Prevent users from uninstalling the Code42 app
Who is this article for?
Instructor, no.
Incydr Professional, Enterprise, Gov F2, and Horizon, no.
Incydr Basic, Advanced, and Gov F1, yes.
CrashPlan Cloud, no.
Retired product plans, no.
CrashPlan for Small Business, no.
Overview
This article explains how to specify Code42 app installation properties on Windows devices to prevent users from uninstalling the Code42 app from the Windows Control Panel or Start menu. This helps to better secure the information on user devices by ensuring Code42 backup and file exflitration detection are always running.
Considerations
The steps below only apply to:
- Windows devices
- Code42 app version 6.8.2 or later
Option 1: Multiple devices
To apply this setting to more than one device, add the ARPNOREMOVE= parameter to the Code42 app installation properties used in your software management tool (such as SCCM). The ARPNOREMOVE parameter does not require a value. Any value, including false or null, prevents uninstalling.
The Code42 console enables you to create a deployment policy, which automatically generates default installation properties for the Code42 app. Consider using these properties as a starting point, and then manually adding the
ARPNOREMOVE= parameter before supplying the properties to your software management tool.Option 2: During installation on a single device
- Locate the Code42 app installer on the device and note the file path and filename.
- From the Windows command line, launch the Code42 app installer with the
ARPNOREMOVEparameter. For example:msiexec /i C:\Users\<username>\Downloads\Code42_n.n.n_123456789_Win64.msi ARPNOREMOVE=- The
ARPNOREMOVEparameter does not require a value. Any value, includingfalseornull, prevents uninstalling. - Update the file path and filename, including the version number, to match the installer file on your device.
- The
- After the Code42 app installation is complete, remove the .msi installer file from the device.
External resources
- Microsoft support: ARPNOREMOVE property