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Code42 Support

Resolve slowed performance of Google Drive and Gmail data collection

Overview

Google uses API quotas to limit API requests from third-party integrations such as Code42. Throttling these API requests allows Google to better control their resources, but may slow down Code42 file metadata collection, especially after first enabling either the Code42 Google Drive or Code42 Gmail data connection. This article describes how to resolve slowed performance.

Resolve slowed performance

For faster performance, perform the following in the Google Admin console:

  • Increase the quotas for the Code42 integration.
  • Add additional Super Admin users, which enables Code42 to process data more quickly.

External resources

Google documentation

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