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Who is this article for?

Incydr risk agent
Backup and legacy agents

Not sure which agent type you have? See the Organizations screen in the Code42 console.

Instructor, no.

Incydr Professional, Enterprise, Horizon, and Gov F2, yes.

Incydr Basic, Advanced, and Gov F1, yes.

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Code42 Support

Read Code42 agent log files

Overview

This article provides information about the Code42 agent's log files, including:

  • Log file locations
  • Short descriptions of important log files
  • How to use logs to pinpoint common issues with the Code42 agent

For information about how to obtain log files, see Retrieve device logs from the Code42 console.

For details about how to send your log files to a Technical Support Engineer, see Send logs to support.

Insider risk agent

Backup agent and legacy agent

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