Who is this article for?

Incydr risk agent

Backup and legacy agents

Not sure which agent type you have? See the Organizations screen in the Code42 console.

Instructor, no.

Incydr Professional, Enterprise, Horizon, and Gov F2, no.

Incydr Basic, Advanced, and Gov F1, yes.

GETTING STARTED

Troubleshooting

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Overview

The articles in this guide include troubleshooting information and related solutions for issues you may encounter with the backup agent and legacy agent. This guide also documents known issues.

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