Supported operating systems
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Overview
For users running the Code42 app in a Code42 cloud environment, this article lists the operating systems that Code42 supports and the anticipated date when support will end.
Code42 supports the Code42 app running on computers whose operating systems are supported by their vendors. With few exceptions, Code42 does not support its software on computers running an operating system that is no longer supported by its vendor.
For details, see our Operating system support policy.
Code42 regularly sends out email communications about changes in operating system support. For more information, see our supported operating systems announcements.
Incydr Professional, Enterprise, and Horizon
Supported operating systems
The following operating systems are currently supported for the Code42 app.
Windows
The Code42 app is supported on computers running Windows operating systems until the end of the Enterprise and Education editions support lifecycle. The Windows lifecycle is typically 18 months from release date. For details on the support lifecycle for Windows, see Microsoft's Windows lifecycle fact sheet.
| OS version | Release date | End of service for Enterprise and Education editions | Anticipated end of Code42 support | Compatible Code42 app versions |
|---|---|---|---|---|
| Windows 10, version 21H2 | November 16, 2021 | June 11, 2024 | June 11, 2024 | 1.3.0 and later |
| Windows 11, version 21H2 | October 5, 2021 | October 8, 2024 | October 8, 2024 | 1.2.0 and later |
| Windows 10, version 21H1 | May 18, 2021 | December 13, 2022 | December 13, 2022 | 1.2.0 and later |
| Windows 10, version 20H2 | October 20, 2020 | May 9, 2023 | May 9, 2023 | 1.2.0 and later |
Mac
The Code42 app is supported on computers running macOS until Apple no longer supports the operating system. Apple does not adhere to an official support lifecycle cadence. See Apple's macOS Support page for information on support for its operating systems.
| macOS version | Release date | Anticipated end of extended support by Apple | Anticipated end of Code42 support | Compatible Code42 app versions |
|---|---|---|---|---|
| macOS Monterey 12 | October 25, 2021 | October 2024* | October 2024 | 1.3.0 and later |
| macOS Big Sur 11 | November 12, 2020 | November 2023* | November 2023 | 1.2.0 and later |
| macOS Catalina 10.15 | October 7, 2019 | October 2022* | October 2022 | 1.2.0 and later |
* Source: See "Support status" in Wikipedia articles for macOS Monterey, macOS Big Sur, and macOS Catalina.
Linux
Red Hat Enterprise Linux
Code42 supports the latest minor release for each supported major RHEL version after we have certified it to work with our software. For details on the support lifecycle, see Red Hat Enterprise Linux Life Cycle.
| OS version | Release date | Anticipated end of Code42 support | Next minor version release date | Compatible Code42 app versions |
|---|---|---|---|---|
| Red Hat Enterprise Linux 8.5 | November 11, 2021 | N/A | Q2 2022 | 1.3.0 and later |
| Red Hat Enterprise Linux 8.4 | May 8, 2021 | N/A | Q4 2021 | 1.2.0 and later |
|
Red Hat Enterprise Linux 7.9 (Final Release) |
September 30, 2020 | June 30, 2024 | N/A | 1.2.0 and later |
Ubuntu
The Code42 app is supported on computers running Ubuntu operating systems until the end of Ubuntu's Long Term Support (LTS) lifecycle. The LTS lifecycle is 5 years from release date. For details on the support lifecycle, see The Ubuntu lifecycle and release cadence.
| OS version | Release date | End of Long Term Support by Ubuntu | Anticipated end of Code42 support | Compatible Code42 app versions |
|---|---|---|---|---|
| Ubuntu 20.04 | April 23, 2020 | April 2025 | April 2025 | 1.2.0 and later |
|
Ubuntu 18.04 |
April 26, 2018 |
April 2023 | April 2023 | 1.2.0 and later |
Virtual desktop infrastructure
A virtual desktop infrastructure (VDI) service provides a desktop operating system instance. Following are the VDIs that Code42 supports.
| Virtual desktop infrastructure (VDI) | OS versions supported | Notes | Compatible Code42 app versions |
|---|---|---|---|
| Amazon WorkSpaces | Code42 supports any of the Windows OS versions listed above running on the virtual desktop. |
Additional configuration is required. |
1.4.0 and later |
| Windows 365 Enterprise | Code42 supports any of the Windows OS versions listed above running on the virtual desktop. | Windows 365 Business is not supported. | 1.5.0 and later |
Previously supported operating systems
The following operating systems were previously supported for the Code42 app, but are no longer supported.
