Using the app (Incydr)
- Get started
- Welcome to automatic backup that stays out of your way while you work. When you need to recover a file or a version of a file, the Code42 app makes it easy to browse, search, and download files from all of the devices on your account.
- Changes to the Code42 app beginning in version 6
- Check the status of your backup
- Code42 app system requirements
- Create your account in the Code42 app
- Install the Code42 app
- Open the Code42 app
- Optimize energy settings
- Sign in to the Code42 console
- Sign up with newly deployed Code42 app
- Uninstall the Code42 app
- Backup
- A great backup solution is one that you don’t notice until you need it. That’s why the Code42 app is designed to work continuously, use resources efficiently, and protect your files securely. This guide provides an overview and step-by-step tutorials on backing up. These articles assume you’ve already reviewed our getting started guide.
- Back up and restore Adobe Lightroom
- Back up and restore music and video libraries
- Back up and restore photo libraries
- Back up applications
- Back up cloud services
- Back up Dropbox
- Back up encrypted files and locations
- Back up Evernote
- Back up external hard drives
- Back up Google Drive files
- Back up Microsoft OneDrive files
- Back up Microsoft Outlook data
- Back up networked storage or NAS devices
- Back up open files and databases
- Back up the AppData folder in Windows
- Back up to an external drive
- Back up virtual machines and separate boot partitions
- Code42 app cache files
- Deduplication, compression, and your backup
- File verification scan
- How backup works
- Introduction to Code42 archives
- Manually start a backup
- Photographer's backup guide
- Synchronization and your backup
- What should you back up?
- Restore files
- File backup is about more than just recovering files after a disaster — it’s about having access to your files and file history, no matter what the reason.
- Download files after replacing a drive
- Download files from an external drive to a new device or drive
- Restore files from the Code42 app
- Download files from the web
- How file decryption works during downloads
- Restore Apple Mail
- Restore Microsoft Outlook data
- Restore Mozilla Firefox bookmarks and settings
- Restore Safari bookmarks and settings
- Restore your iTunes library
- Retain and download deleted files
- Supported metadata
- Use the Code42 app to help upgrade your operating system
- Configuring
- This guide is intended to help you get the most out of Code42 CrashPlan. Learn how to change what's backing up, speed up your backup, replace a computer, and more in the articles below.
- Archive encryption key security: Advice for users
- Attach an archive
- Change the file selection
- Change the language setting
- Change your archive key password
- Change your Code42 password
- Choose multiple destinations
- Code42 app and Time Machine
- Code42 app version 8.2.0 changes to application and service names
- Computer identities: How they work
- Create a new archive key password
- Create backup sets
- Delete a backup archive
- Delete files from your backup archive
- Enable archive key password security for backups
- Enable custom key security for backups
- Exclude networks used for backup
- Exclude or filter files using file type and regular expressions (regex)
- How to use soft and hard links with the Code42 app
- Move and rename files in your backup selection
- Move a backup archive to a new folder or drive
- Multiple backup sets with a single destination
- Pause backups and downloads
- Rename your device backup
- Replace a device with a different operating system or file system
- Replace the correct device
- Replace your device
- Set and answer a recovery question
- Sign out of the Code42 app
- Specify version settings
- Unsupported Code42 app configurations
- View your backed-up files
- Troubleshooting
- The articles in this guide include troubleshooting information and related solutions for issues you may encounter with CrashPlan. This guide also documents known issues.
- Adjust Code42 app settings for memory usage with large backups
- Assign your computer a new ID
- Backups stall due to too many open files
- Cannot access Code42 app logs on Mac
- Cannot connect to background service
- Cannot connect to destination
- Cannot open Code42 app due to uncaught exception error
- Can't find files after replacing a device
- Clear the Code42 app cache
- Code42 app and Mac metadata
- Code42 app and QuickBooks
- Code42 app does not restart after Linux reboots or upgrades
- Code42 app does not run
- Code42 app installer does not open on some Windows installations
- Code42 app prompts for archive key password or custom key at startup
- Code42 app status messages
- Code42 commands
- Connection shows network blocked
- Connect to Code42 cloud destinations from a proxy server
- Contacting backup server message prevents web restore
- Destination unavailable
- Disable computer-to-computer backup
- External drives appear not selected for backup on Mac
- External drive stops backing up on Mac
- File selection shows 0MB selected
- Forgot your archive key password or custom encryption key?
- How does the Code42 app detect away and present settings?
- How to combine email reports
- Installing the Code42 app prompts for access to contacts, calendar, and tasks
- Is my backup starting over?
- Known conflicts with the Code42 app
- Linux real-time file watching errors
- macOS not backing up files with personal data
- Mac Migration Assistant, Time Machine, and the Code42 app
- Preserve non-English characters in filenames during a web restore
- Prevent unwanted OneDrive file downloads
- Read Code42 app log files
- Real-time changes not detected
- Recover files infected by CryptoLocker or CryptoWall
- Recover from viruses and malware
- Red circle on restored Mac files (restricted permissions)
- Renamed or "missing" external drive stops backup
- Resolve JET Runtime unrecoverable error
- Restore files during synchronization
- Speed up your backup
- Stop and start the Code42 app service
- Test your network connection
- Troubleshoot backups of Microsoft Outlook data
- Unable to back up files (Linux)
- Unable to back up files (Mac)
- Unable to back up files (Windows)
- Unable to connect to backup engine on devices with a custom localhost address
- Unable to open Zip file from web restore
- Unable to remove default backup set
- Unable to restore
- Unable to restore specific files
- Understand and troubleshoot backing up open files with Windows VSS
- Understand and troubleshoot backup issues with Mac file watching services
- Understand and troubleshoot frequency and version settings
- Uninstall and reinstall the Code42 app
- Update file verification scan schedule
- User permissions requirements (Windows)
- Use the Code42 app on a device with limited resources
- Use the Code42 app with limited bandwidth
- What to do after receiving a backup alert
- Where are my files?
- Why are files "missing" from my backup selection?
- Why does the Code42 app show a different number of files than my computer?
- Windows file paths longer than 255 characters
- Code42 app reference
- Wondering what a button or option does? The links below provide detailed explanations of the CrashPlan features, functionality, and options available for each operating system.
- Code42 app glossary
- List of CrashPlan user-related terms and definitions.