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Who is this article for?

Incydr Professional, Enterprise, Gov F2, and Horizon
Incydr Basic, Advanced, and Gov F1

Find your product plan in the Code42 console on the Account menu.
Not an Incydr customer? For CrashPlan articles, search or browse.

Instructor, no.

Incydr Professional, Enterprise, Gov F2, and Horizon, yes.

Incydr Basic, Advanced, and Gov F1, yes.

CrashPlan Cloud, no.

Retired product plans, no.

CrashPlan for Small Business, no.

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Code42 Support

Add the Code42 app installer to a gold image

Who is this article for?

Incydr Professional, Enterprise, Gov F2, and Horizon
Incydr Basic, Advanced, and Gov F1

Find your product plan in the Code42 console on the Account menu.
Not an Incydr customer? For CrashPlan articles, search or browse.

Instructor, no.

Incydr Professional, Enterprise, Gov F2, and Horizon, yes.

Incydr Basic, Advanced, and Gov F1, yes.

CrashPlan Cloud, no.

Retired product plans, no.

CrashPlan for Small Business, no.

Overview

There are two methods for including the Code42 app in a gold image and deploying it to user devices:

  1. Use a deployment policy with a custom user detection script that excludes the usernames of administrators deploying the Code42 app. 
  2. Include only the installer files. Do not run the installer or otherwise install the app until after you deploy the gold image to a user device. The sequence is critical:
    1. Get installer files for Code42 apps.
    2. Copy your installer files to your gold image.
    3. Deploy your gold image to your devices.
    4. Run the Code42 app installers on your devices.

Considerations

  • This article uses the term gold image to describe a template for imaging user devices that includes pre-configured operating system files, settings, and applications. Other names for this concept include base image, clone image, system image, and desktop image. 
  • Gold images and devices must meet Code42 app system requirements.
  • For help with customization and scripts for Code42 app installers, contact your Customer Success Manager (CSM) to engage the Professional Services team.

Incydr Professional, Enterprise, and Horizon 

Incydr Basic and Advanced 

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