If your computer runs an older version of an operating system that is no longer supported by Code42, Code42 may block upgrade of the Code42 app on the computer. To permit upgrade to the most recent Code42 app, update the operating system on the computer to a supported version.
Windows
| Operating system | Vendor and Code42 support ended | Last supported Code42 app version |
|---|---|---|
| Windows 10, version 1909 | May 10, 2022 | 1.5.0 |
| Windows 10, version 2004 | December 14, 2021 | 1.3.0 |
Mac
| Operating system | Vendor and Code42 support ended | Last supported Code42 app version |
|---|---|---|
| macOS Mojave 10.14 | January 2022 | 1.4.0 |
Linux
| Operating system | Vendor and Code42 support ended | Last supported Code42 app version |
|---|---|---|
| NA No Linux operating systems have been retired from use since the initial release of Incydr Professional, Enterprise, and Horizon. |
NA | NA |
Incydr Basic and Advanced
Supported operating systems
The following operating systems are currently supported for the Code42 app.
Windows
The Code42 app is supported on computers running Windows operating systems until the end of the Enterprise and Education editions support lifecycle. The Windows lifecycle is typically 18 months from release date. For details on the support lifecycle for Windows, see Microsoft's Windows lifecycle fact sheet.
| OS version | Release date | End of service for Enterprise and Education editions | Anticipated end of Code42 support | Compatible Code42 app versions |
|---|---|---|---|---|
| Windows 10, version 21H2 | November 16, 2021 | June 11, 2024 | June 11, 2024 | 8.8 and later |
| Windows 11, version 21H2 | October 5, 2021 | October 8, 2024 | October 8, 2024 | 8.7.1 and later |
| Windows 10, version 21H1 | May 18, 2021 | December 13, 2022 | December 13, 2022 | 8.5 and later |
| Windows 10, version 20H2 | October 20, 2020 | May 9, 2023 | May 9, 2023 | 8.5 and later |
| Windows 8.1 | October 17, 2013 | January 10, 2023** | January 10, 2023 | 7.0 and later* |
* Code42 app versions that are technically compatible may no longer be supported. For details about currently supported Code42 app versions, see the Code42 cloud version policy.
** End of extended support.
Mac
The Code42 app is supported on computers running macOS until Apple no longer supports the operating system. Apple does not adhere to an official support lifecycle cadence. See Apple's macOS Support page for information on support for its operating systems.
| macOS version | Release date | Anticipated end of extended support by Apple | Anticipated end of Code42 support | Compatible Code42 app versions |
|---|---|---|---|---|
| macOS Monterey 12 | October 25, 2021 | October 2024* | October 2024 | 8.7.1 and later |
| macOS Big Sur 11 | November 12, 2020 | November 2023* | November 2023 | 8.5 and later |
| macOS Catalina 10.15 | October 7, 2019 | October 2022* | October 2022 | 7.0.3 and later** |
* Source: See "Support status" in Wikipedia articles for macOS Monterey, macOS Big Sur, and macOS Catalina.
** Code42 app versions that are technically compatible may no longer be supported. For details about currently supported Code42 app versions, see the Code42 cloud version policy.
Linux
Red Hat Enterprise Linux
Code42 supports the latest minor release for each supported major RHEL version after we have certified it to work with our software. For details on the support lifecycle, see Red Hat Enterprise Linux Life Cycle.
| OS version | Release date | Anticipated end of Code42 support | Next minor version release date | Compatible Code42 app versions |
|---|---|---|---|---|
| Red Hat Enterprise Linux 8.5 | November 11, 2021 | N/A | Q2 2022 | 8.7 and later |
| Red Hat Enterprise Linux 8.4 | May 8, 2021 | N/A | Q4 2021 | 8.5 and later |
|
Red Hat Enterprise Linux 7.9 (Final Release) |
September 30, 2020 | June 30, 2024 | N/A | 8.5 and later |
Ubuntu
The Code42 app is supported on computers running Ubuntu operating systems until the end of Ubuntu's Long Term Support (LTS) lifecycle. The LTS lifecycle is 5 years from release date. For details on the support lifecycle, see The Ubuntu lifecycle and release cadence.
