  • How to use logs to pinpoint common issues with the Code42 app

For information about how to obtain log files, see Retrieve device logs from the Code42 console.

For details about how to send your log files to a Technical Support Engineer, see Send logs to support.

Incydr Professional, Enterprise, Horizon, and Gov F2

Incydr Basic, Advanced, and Gov F1

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