| OS version | Release date | End of Long Term Support by Ubuntu | Anticipated end of Code42 support | Compatible Code42 app versions |
|---|---|---|---|---|
| Ubuntu 20.04 | April 23, 2020 | April 2025 | April 2025 | 8.2 and later |
|
Ubuntu 18.04 |
April 26, 2018 |
April 2023 | April 2023 | 7.0 and later* |
* Code42 app versions that are technically compatible may no longer be supported. For details about currently supported Code42 app versions, see the Code42 cloud version policy.
Virtual desktop infrastructure
A virtual desktop infrastructure (VDI) service provides a desktop operating system instance. Following are the VDIs that Code42 supports.
| Virtual desktop infrastructure (VDI) | OS versions supported | Notes | Compatible Code42 app versions |
|---|---|---|---|
| Amazon WorkSpaces | Any of the Windows OS versions listed above running on the virtual desktop |
Additional configuration is required |
8.5.1 and later |
Previously supported operating systems
The following operating systems were previously supported for the Code42 app, but are no longer supported.
If your computer runs an older version of an operating system that is no longer supported by Code42, Code42 may block upgrade of the Code42 app on the computer. To permit upgrade to the most recent Code42 app, update the operating system on the computer to a supported version.
Windows
| Operating system | Vendor and Code42 support ended | Last supported Code42 app version |
|---|---|---|
| Windows 10, version 1909 | May 10, 2022 | 8.8.5 |
| Windows 10, version 2004 | December 14, 2021 | 8.7 |
| Windows 10, version 1809 | May 11, 2021 | 8.6 |
| Windows 10, version 1803 | May 11, 2021 | 8.6 |
| Windows 10, version 1903 | December 8, 2020 | 8.5 |
| Windows 10, version 1709 | October 13, 2020 | 8.2 |
| Windows 8 | January 9, 2018 | 6.8 |
| Windows 7 SP1* | January 14, 2020 | 7.4 |
| Windows Vista Service Pack 2 | April 11, 2017 |
4.7 |
| Windows XP |
Vendor support ended:
Code42 support ended: |
4.7 |
| Windows Server 2012 | October 9, 2018 | 4.7 |
| Windows Server 2008 | January 13, 2015 | 4.7 |
| Windows Server 2003 | July 14, 2015 | 4.2 |
* Windows 7 is no longer supported. For help moving from Windows 7 to Windows 10, see Use the Code42 app to help move to Windows 10.
Mac
| Operating system | Vendor and Code42 support ended | Last supported Code42 app version |
|---|---|---|
| macOS Mojave 10.14 | January 2022 | 8.8.2 |
| macOS High Sierra 10.13 | November 2020 | 8.5 |
| macOS Sierra 10.12 | November 2019 | 7.2 |
| OS X El Capitan 10.11 | August 2018 | 6.8 |
| OS X Yosemite 10.10 |
Vendor support ended:
Code42 support ended: |
6.8 |
| OS X Mavericks 10.9 |
Vendor support ended:
Code42 support ended: |
6.8 |
| OS X Mountain Lion 10.8 | September 2015 |
4.7 |
| OS X Lion 10.7 | October 2014 |
4.7 |
| Mac OS X Snow Leopard 10.6 | February 2014 | 4.2* |
| Mac OS X Leopard 10.5 | June 2011 | 3.6.4 |
| Mac OS X Tiger 10.4 | September 2009 | 3.2 |
* Some computers running version 4.2 automatically upgraded to version 4.3. Computers that automatically upgraded were supported through version 4.3.
Linux
| Operating system | Vendor and Code42 support ended | Last supported Code42 app version |
|---|---|---|
| Ubuntu 16.04 | April 2021 | 8.6 |
| Ubuntu 14.04 | April 2019 | 6.9 |
External resources
Windows
Mac
- Apple: macOS support
- Wikipedia: macOS release history
Linux
Red Hat Enterprise Linux
Ubuntu
- Ubuntu: The Ubuntu lifecycle and release cadence
- Ubuntu wiki: Releases
- Wikipedia: Ubuntu version history